Randall and Son

For homeowners and property managers across Illinois, the need for a dependable, high-quality roofing and siding contractor is a constant. The region's challenging weather, from severe thunderstorms and hail to heavy snow and ice, can take a toll on a property's exterior. Finding a company that not only provides exceptional craftsmanship but also navigates the complexities of storm damage and insurance claims is invaluable. Randall and Son, a family-owned and operated business based in St. Charles, Illinois, has earned a reputation for being just that kind of partner. With a long history of serving the local community, they offer a comprehensive range of services, including roofing and siding, and are particularly praised for their expertise in handling storm-related projects. They are committed to delivering a seamless and stress-free experience for their clients, providing peace of mind and lasting results. This article will explore what makes Randall and Son a standout choice for locals, detailing their services, accessibility, and the key highlights that have earned them such strong customer recommendations. Their mission is simple: to ensure customer satisfaction is the utmost importance, and they truly strive to make sure things are done right.

Randall and Son is more than just a contractor; they are a long-standing, family-owned business with a deep commitment to the St. Charles community. Established in 1981, their decades of experience have given them an unparalleled understanding of the local climate, building codes, and architectural styles. This allows them to provide solutions that are not only durable and effective but also perfectly suited to the Illinois environment. What truly sets them apart, however, is their dedication to customer service. The company's team, with key representatives like Jason Edwards and Jordan, is consistently praised for going "above and beyond" to ensure client satisfaction. They specialize in a collaborative approach, providing excellent communication throughout the entire process, from the initial consultation to the final cleanup. This is particularly evident in their handling of complex projects, such as those involving insurance claims for storm damage. They act as a trusted guide, helping clients navigate the often-confusing and frustrating world of insurance adjusters and claims. The fact that their work is performed by their own employees, not subcontractors, and all materials and labor are guaranteed in writing with a 10-year workmanship warranty, further underscores their commitment to quality and accountability. They are a professional and honest company that prioritizes long-term relationships over hard sells, and their focus on providing a personalized experience is a key reason for their success and strong local reputation.

Randall and Son is conveniently located at 815 E Main St, St. Charles, IL 60174, USA. This central location provides easy access for residents and businesses in St. Charles and the wider surrounding areas. Their local presence is a significant advantage, allowing them to respond quickly to inquiries and service calls, which is especially critical in the aftermath of a severe storm. Being a community-based company, they are intimately familiar with the local landscape and are committed to serving their neighbors with integrity. The physical address serves as a hub for their operations, making it simple for clients to visit their office for a face-to-face discussion or to get a better sense of their company. For local users, knowing that a reputable contractor is right in their own backyard provides a level of trust and convenience that is hard to match. This accessibility, combined with their deep-rooted community ties, makes Randall and Son a truly local and dependable choice for any exterior home improvement project.

Randall and Son offers a comprehensive range of exterior services designed to protect and enhance the value of your property. While they are highly regarded as a roofing contractor, their expertise extends to other vital components of a home's exterior, such as siding. This holistic approach means clients can rely on a single, trusted company for multiple needs, simplifying the project management and ensuring a cohesive result. Their services are particularly valuable for those dealing with storm-related damage, as they have a proven track record of navigating the complexities of the insurance claims process. They work with high-quality materials and employ industry-leading techniques to ensure every project is completed to the highest standards. Their services are backed by a solid workmanship warranty, giving clients peace of mind that their investment is protected.

Services Offered:

• Residential and Commercial Roofing: Expert installation, repair, and replacement for both homes and businesses.
• Siding Installation and Repair: Comprehensive siding services, including matching existing siding and full replacements.
• Storm and Hail Damage Repair: Specialized expertise in assessing and repairing damage from severe weather, with a focus on seamless insurance claim navigation.
• Gutter and Downspout Installation: Professional installation of new gutters and downspouts to ensure proper water diversion and protect your foundation.
• Windows Installation: High-quality window replacement services to improve energy efficiency and curb appeal.
• Free Estimates and Emergency Services: Providing prompt and transparent quotes, as well as assistance during roofing emergencies.

Randall and Son has earned its strong reputation through several key features and highlights that are consistently noted by their satisfied customers. A major highlight is their unparalleled assistance with the insurance claims process. As seen in a customer review, their representatives, like Jordan, have a knack for "navigating this seamlessly" and providing guidance even in complex situations, such as dealing with a bankrupt solar panel company. This level of support ensures that homeowners are reimbursed for their out-of-pocket costs and that the entire process is as painless as possible. Another significant feature is the high quality of their workmanship. Their crews are known for delivering a "new roof" that stands the test of time, with one customer reporting "no problems and no complaints" after a full winter. The company's commitment to matching new materials, such as siding, to the client's desired look and feel is another testament to their dedication to going "above and beyond." Their communication is consistently described as "excellent," with representatives like Jason ensuring clients are kept informed every step of the way. This combination of expert craftsmanship, exceptional customer service, and specialized assistance with insurance claims makes Randall and Son a truly unique and valuable partner for any homeowner in the Illinois region. Their professionalism and honesty are a defining characteristic, with a focus on providing solutions that are in the best interest of the client rather than just making a sale.

Features and Highlights:

• Expert Insurance Claims Navigation: They have a proven track record of successfully guiding clients through complex insurance claims for storm damage, ensuring a seamless and fair process.
• Outstanding Customer Communication: The team is praised for their proactive and clear communication, keeping clients informed from start to finish.
• High-Quality Workmanship: Known for delivering durable and aesthetically pleasing results, whether it's a roof replacement or new siding.
• Personalized Service: They go above and beyond to ensure the final result, such as matching new siding, meets the client's exact specifications.
• Long-Standing Family-Owned Business: Their decades of experience and deep community ties build a strong foundation of trust and reliability.

To get started on your next roofing, siding, or exterior project, you can easily reach out to Randall and Son using the contact information below. Their team is ready to provide a free, no-obligation estimate and answer any questions you may have. Their commitment to responsiveness and customer service ensures that your inquiry will be handled with professionalism and care. Whether you are dealing with hail damage, planning a home exterior renovation, or simply need an inspection, contacting Randall and Son is the first step toward a secure and beautifully maintained property. Their accessibility and local presence make it easy to connect with a trusted partner who is dedicated to your satisfaction.

Contact Information:

Address: 815 E Main St, St. Charles, IL 60174, USA

Phone: (847) 695-4990

Mobile Phone: +1 847-695-4990

For locals in St. Charles and the surrounding Illinois communities, Randall and Son is a highly suitable choice for a roofing and siding contractor. Their decades of experience, combined with a strong reputation for outstanding customer service, make them a dependable and trustworthy partner. The positive reviews from real customers highlight their expertise in navigating complex issues like insurance claims and their commitment to delivering high-quality, long-lasting results. They are not just a contractor but an advocate for the homeowner, providing guidance and support every step of the way. When you choose Randall and Son, you are choosing a local, family-owned business that is invested in the community and dedicated to ensuring your home is protected and looks its best. Their seamless process, from start to finish, and their commitment to excellence make them the ideal choice for any roofing or siding project in the Illinois region.

Randall and Son

815 E Main St, St. Charles, IL 60174, USA