Roofing Touch

For residents of West Hills, California, and the greater San Fernando Valley, a sturdy and reliable roof is a critical component of home maintenance. The unique climate, which can range from blistering summer heat to occasional heavy rains, demands a roofing system that is both expertly installed and well-maintained. When the time comes to hire a roofing contractor, whether for a new installation or an urgent repair, it is essential to conduct thorough research and choose a company with a proven track record of quality workmanship and ethical business practices. This article is intended to provide information about Roofing Touch, a company located in West Hills, to help local users make an informed decision and understand the importance of due diligence when selecting a contractor.

Roofing Touch is a company that has been a part of the local business landscape in West Hills, California. When considering any roofing contractor, it is essential to look at all available public data, including customer reviews, to form a complete picture of their service and reputation. Customer feedback can provide valuable insights into a company’s performance, communication, and overall integrity. While every business aims for positive reviews, it is important for consumers to be aware of the full spectrum of experiences reported by past clients. This information serves as a crucial guide for making a decision that will protect your property and your financial investment.

Roofing Touch is located at 7148 Capistrano Ave, West Hills, CA 91307, USA. Its presence in the West Hills community makes it a local option for residents in the San Fernando Valley. For homeowners and businesses in the area, a local contractor can offer advantages such as a quicker response time for consultations and an understanding of regional building codes and environmental conditions. However, the accessibility of a contractor's physical location should be considered alongside other critical factors like their reputation for quality and customer service. Before engaging with any contractor, it is always a good practice to verify their address, licensing, and insurance to ensure they are a legitimate and responsible business operating in the area. This step is a foundational part of protecting yourself from potential issues down the line.

Based on public information, a typical roofing contractor in California offers a range of services designed to meet the diverse needs of residential and commercial clients. These services are the foundation of a roofing business and provide a clear picture of their capabilities. When a company is transparent about its services, it helps clients understand what to expect.

Services Offered (based on standard industry practices):

• New Roof Installation: This service involves installing a complete new roofing system on a new construction or after a full tear-off of an old roof.
• Roof Repair and Maintenance: This includes diagnosing and fixing leaks, replacing damaged shingles or tiles, and performing general maintenance to extend the life of an existing roof.
• Roof Replacement: This is the process of removing an old, worn-out roof and installing a new one, often with updated materials and techniques.
• Commercial and Residential Projects: Many roofing companies serve both residential homeowners and commercial property owners, handling the unique challenges of each.
• Inspections and Estimates: Providing professional inspections to assess the condition of a roof and offering detailed estimates for repairs or new installations.

When evaluating a roofing contractor, it is crucial to consider features and highlights that are supported by a strong, positive reputation. However, it is equally important to be aware of customer feedback that raises concerns. This balanced view is essential for making a safe and sound decision. Publicly available reviews for Roofing Touch, as provided, present a significant negative perspective from past customers.

Features / Highlights (based on customer feedback and public data):

• Customer Disputes and Legal Issues: One review indicates that a customer had to take the company to court and won a judgment for over $40,000 due to a roof that leaked in multiple places. This is a serious concern that highlights potential issues with workmanship and accountability.
• Allegations of Subpar Workmanship: The review explicitly mentions that the work was "sloppy subpar at best." This suggests that the quality of the company's work may not meet industry standards or customer expectations.
• Allegations of Lack of Responsibility: A key issue raised in a review is the refusal of the company to "take any responsilbity and fix it properly" after a roof they installed began to leak. A reputable contractor should stand behind their work and address issues promptly.
• Claims of Dishonesty and Overcharging: Another review describes a negative experience with a person named "Nick," claiming he was a "horribly dishonest person" and that the company "overcharged" them. This points to potential problems with ethical business practices and fair pricing.
• Financial and Legal Consequences: The review mentioning the company being in "collections for over $40,000" and having a judgment against them is a significant red flag for any potential client, as it raises concerns about the company's financial stability and integrity.

For those who wish to contact the company, the provided information is as follows: Roofing Touch is located at 7148 Capistrano Ave, West Hills, CA 91307, USA. You can reach them by phone at (818) 633-4136. The mobile phone number is +1 818-633-4136. It is highly recommended that before engaging with any roofing contractor, you request to see their license and insurance documents, and check for any outstanding complaints or legal actions against them through the Contractors State License Board (CSLB) and local consumer protection agencies.

In conclusion, for residents of West Hills and the surrounding California region, the process of selecting a roofing contractor requires careful consideration and thorough research. While Roofing Touch is a local business with a physical presence, the available public reviews raise serious concerns about their workmanship, accountability, and business practices. The reports of a leaky roof, legal judgments, and customer dissatisfaction are significant red flags that potential clients should not ignore. For locals seeking a reliable and trustworthy partner for their roofing needs, it is crucial to prioritize companies with a strong, positive reputation, a history of standing behind their work, and clear, transparent communication. The experiences of past customers, as documented in public reviews, serve as a vital guide to help locals make the best choice and avoid potentially costly and stressful situations.

Roofing Touch

7148 Capistrano Ave, West Hills, CA 91307, USA