Pro Roofing & Construction

Hello, New Hampshire homeowners! Your home's roof is its primary line of defense against our state's challenging climate, from heavy snowfalls and ice to strong winds and seasonal downpours. A well-installed and properly maintained roof is crucial for protecting your property and ensuring the comfort and safety of those inside. When it comes to such a vital aspect of your home, selecting a roofing and construction contractor requires careful consideration and due diligence. Pro Roofing & Construction, located in Peterborough, aims to provide a range of services for homes across New Hampshire.

Pro Roofing & Construction presents itself as a contractor offering various solutions for your home's exterior and general construction needs. They understand that home improvement projects are significant investments, and homeowners seek reliable partners who can deliver quality results. While they offer a broad spectrum of services, it's essential for potential clients to be fully informed about their operational practices and past customer experiences.

New Hampshire's diverse weather patterns demand robust and resilient construction that can stand the test of time. This article will provide an overview of Pro Roofing & Construction, detailing their location, listed services, and important customer feedback to help you make an informed decision for your next roofing or construction project in the Granite State.

Pro Roofing & Construction is located at 145 Grove St, Peterborough, NH 03458, USA. This address in Peterborough, within Hillsborough County, serves as their operational base, positioning them to serve homeowners and businesses throughout the surrounding regions of New Hampshire.

Being locally based in Peterborough allows Pro Roofing & Construction to manage projects within the New Hampshire context, considering local building codes, regional climate considerations, and the specific needs of properties in the area. Their presence in the community is intended to facilitate accessibility for clients seeking estimates, consultations, and project management.

For residents in Peterborough and neighboring towns across New Hampshire, this local establishment means they can potentially offer services with an understanding of the immediate environment. When considering a contractor, a local presence often implies familiarity with area-specific requirements and challenges, which can be beneficial for homeowners navigating building or repair projects.

Pro Roofing & Construction offers a diverse range of services that extend beyond just roofing, encompassing various aspects of home construction and exterior improvements. Their offerings are designed to address multiple needs for residential and potentially commercial clients.

• Roofing Solutions: They provide comprehensive roofing services, including installation and replacement of new roofs. They offer various options, such as 30-year shingles, 50-year shingles, and metal roofs, aiming to guide clients through material selection based on quality, lifespan, and aesthetic appeal.

• Roofing Emergencies: Pro Roofing & Construction emphasizes their readiness to swiftly respond to roofing emergencies caused by storms or other crises, offering immediate assistance to mitigate further damage and restore home integrity.

• Gutter Solutions: Specializing in the installation of seamless gutters, customized to fit residences for efficient water flow and protection against weather elements.

• New Construction: They state they construct homes from the ground up, aiming to bring visions of ideal living spaces to life with skilled professionals.

• Home Remodeling Services: Offering comprehensive remodeling services, including kitchen overhauls, bathroom renovations, and complete interior revamps, to enhance a home's aesthetics and functionality.

• Fencing and Gates: Crafting custom fencing and gates for privacy, security, or aesthetic enhancement, with options ranging from classic wooden fences to modern designs.

• General Construction: Positioning themselves as a "one-stop solution" for every construction need, regardless of size, from large-scale builds to smaller projects.

• Insurance Claim Processes: They mention streamlining insurance processes for new roofs caused by damage or wear, handling claims diligently for swift roof installations.

Pro Roofing & Construction aims to provide comprehensive services across roofing and general construction. However, it's crucial for prospective clients to consider all available public information, especially customer feedback, when evaluating their features and highlights.

• Broad Service Portfolio: A key feature is their extensive range of services, including various roofing types (shingles, metal), gutter solutions, new home construction, remodeling, and fencing. This indicates an ambition to be a versatile contractor for multiple home improvement needs.

• Emphasis on Emergency Response: They highlight their ability to respond swiftly to roofing emergencies, which is a critical service for homeowners facing unexpected damage, particularly in New Hampshire's variable climate.

• Assistance with Insurance Claims: Pro Roofing & Construction states they streamline insurance processes for damaged roofs, which can be beneficial for homeowners navigating complex claims.

• Customer Warning – Contract and Warranty Issues: A significant concern is a direct customer review from November 2020. This review explicitly states that the company's owner, Nicholis Stokes, was paid $13,000 for a roof repair with a 20-year warranty, but the roof continued to leak two months later.

• Lack of Follow-up and Communication Issues: The same review details repeated attempts by the customer to contact the company via phone, email, and text, with no response from the contractor after the initial follow-up regarding the leak. This indicates a severe lack of communication and commitment to resolving post-service issues.

• Failure to Honor Warranty: The customer explicitly states that the roof is still leaking and the contractor "has failed to contact me," directly implying a failure to honor the signed 20-year warranty. This raises serious questions about the reliability and accountability of the company.

• Consumer Advisory: The review concludes with a strong warning: "Stay away from Pro Roofing & Construction and Nicholis Stokes!" This level of negative feedback from a specific, detailed experience is a critical point for any potential client to consider.

• Discrepancy in Online Information: It's worth noting that another company, "Pro Roofers NH," also has a "Nick" (Nick Stokes) associated with it and generally positive reviews. However, the contact details and specific addresses differ. For Pro Roofing & Construction at 145 Grove St, Peterborough, the provided review is singular and strongly negative. This requires careful distinction by the consumer.

For inquiries regarding roofing, construction, or other home improvement needs, you can reach Pro Roofing & Construction using the following contact information:

• Address: 145 Grove St, Peterborough, NH 03458, USA

• Phone: (603) 784-5783

• Mobile Phone: +1 603-784-5783

It is recommended that prospective clients use the provided phone numbers to discuss their project needs. Given the available feedback, it is particularly important to engage in thorough communication, request detailed contracts, and understand all terms, especially regarding warranties and follow-up procedures, before committing to any services.

For homeowners across New Hampshire, selecting a roofing and construction contractor is a significant decision that impacts the safety, value, and longevity of their property. Pro Roofing & Construction, based in Peterborough, aims to offer a broad range of services, including various roofing solutions, gutter installations, new home construction, remodeling, and fencing, suggesting a comprehensive approach to home improvement needs. Their stated ability to handle insurance claims and respond to emergencies are also points they highlight.

However, it is paramount for any New Hampshire resident considering Pro Roofing & Construction to carefully evaluate all publicly available information. A prominent customer review details a highly negative experience involving a significant payment for a roof repair that subsequently leaked, a signed 20-year warranty that was allegedly not honored, and a complete lack of response from the company after initial attempts to rectify the issue. This specific feedback raises serious concerns about the company's commitment to quality, customer service, and honoring contractual agreements, including warranties.

While the company's stated services are comprehensive, the reported failure to address a persistent leak and lack of communication following payment are critical factors for local users to consider. Therefore, while Pro Roofing & Construction is a locally located entity offering a wide array of services, it is strongly advised that any interested New Hampshire homeowner proceeds with extreme caution. Thoroughly vetting their credentials, requesting multiple references, obtaining extremely detailed contracts that explicitly outline all work, materials, payment schedules, and warranty terms, and considering arranging payment milestones based on verifiable work completion and satisfaction are crucial steps to take. It is vital to ensure any contractor chosen for your New Hampshire home not only offers the desired services but also demonstrates consistent reliability and stands firmly behind their work.

Pro Roofing & Construction

145 Grove St, Peterborough, NH 03458, USA