Quality Roofing & Siding

For homeowners in Little Egg Harbor Township and across New Jersey, the integrity of a home's exterior—including its roof and siding—is essential for protection against the state's diverse weather conditions. Choosing a contractor for repairs or new installations is a significant decision that requires careful consideration. Quality Roofing & Siding, based in Little Egg Harbor Township, has been a part of the local business community, offering services to residents in the area. This article aims to provide a clear and factual overview of the company, detailing its location, services, and the key points of feedback from customers. By examining available public reviews, local users can gain a more comprehensive understanding of the experiences of others, which is a crucial step in making an informed decision about their home improvement needs.

The customer reviews for Quality Roofing & Siding present a mixed and somewhat conflicting picture of the company's service. One customer gives a glowing recommendation, describing the service as "fast, reliable," and the customer service as "exceptional." This individual highlights the company's responsiveness for both "big or small" jobs and states they "would highly recommend this company." This positive feedback points to a contractor that is accessible and consistent for some clients. However, a second, more detailed review raises significant concerns. This customer hired the company for a roof patch, plywood replacement, and gutter repair. The review states that the company "failed on all aspects." The newly patched roof began leaking with the first rainstorm, and the gutter was never fixed. When the customer reached out, they were reportedly told that "the workers who did my job got fired because of the poor workmanship over multiple jobs." The owner allegedly admitted to having to fix previous work done by them for months. This customer also states they were ignored when trying to resolve the issue, with phone calls and emails being dodged. The review concludes with the customer "stuck with a leaking roof" and a broken gutter, and no offer of a reimbursement or fix. This conflicting information suggests that the quality of service may be inconsistent and that communication and problem resolution can be a major challenge for some clients.

Quality Roofing & Siding is located at 45 Oak Ln, Little Egg Harbor Township, NJ 08087, USA. This location is well-positioned to serve the surrounding areas in Ocean County, New Jersey. A local presence is often a benefit for homeowners, as it can allow for faster response times, particularly in the event of an emergency or a sudden leak. Furthermore, a local contractor is typically more familiar with the specific weather patterns and building codes of the region, which is crucial for ensuring a job is done correctly and to code. For residents in Little Egg Harbor and nearby towns, having a contractor that is part of the community can foster a sense of trust. However, as the customer reviews suggest, this local proximity does not always guarantee a positive outcome or a reliable service experience. Potential clients should consider both the convenience of their location and the serious concerns raised in the negative feedback regarding communication and workmanship.

Based on the available customer reviews, Quality Roofing & Siding offers a range of services primarily focused on the exterior of a home. The feedback indicates they handle both large and small projects.

Services Offered:

• Roofing and Siding Services: The company's name and customer reviews confirm that they specialize in both roofing and siding work. One customer recommended them for "any roofing or siding" job, while another hired them for a specific roof patch and siding-related work.
• Roof Repair and Patching: A key service they provide is roof repair and patching. However, a significant review raises concerns about the quality of this work, as the patch job failed and led to a new leak.
• Siding Repair: A customer hired them for siding work, indicating this is a part of their service offerings.
• Gutter Services: One customer's request to have a "front gutter" fixed suggests they also handle gutter-related issues, which are an important part of a home's exterior drainage system.
• Plywood Replacement: The company was hired to replace "rotten plywood," which indicates they handle structural repair work that is often necessary during a roofing or siding project.

The features and highlights of Quality Roofing & Siding, as derived from the customer reviews, are contradictory. While some clients have had a very positive experience, others have faced significant challenges, which are important for any potential customer to consider.

Features / Highlights:

• Positive Aspects: One customer praised the company for its "fast, reliable service" and "exceptional" customer service. This individual also appreciated that the company was always available for both "big or small" jobs, which is a key feature for a local contractor.
• Inconsistent Workmanship: A major concern highlighted in a negative review is the poor quality of workmanship, with a roof patch failing immediately and a gutter not being fixed. The review further suggests this was not an isolated incident, as the owner allegedly admitted to a pattern of poor work by a specific crew.
• Issues with Communication and Responsiveness: While one customer found the company to be highly responsive, another customer was completely ignored, with their emails and phone calls being dodged after a job went wrong. This inconsistency in communication is a major red flag for homeowners seeking a reliable partner.
• No Warranty on Patch Work: The company's policy of not offering a warranty on patch work is a critical piece of information for any potential client. As highlighted in a review, this policy can leave a homeowner with no recourse when a patch job fails, which is a significant risk.
• Lack of Problem Resolution: When faced with a failed repair, one customer reported that the company offered no solution, fix, or reimbursement. This lack of accountability and unwillingness to "right this terrible experience" is a major concern for anyone who wants assurance that a contractor will stand behind their work.

For those who wish to contact Quality Roofing & Siding, the available public information is as follows. Potential clients are advised to consider the conflicting feedback before proceeding.

Contact Information:

Address: 45 Oak Ln, Little Egg Harbor Township, NJ 08087, USA

Phone: (609) 294-1846

In conclusion, for locals in the New Jersey region, particularly in Little Egg Harbor Township, the decision to hire a contractor requires careful research. Based on the provided customer reviews, Quality Roofing & Siding appears to offer a service that can be either very positive or very negative, with inconsistent workmanship and communication being key issues. While one customer highlights their reliability and exceptional service for both large and small jobs, another details a significant failure in workmanship and a complete lack of accountability, communication, and resolution. The company's policy of not warranting patch work is a critical detail that any homeowner should be aware of. For anyone considering Quality Roofing & Siding, it is essential to ask detailed questions, get everything in writing, and carefully vet all aspects of the job, including warranties and a clear plan for problem resolution. The provided information offers a factual overview, highlighting the importance of due diligence in selecting a contractor for your home.

Quality Roofing & Siding

45 Oak Ln, Little Egg Harbor Township, NJ 08087, USA