Right Way Roofing and Repairs

For homeowners in Charlotte, North Carolina, and the surrounding areas, a durable and well-maintained roof is an essential part of protecting their property from the elements. The region's climate, with its humid summers and occasional severe storms, demands a roofing contractor who is not only skilled in their craft but also reliable and committed to customer satisfaction. The process of selecting a roofing company can be a significant decision, and understanding a business's operations and reputation is a key first step. This article provides an overview of Right Way Roofing and Repairs, a local contractor serving the Charlotte metropolitan area.

Right Way Roofing and Repairs is a family-run and owned business operating in Charlotte, with years of experience in the industry. The company emphasizes that all work is carried out by their own team, not subcontractors, which they believe contributes to high-quality results. For local homeowners, this is an important point, as it can indicate a greater level of control over the project and a direct line of accountability. They state a commitment to delivering detailed quotes that outline all costs and timelines, aiming to make the prospect of a new roof less daunting for their clients. Furthermore, they advertise that they offer senior discounts on labor, a feature that may be beneficial for a segment of the local population.

The company's service area extends beyond just the city limits of Charlotte, reaching out into Mecklenburg, Gaston, and Cleveland counties. This broad service area demonstrates their commitment to serving the wider community and makes them an option for a significant number of residents in the region. Their local focus is a key part of their business model, as they aim to build lasting relationships with their clients.

When it comes to assessing any company, it is important for consumers to review a full range of available feedback. A review on the Better Business Bureau (BBB) website provides a different perspective on the company's performance. The review, which is a key piece of provided information, details a highly negative experience where a customer claims the contractor "never finished" a job and "ripped me off for over $1k dollars." This review, which mentions "stuff stole" and an unfinished project, raises significant concerns about the company's reliability and commitment to project completion. While this may be a single account, it is a crucial piece of information for any potential customer to consider as they conduct their due diligence and make their own informed decision. For locals, this underscores the importance of thorough research, checking references, and ensuring a clear, written contract is in place for any work to be done.

Right Way Roofing and Repairs is physically located at 3520 Gibbon Rd, Charlotte, NC 28269, USA. This address places them within the city of Charlotte, providing a convenient base for their operations across Mecklenburg, Gaston, and Cleveland counties. For local residents, having a contractor with a clear physical location can be a point of trust and accessibility.

In terms of communication, the company can be reached at their primary phone number, (704) 449-1615, and their mobile number, +1 704-449-1615. They also have set business hours from Monday to Friday, 8:00 AM to 6:00 PM, and are closed on weekends. This availability and direct line of contact make it possible for potential clients to get in touch to discuss their roofing needs, request an estimate, or inquire about their services.

Right Way Roofing and Repairs offers a variety of services, with a focus on core roofing needs. Their services are designed to address the common problems homeowners face with their roofing systems.

• Roof Repair: They handle a range of repair jobs, from dislodged tiles and slates to more significant tears. This is a crucial service for homeowners dealing with storm damage or general wear and tear.
• Roof Replacement: For roofs that are at the end of their lifespan or have sustained irreparable damage, the company provides full roof replacement services.
• Honest and Professional Services: The company states that they offer honest and professional services, providing detailed quotes to ensure clients know exactly what to expect in terms of work and cost.
• Senior Discounts: A unique offering from Right Way Roofing and Repairs is their senior discounts on labor, which can provide a cost-saving benefit to a specific group of customers.

There are several features that highlight the business model of Right Way Roofing and Repairs.

• Family-Owned and Operated: The company identifies as a family-run and owned business, which for many customers can imply a more personal and committed level of service.
• In-House Crews: They explicitly state that they use their own crews rather than subcontractors, which is a point of pride and a potential indicator of quality control.
• Wide Service Area: The business serves a large portion of the greater Charlotte area, including three different counties, making them an option for a broad range of local residents.
• Detailed Quotes: They aim to provide detailed quotes that give clients a clear understanding of the project scope, costs, and timeline before work begins.

To get in touch with Right Way Roofing and Repairs, you can use the following information:

Address: 3520 Gibbon Rd, Charlotte, NC 28269, USA

Phone: (704) 449-1615

Mobile Phone: +1 704-449-1615

In conclusion, Right Way Roofing and Repairs is a family-owned company that offers roofing and repair services to locals in Charlotte and the surrounding counties of North Carolina. Their suitability for local residents depends heavily on individual homeowners' priorities and the specific nature of their roofing needs. For those who value the idea of a family-run business with a local presence and are seeking a senior discount, the company may appear to be a good fit. However, the provided negative feedback from a customer who claims a project was left unfinished and money was taken is a serious concern that must be weighed carefully. This underscores the critical importance for locals to perform thorough due diligence. Before hiring any contractor, it is always recommended to check multiple sources of reviews, speak to past clients, and, most importantly, secure a detailed and clear contract that specifies the scope of work, payment schedule, and a timeline for completion. By taking these steps, homeowners can navigate the process of hiring a roofing contractor with greater confidence and ensure a successful outcome for their project.

Right Way Roofing and Repairs

3520 Gibbon Rd, Charlotte, NC 28269, USA