Reliable Roofing

This article provides an overview of a local business, Reliable Roofing, located in Philadelphia. For residents in the Pennsylvania region, the process of selecting a roofing contractor is a critical decision. Your home's roof is its primary defense against the elements, and ensuring it is in good repair is essential for the property's safety and value. When seeking a professional to handle this important work, homeowners typically look for a company with a strong track record of quality, reliability, and excellent customer service. This report aims to present a factual and objective account of Reliable Roofing, based on available public information and provided customer feedback. We will explore the company's location, the types of services they are known to offer, and what customers have said about their experiences. This information is intended to help local users learn more about this business as they consider their options for roofing and related home improvement projects. Our goal is to provide a clear and engaging overview, allowing potential clients to make an informed decision based on the data at hand.

Reliable Roofing is situated at 9945 Norwalk Rd, Philadelphia, PA 19115, USA. This address places the company within the city of Philadelphia, making it a local option for residents in the Northeast Philadelphia area and the surrounding communities. Being based within the city limits provides a strategic advantage for serving a wide client base, as it allows for relatively easy access to a variety of neighborhoods. For local homeowners, this proximity can be a factor when seeking quick service for repairs or a consultation for a larger project. The company’s location on Norwalk Road suggests it operates as a local entity, and its presence in the community means it is a part of the local business landscape. When considering any service provider, understanding their physical location and their accessibility to your home is an important first step. This information helps to frame the company's operational reach and its potential for providing timely and efficient service to residents throughout the Philadelphia region.

Based on the provided customer reviews, Reliable Roofing appears to offer services related to roofing and associated home exterior components. The feedback from clients indicates their involvement in the following types of projects.

• Roof and Downspout Repair: One customer mentioned contacting the company for a repair to their "downspout and roof." This suggests that Reliable Roofing offers services to fix issues with a home's water management system, which is an essential part of maintaining a healthy roof and foundation.

• New Rubber Roof Installation: Another review specifically referenced the installation of a "new rubber roof." This indicates that the company has experience and offers services for a variety of roofing materials, including rubber roofing, which is a common choice for flat roofs on residential and commercial buildings.

• General Roofing Services: As a "roofing contractor," it can be inferred that Reliable Roofing's core business revolves around a broader range of roofing services. This would typically include inspections, maintenance, and potentially full roof replacements.

The features and highlights of a company are typically defined by its strengths and what customers appreciate most. In this case, the provided reviews offer a different perspective, highlighting areas that may be of concern to potential clients. These points are presented here for informational purposes, as they are part of the available public data.

• Communication: One review noted an issue with communication. The customer stated that after an initial inquiry about their address, the company "completely ghosted." This suggests a potential area of concern regarding responsiveness and follow-through, which are key aspects of a reliable contractor.

• Project Completion: Another significant point raised in a review is the issue of project completion. A customer claimed the company "Never finished the job!" and "Didn't finish what he was paid for!" This indicates a serious concern about the company's ability to see a project through to completion, which is a critical factor for any homeowner.

• Customer Satisfaction: The same customer also reported a new issue, stating, "My bathroom is leaking where it was okay before they gave a new rubber roof!!" This suggests a problem with the quality of the work performed, which is a primary concern for anyone investing in a roofing project. The review also mentioned "Terrible customer service!" and "Foul mouth scumbag!"

• Referral-Based Business: One interesting point from the provided data is that a client had recommended the company. This suggests that at some point, the company did have satisfied customers, which is a valuable piece of information to consider alongside the negative feedback.

• Overall Reputation: The provided reviews strongly suggest a negative overall reputation, with one customer labeling the company a "scam artist." This is a serious claim that prospective clients should be aware of as part of their due diligence.

For those in the Philadelphia area who may be seeking more information, here is the contact information for Reliable Roofing.

• Address: 9945 Norwalk Rd, Philadelphia, PA 19115, USA

• Phone: (267) 418-5522

• Mobile Phone: +1 267-418-5522

In conclusion, Reliable Roofing is a local business based in Philadelphia that offers services related to roofing and downspout repair, including the installation of rubber roofs. The provided public data, however, contains a number of serious concerns raised by customers. One review mentions a lack of communication, with the company allegedly "ghosting" after an initial contact. Another review details a more significant problem, claiming the company failed to finish a paid-for job, resulting in a new leak in the customer's bathroom. The customer also used highly negative language to describe the experience, including a claim of being a "scam artist." For local residents in Pennsylvania, these are significant factors to consider when evaluating a roofing contractor. The purpose of this article is to provide a factual and neutral summary of the available information, allowing local users to proceed with caution and conduct thorough research before engaging with any service provider for their important home projects.

Reliable Roofing

9945 Norwalk Rd, Philadelphia, PA 19115, USA