Ruff Roofers Eastern Shore

For homeowners on the Eastern Shore of Maryland, the choice of a roofing contractor is a crucial decision that impacts the long-term integrity and value of their property. With a diverse range of homes, from historic brick houses to modern additions, the need for a versatile and highly-skilled team is paramount. Ruff Roofers Eastern Shore, located in Queenstown, MD, has established a reputation for tackling complex and demanding projects with exceptional craftsmanship. While their reputation is built on the high quality of their work, it is important for potential clients to have a full understanding of the customer experience, from the initial consultation to the final payment. This detailed article will provide an in-depth look at what makes Ruff Roofers a premier choice for Maryland homeowners, highlighting their professional crews, a wide range of services, and the administrative nuances that are part of the process.

Ruff Roofers Eastern Shore is a company with deep roots in the Maryland community, having been a part of the local landscape since 1939. They have built a reputation on their commitment to quality and a hands-on approach to complex projects. As one customer noted, the initial proposal for a cedar shake roof on a historic home was "clear and concise," which immediately instilled confidence. Their team is comprised of dedicated, in-house employees, including skilled craftsmen for both roofing and specialized metal work, rather than subcontractors. This ensures a consistent standard of quality and a high level of accountability on every job. The work ethic of their crews, described as "hard-working," "meticulous," and "consummate professionals," is a recurring theme in positive feedback. They are praised for their efficiency, often working long hours to complete a project in a timely manner, and for their thorough cleanup at the end of each day. The end result is a breathtaking new roof that gives homeowners peace of mind for decades to come.

However, it is also important for local users to be aware of all aspects of the customer journey. One review highlights a significant challenge with the administrative and customer service side of the business, noting delays in scheduling and difficulty in making payments. While the quality of the workmanship was praised, the communication from the office was described as "terrible," with unreturned phone calls and an office that was closed during stated business hours. This suggests that while the on-site work is of the highest caliber, customers may need to be proactive and persistent in their communications with the administrative team to ensure a smooth process.

Ruff Roofers Eastern Shore is located at 6400 Main St, Queenstown, MD 21658, USA. This central location makes them highly accessible to a wide service area across the Eastern Shore of Maryland, including Queen Anne's County, Talbot County, and Kent County. Their presence in Queenstown allows them to serve communities such as Grasonville, Stevensville, Centreville, and Easton efficiently. This local accessibility is a key advantage for homeowners, as it ensures a rapid response for both initial consultations and urgent repairs. As a local business, they are easily reachable and physically present in the community, which builds a strong sense of trust and reliability that is highly valued by Maryland residents.

Their sales representatives, such as Ryan, are praised for their professionalism and prompt responses during the initial phase of a project. However, it is the later communication with the administrative and scheduling team that has, on at least one occasion, presented challenges. This highlights the importance of clear, consistent communication from the client's perspective to ensure that the project remains on track.

Ruff Roofers Eastern Shore offers a versatile range of services, distinguishing them as a full-service contractor capable of handling a wide variety of exterior projects.

Services Offered:

• Residential and Commercial Roofing: They specialize in both residential and commercial roofing, with a reputation for handling complex projects on historic and modern properties alike.
• Metal Roofing: They have skilled metal workers on staff who are experts in installing copper valleys and flashing work, a detail that is particularly important for high-end and historic homes.
• Shingle Roofing: Their expertise extends to traditional shingle roofing, including the installation of high-quality architectural shingles that come with robust warranties.
• Cedar Shake Roofing: The company is highly skilled in working with specialty materials like cedar shake, providing a premium and aesthetically pleasing option for homeowners.
• Siding Replacement: They offer a broader range of exterior services, including the replacement of siding, as noted by a satisfied customer.
• Roof Repair and Maintenance: They provide emergency and routine repair services to protect homes from leaks and other weather-related damage.

This extensive list of services allows them to be a single source for many of a home's exterior needs, providing a cohesive and consistent level of quality across different projects.

Several key features and highlights consistently set Ruff Roofers Eastern Shore apart from its competitors.

• Unmatched Craftsmanship: The company is known for its meticulous and highly-skilled crews, who are praised for their attention to detail and hard work. The quality of their work is described as "breathtaking," providing a beautiful and long-lasting result.
• Expertise with Complex Projects: They are a top choice for challenging jobs, such as replacing the roof on an 18th-century home with a modern addition, showcasing their versatility and skill in handling different architectural styles and materials.
• In-House Crews: By employing their own team of craftsmen, including specialists in roofing and metal work, they maintain strict quality control and accountability on every project.
• Transparent and Detailed Estimates: The company provides clear and concise written proposals, which is a significant advantage for homeowners seeking to understand exactly what they are paying for.
• Commitment to Cleanup: The crews are noted for their thorough cleanup at the end of each day, leaving the job site neat and orderly.

Contact Information:

• Address: 6400 Main St, Queenstown, MD 21658, USA
• Phone: (410) 827-4000

In conclusion, Ruff Roofers Eastern Shore is a highly suitable choice for Maryland locals, particularly for those with complex or high-end roofing and exterior projects. Their local presence in Queenstown and long-standing history in the community provide a strong foundation of trust and expertise. The company's on-site crews are lauded for their professionalism, work ethic, and exceptional craftsmanship, making them a premier choice for quality labor.

However, potential clients should be prepared for potential administrative challenges. For homeowners who prioritize top-tier workmanship and are willing to be proactive in their communication, the final result from Ruff Roofers can be truly outstanding. The company's ability to deliver a "breathtaking" and long-lasting roof on challenging projects, as well as handle other exterior work like siding and copper flashing, makes them a valuable partner for protecting and enhancing the value of a home for years to come.

Ruff Roofers Eastern Shore

6400 Main St, Queenstown, MD 21658, USA