Quality Homes USA, Inc

For homeowners across New York, especially here on Long Island, the integrity of your home's exterior, particularly its roof, is of utmost importance. Our region experiences a full spectrum of weather conditions, from heavy winter snows to strong summer storms, making a durable and well-maintained roof essential for protecting your property and ensuring your family's comfort and safety. When you're considering a significant home improvement project like roof repair, replacement, or even other exterior renovations, finding a local contractor that you can trust becomes a crucial step. This article aims to provide an overview of Quality Homes USA, Inc., a company located in Westbury, New York, based on publicly available information, to help local users learn more about this place and its reported services.

Quality Homes USA, Inc. presents itself as a remodeling company in New York, specializing in both interior and exterior improvements. Their range of services, as publicly listed, includes roofing, siding, and window replacement, suggesting a focus on enhancing the overall structure and efficiency of homes. For property owners in the New York area, the idea of a single company handling multiple facets of home improvement can be appealing, streamlining projects that might otherwise require coordinating several different contractors. As a local business, Quality Homes USA, Inc. aims to serve its community, offering services that contribute to transforming properties. Their presence in Westbury indicates a commitment to assisting residents within the immediate vicinity and potentially broader areas of Long Island with their home renovation needs.

Quality Homes USA, Inc. is situated at 1025 Old Country Rd, Westbury, NY 11590, USA. This address places them on a major thoroughfare in Westbury, a central and accessible location in Nassau County, Long Island. For homeowners across Long Island, this accessibility can be a convenient factor when considering a local contractor for home improvement projects. Being located on Old Country Road, a well-known route, makes their office identifiable for those who prefer in-person consultations or need to address concerns directly. A local presence can often mean faster response times for service inquiries and potentially quicker commencement of projects, which can be a significant advantage for homeowners facing urgent repair needs. Furthermore, operating within New York for a considerable period would typically mean familiarity with local building codes, permitting processes, and the specific challenges that homes in the area face due to regional weather patterns.

Based on publicly available information, Quality Homes USA, Inc. offers a variety of services related to home exterior improvements, including key roofing services. While specific details on materials or advanced techniques are not extensively detailed, their general offerings indicate a commitment to essential home exterior work.

• Roof Replacement: Services for replacing existing roofs that are at the end of their lifespan or have sustained extensive damage, providing a new, protective covering for the home. This includes options for both flat roofing and pitched roofing systems.
• Roof Repair: Addressing issues such as leaks, damaged shingles, or other general wear and tear that compromise the integrity of the roof, aiming to extend its life and prevent further damage.
• Siding Installation: Offering various siding options, which can include vinyl siding, to enhance a home's exterior aesthetics and provide additional protection.
• Window and Door Replacement: Services for upgrading or replacing windows and exterior doors, contributing to improved energy efficiency and curb appeal.
• Gutter Installation: Installing gutters to ensure proper water drainage from the roof, protecting the home's foundation and landscaping from water damage.
• Soffit Installation: Installation of soffits, which are critical for proper attic ventilation and protecting the eaves of the roof.
• General Interior and Exterior Work: As a full-service remodeling company, they may also handle a broader range of interior and exterior improvements beyond roofing, siding, and windows.

Regarding features and highlights, based solely on the provided information, it's important to present a factual overview. Publicly available customer reviews, as provided, raise significant concerns about Quality Homes USA, Inc.'s service and reliability, particularly concerning warranties and communication. Therefore, it is important for locals to be aware of these reported aspects when considering this contractor.

• Stated Warranty Offerings: The company has reportedly offered "lifetime warranty" and "20-year warranty" on their work to customers. However, customer feedback indicates issues with honoring these warranties.
• Broad Service Scope: Quality Homes USA, Inc. offers a range of services encompassing roofing, siding, and windows, potentially allowing homeowners to address multiple renovation needs with a single company.
• Local Presence in Westbury, NY: Being based in Westbury, NY, indicates a local operation that could offer familiarity with regional home styles and local building requirements.
• Reported Issues with Communication: Multiple customer reviews indicate difficulties in reaching the company via phone and a lack of responsiveness regarding repair issues. Customers have stated, "They have never picked up the phone. I need them to come look at a bad repair they did."
• Reported Concerns Regarding Work Quality: Customer reviews express dissatisfaction with the quality of work, with terms such as "poor quality work" and claims of "non professionals do better work than this." One review specifically mentions a "huge crack in the ceiling" less than five years after a repair.
• Allegations of Overcharging and Deception: Reviews also include allegations of the company being "shady," "overcharges," and that the "place is a lie," suggesting severe customer dissatisfaction regarding pricing and trustworthiness.
• Difficulties with Warranty Claims: Customers have explicitly stated that despite being promised warranties (e.g., "20 year warranty"), the company "don't help us" when issues arise.

For those in New York looking to contact Quality Homes USA, Inc., their publicly listed information is as follows:

Address: 1025 Old Country Rd, Westbury, NY 11590, USA

Phone: (516) 703-6244

Mobile Phone: +1 516-703-6244

For locals across New York, particularly those in Westbury and surrounding areas on Long Island, considering Quality Homes USA, Inc. for roofing and other home improvement needs requires careful consideration of all publicly available information. While the concept of a local, full-service remodeling company can be appealing, the provided customer reviews raise serious concerns about their service quality, responsiveness, and adherence to stated warranties. Homeowners in New York are encouraged to perform thorough due diligence when selecting any contractor for significant home projects. This includes verifying licenses and insurance, seeking recent references, requesting detailed written estimates, and most importantly, reviewing a wide array of recent customer feedback from various independent sources. While a local presence can offer benefits such as familiarity with regional conditions, the negative experiences reported by multiple customers suggest a need for extreme caution. For any roofing or home improvement project in New York, selecting a contractor with a consistent track record of positive customer satisfaction, transparent communication, and reliable warranty fulfillment is paramount to protecting your investment and ensuring peace of mind.

Quality Homes USA, Inc

1025 Old Country Rd, Westbury, NY 11590, USA