Pyramid Roofing & Construction

For residents of Florida, a well-maintained and sturdy roof is an absolute necessity. Our state's unique climate, characterized by intense sun and sudden, severe storms, means your home's roof is constantly under stress. When a roofing issue arises, whether it's a minor repair or a complete replacement, finding a reliable and trustworthy contractor is paramount. Pyramid Roofing & Construction is a company that aims to meet these needs with a combination of professional service and timely execution. In an industry where deadlines and reliability are everything, especially when a home sale is on the line, this company has shown a capacity to respond quickly and professionally to the needs of its clients. They understand the urgency that can often surround roofing issues and strive to provide solutions that are both effective and efficient.

However, it is important for homeowners to be aware of the full range of experiences reported by past clients. While some customers, like one who needed a quick repair to meet a home sale deadline, have had overwhelmingly positive interactions, others have faced significant challenges. The positive feedback highlights a professional and excellent crew, with individuals like Eduardo and Maria being praised for their responsiveness and pleasant demeanor. This particular customer was highly satisfied with the speed and quality of the work, which was completed within a day, allowing their house sale to proceed without delay. They recommend the company with a "high degree of confidence" for its prompt and efficient service. This showcases the company's potential to deliver when a client is under extreme time constraints, providing a sense of relief and competence.

Conversely, another customer has reported a completely different experience, which serves as a cautionary tale. This individual's review details a "stressful nightmare" involving a year-long wait, two checks from an insurance company being cashed, and a complete lack of work being performed. The client's phone calls and texts were ignored for days, and scheduled work days were missed without any communication. This discrepancy in customer experiences highlights the importance of thorough due diligence when selecting a contractor. While one client praised the company's speed and efficiency, another has been left with an unfinished project and the prospect of legal action. This contrast in reviews is a crucial piece of information for any potential client to consider when evaluating their options.

Pyramid Roofing & Construction is located at 1101 W Kennedy Blvd STE 102, Orlando, FL 32810, USA. This location makes them a local presence in the Orlando area, which can be an advantage for residents in need of a contractor. Being located within the city allows for a theoretically quick response to inquiries and projects. For those in nearby neighborhoods such as Fairview Shores, Rosemont, or Lockhart, their office is conveniently accessible. A local business presence provides the potential for greater accountability, as they are part of the community they serve.

A local company with a physical address often has an intimate understanding of the unique weather patterns and building regulations specific to the Florida environment. This local expertise is invaluable for ensuring that any repair or replacement work is done in compliance with local codes and is built to withstand the demanding climate. For homeowners, this means they can potentially receive tailored advice and solutions that are perfectly suited to their specific needs. However, the varied feedback from customers emphasizes that while a local presence is a positive factor, it does not guarantee a consistent outcome, and it is vital to research a company's full track record before committing.

Based on customer reviews, Pyramid Roofing & Construction appears to offer a range of services related to roofing and construction.

• Roof Repair: The company has experience in roof repair, as evidenced by the project to fix a back porch roof. This suggests they can handle issues ranging from minor leaks to more significant damage.
• Roof Replacement: The positive review mentions the "replacement" of a porch roof, indicating they are capable of both repair and full replacement projects.
• Construction Services: The company name, "Pyramid Roofing & Construction," suggests they may also offer broader construction services beyond just roofing, although the available customer reviews focus specifically on roofing work.
• Timely Service (in some cases): The positive review highlights the company's ability to complete a project "within a day" under a tight deadline.
• Communication with Project Leads: Customers have mentioned specific individuals like Eduardo and Maria who were key contacts for their projects, suggesting a structured approach to project management.

While the provided information gives a glimpse into their services, the inconsistent feedback makes it difficult to provide a definitive list of services with guaranteed reliability.

The highlights and features of Pyramid Roofing & Construction are drawn from the contrasting experiences of its customers.

• Quick and Efficient Work: One customer had their porch roof replaced in a single day, which was a critical factor in the successful sale of their house. This shows a capacity for rapid and efficient service when needed.
• Professional Crew: The same customer praised the "excellent crew" and the "very pleasant and extremely helpful" contact person, Maria, highlighting the professionalism of the on-site team.
• Responsiveness: A key feature noted in the positive review was the quick and professional response from a representative named Eduardo, which was crucial for a homeowner under a time crunch.
• Inconsistent Communication and Follow-Through: A major point of concern is the feedback from a different customer who reported a complete lack of communication, ignored calls and texts, and missed appointments over an extended period.
• Potential for Delays: The negative review highlights a severe issue with project delays, where work was not started for over a year after checks were received.

These contrasting points are essential for any potential customer to consider.

To get in touch with Pyramid Roofing & Construction, you can find them at their Orlando office: 1101 W Kennedy Blvd STE 102, Orlando, FL 32810, USA. You can also reach them by phone at (754) 799-5985, and their mobile number is +1 754-799-5985. These contact details are provided for those who wish to inquire about their services. However, due to the conflicting reviews, it is highly recommended that potential clients use these contact methods to ask for references, check for up-to-date licensing, and seek a clear, written contract that outlines all project timelines and payment schedules before moving forward.

For locals in the Orlando area, Pyramid Roofing & Construction presents a complex choice. On one hand, the company has demonstrated the ability to act with impressive speed and professionalism to meet a client's urgent needs, showcasing the potential for excellent service. A successful project can be a smooth and efficient process, as evidenced by a positive customer review. On the other hand, the serious concerns raised by another customer—including significant delays, a lack of communication, and a failure to perform contracted work—cannot be ignored. These conflicting experiences mean that while the company might be a suitable option for some, it is crucial for any local homeowner to exercise extreme caution and perform thorough due diligence. It is highly recommended to seek detailed written agreements, verify all credentials, and perhaps consider an escrow account for payments to ensure the work is completed as promised. The experience you have may vary greatly, so being well-informed is the best way to protect your interests.

Pyramid Roofing & Construction

1101 W Kennedy Blvd STE 102, Orlando, FL 32810, USA