Rocco & Sons Roofing

For homeowners in Pennsylvania, particularly those in the Philadelphia area, selecting a reliable and trustworthy roofing contractor is a critical decision. A home's roof is its first line of defense against the elements, and any issues require prompt and effective attention. While numerous companies vie for business, it is essential for local residents to conduct thorough research and gather all available information to ensure they are making the best choice for their property. One such company that has a history of serving the Philadelphia region is Rocco & Sons Roofing, located on Torresdale Avenue.

The process of finding a contractor often begins with online searches and word-of-mouth recommendations. When it comes to a significant home investment like a new roof or a major repair, the experiences of past customers can provide invaluable insight. For a business like Rocco & Sons Roofing, it is important to review all available public data, including customer feedback, to get a complete picture of their service history. This article aims to provide a clear, factual overview of the company based on information that is publicly accessible, helping residents in the greater Philadelphia area make an informed decision about who to hire for their roofing needs.

The need for a dependable roofer is especially pronounced in Pennsylvania, where weather patterns can be unpredictable, ranging from harsh winters with heavy snowfall to severe thunderstorms in the warmer months. A faulty or poorly installed roof can lead to a host of problems, including interior water damage, mold growth, and structural issues. Therefore, the choice of a roofing professional should be made with careful consideration of their reputation, quality of work, and commitment to customer service. By examining the details of Rocco & Sons Roofing, including their location and business practices as described by former clients, local homeowners can better understand what to expect.

Rocco & Sons Roofing is situated at 8601 Torresdale Ave, Philadelphia, PA 19136, USA. This address places the company in the Torresdale neighborhood of Northeast Philadelphia. For local residents, the location is relatively accessible via major roads such as Frankford Avenue and State Road, as well as being close to Interstate 95. This central location in a well-established part of the city might suggest a familiarity with the specific architectural styles and common roofing issues found in Philadelphia's older homes. However, a physical address is only one part of the equation when evaluating a contractor. The accessibility of the location is important, but more so is the company's ability to dispatch crews and communicate effectively with clients across the city.

Customer reviews indicate some challenges with communication and scheduling. For instance, one customer reported being told that workers "just come when they come" and that they would not receive a call before a service visit. This lack of scheduling and communication can be a significant factor for homeowners who need to plan their day around service appointments. When dealing with something as critical as a leaking roof, clear communication about when a repair will happen is often a top priority.

Services Offered

• Roof Installation and Replacement: The company has been known to perform new flat roof installations, as one customer mentioned a new flat roof was installed in 2015.
• Roof Repair: Rocco & Sons Roofing offers services to address leaks and other issues, including resealing flashings.
• Flashing and Sealing: Public information suggests the company's work orders may include details about sealing flashings with cement and fabric, though a customer review raised concerns about whether this work was actually performed as promised.
• Chimney Services: The company has been called upon to close chimneys, as noted in a customer's review regarding a service visit.
• Downspout and Gutter Maintenance: A customer review mentioned that the company's services have included cleaning downspouts.

Features / Highlights

• Longstanding Business Presence: The company has been operating under various names, including Rocco & Sons Contracting, Inc., and Stainer Contracting Co., and has a history of serving the Philadelphia area.
• Warranty Claims and Disputes: The company's warranty practices have been a point of contention for some customers. One review mentioned a 15-year guarantee that required reflashing every five years, which then became a source of a dispute over its exact duration and terms.
• Customer Communication: Feedback from clients has highlighted issues with communication, including unreturned phone calls and an inability to schedule appointments with a specific time frame.
• Service Quality and Follow-up: Some customers have reported persistent issues after repairs were performed and have faced difficulties in getting follow-up service to resolve the problems. One review mentioned that a different company found debris left behind from a previous job.
• Name and Address Changes: Public data suggests a connection to other business names, such as R&R Family Contractors and Stainer Contracting Co., with some of these businesses sharing the same address. This information can be useful for locals doing a background check on potential contractors.

Contact Information

Address: 8601 Torresdale Ave, Philadelphia, PA 19136, USA

Phone: (215) 335-2334

Mobile Phone: +1 215-335-2334

In conclusion, for residents of Philadelphia and the broader Pennsylvania region, choosing a roofing contractor requires careful due diligence. While Rocco & Sons Roofing has a physical presence in the city and a history of providing various roofing services, it is crucial for potential customers to consider all available information, including the details from customer reviews. The feedback from past clients raises concerns about quality of work, customer communication, and warranty adherence, which are all vital factors in selecting a contractor. A homeowner's decision should be based on a comprehensive understanding of a company's past performance and their ability to meet the specific needs of the job. By doing this research, local Pennsylvanians can better navigate the process of hiring a roofing professional and ensure the protection and integrity of their home.

Rocco & Sons Roofing

8601 Torresdale Ave, Philadelphia, PA 19136, USA