Russell's Roofing & Construction

For residents of Zanesville and the surrounding areas in Ohio, a home's roof is a vital component of its structural integrity and protection against the elements. The unpredictable Ohio weather, from heavy snows and ice in the winter to strong thunderstorms in the summer, makes a durable and well-maintained roof a necessity. When the time comes for a new roof, a repair, or a larger construction project, selecting a trustworthy and reliable contractor is a decision that should be made with careful consideration. This article provides an overview of Russell's Roofing & Construction, a local contractor based in Zanesville, to help local users learn more about their services, location, and what past customers have to say. The information is based on available public data and customer reviews, offering a factual perspective to assist in the decision-making process.

A contractor's reputation is built on a foundation of communication, reliability, and quality workmanship. In a community like Zanesville, a local business thrives on word-of-mouth and a strong track record of satisfied customers. This makes customer feedback an invaluable tool for prospective clients. In the case of Russell's Roofing & Construction, the available reviews present a mixed and important picture. One customer, while offering a simple "Great job!!" and positive feedback, doesn’t provide specific details on the project. This positive, albeit brief, review suggests the potential for good work. However, this is contrasted by another review that details a significant negative experience, raising several red flags that a homeowner should consider. This review describes a situation where a job was scheduled, materials were purchased, but the contractor, identified as "Rickey," "no showed and will not return phone calls." The customer expressed frustration after calling three days in a row without a response. This lack of communication and follow-through is a critical point of concern for any homeowner and highlights the importance of thorough vetting before committing to a project.

The dichotomy in the reviews—a brief positive note and a detailed account of a negative experience—underscores the need for homeowners to perform their own due diligence. While a single positive review may indicate a job well done on one occasion, a detailed negative review that points to a lack of professionalism and communication should not be overlooked. The frustration of a "no show" and an inability to get a return call is a major point of consideration for anyone who needs to schedule a time-sensitive repair or a significant construction project. For Ohio residents, especially those in Zanesville, who are looking to invest in their homes, a contractor's reliability is as important as the quality of their work. The ability to trust a professional to show up as scheduled and to communicate effectively is fundamental to a positive client-contractor relationship. The provided information suggests that while there may be potential for good work, there are also significant risks associated with project follow-through and communication that a homeowner must be aware of.

When searching for a local contractor, residents often seek someone who is not only skilled but also accountable and respectful of their time and resources. The experience detailed in one of the reviews, where materials were purchased but the contractor failed to show up or communicate, is a clear example of a breakdown in that accountability. This type of experience can lead to unnecessary delays, financial stress, and a significant amount of frustration. For a community-based business, maintaining a consistent level of service and professionalism is crucial for long-term success and trust. Therefore, for locals considering Russell's Roofing & Construction, it is essential to ask detailed questions, seek out additional references, and ensure a clear, written contract is in place that outlines all aspects of the job, including timelines and communication protocols. This proactive approach can help mitigate some of the risks highlighted in the customer feedback.

Russell's Roofing & Construction is located at 8265 Back St, Zanesville, OH 43701, USA. This address places the company within the city limits of Zanesville, making it a local contractor for residents in Muskingum County and the surrounding communities. Zanesville is a key city in southeastern Ohio, with access to major routes like Interstate 70 and U.S. Routes 40 and 60. This geographical positioning allows the company to serve a broad regional area, providing services to homes and businesses in and around the city. For local homeowners, having a contractor based within their community can be a benefit, potentially allowing for faster response times for estimates or emergency repairs. The proximity also means the company is likely familiar with local building codes and the specific weather-related challenges common to the region, which is an important consideration for any roofing or construction project in Ohio.

Based on the company name "Russell's Roofing & Construction" and the provided reviews, the company's services focus on exterior home projects, specifically roofing. While the information is limited, the services can be inferred to include:

• Roofing Services: The company is clearly involved in roofing projects, as indicated by the name and the customer reviews. This would likely include a range of services from minor repairs to a total roof renovation or replacement. One of the reviews mentions a "total roof renovation," suggesting they are equipped to handle major projects from start to finish.

• General Construction: The "Construction" part of the company name indicates a broader scope of work. This could potentially include other exterior or interior home improvements, such as siding, gutters, or other structural work. However, the provided reviews focus exclusively on roofing, so this remains an area for a potential customer to clarify with the company directly.

• Project Scheduling: One review mentions a customer scheduling services with the company, indicating they provide project planning and scheduling for the work to be done. However, this is also the area where a significant issue with reliability and follow-through was reported.

Based on the public data, here are some highlights and important considerations for Russell's Roofing & Construction:

• Local Presence: Being based in Zanesville, the company has a strong local connection and is geographically well-positioned to serve the community and surrounding areas of Muskingum County, which is a draw for many homeowners who prefer to support local businesses.

• Positive and Negative Feedback: The reviews provide a mixed perspective. A brief "Great job!!" review indicates potential for good workmanship. However, another review highlights serious issues with reliability, communication, and project follow-through. This is a critical point that potential customers must consider and investigate further.

• Customer Service Concerns: The most significant highlight from the negative review is the apparent lack of communication. The customer's experience of a "no show" and unreturned phone calls is a major factor that speaks to potential challenges with customer service and project management.

• Potential for Quality Work: The positive review, though brief, does suggest that when a job is completed, the quality of the work can be "great." This implies that the company may be capable of high-quality work, but there may be inconsistencies in their operational reliability and communication.

For those in the Zanesville area interested in learning more, you can contact Russell's Roofing & Construction using the following details:

Address: 8265 Back St, Zanesville, OH 43701, USA

Phone: (740) 221-0573

For residents of Zanesville, Ohio, a local contractor like Russell's Roofing & Construction may seem like a convenient and logical choice. Their physical presence in the community and their focus on roofing and construction projects mean they are well-positioned to understand and address the specific needs of local homes. However, the available customer feedback paints a picture of a company with a mixed track record. While one review offers a simple endorsement of good work, another highlights significant issues with communication, reliability, and project follow-through. This feedback is a crucial piece of information that homeowners must take into account. For any resident considering their services, it is highly recommended to seek out additional detailed references, verify the company's licensing and insurance, and ensure that all terms and expectations, including communication protocols, are clearly outlined in a written contract before any money changes hands. While the company's local status is a potential benefit, the reported inconsistencies in service delivery mean that a careful and thorough approach to hiring is absolutely necessary to ensure a positive outcome for your home construction project.

Russell's Roofing & Construction

8265 Back St, Zanesville, OH 43701, USA