Sears Home Improvement Products

For residents across the state of Michigan, the condition of a home's roof is a constant and important consideration. The unpredictable climate, with its cycles of heavy snow, freezing rain, and high winds, places significant wear and tear on roofing systems. When faced with the need for a repair, a replacement, or a new installation, many homeowners turn to established names they recognize. Sears Home Improvement Products is a well-known brand that offers a variety of home-related services, including roofing, and serves the Michigan region. This article aims to provide a clear and factual overview of this company to help local users understand what they can expect. We will explore their location, the services they offer, and key information available in the public domain, maintaining a professional and informative tone throughout.

The process of undertaking a major home improvement project, such as a roof replacement, can be complex and at times, stressful. Finding a reliable contractor is a critical first step. This guide is designed to act as a resource for those in the Michigan area who may be considering Sears Home Improvement Products for their roofing needs. The information presented here is based on available public data, including customer feedback, which offers a valuable, real-world perspective on the company's performance and customer service. By providing this consolidated information, we hope to empower you with the knowledge needed to make a well-informed decision for your property.

Sears Home Improvement Products operates as a part of the larger Sears Home Services network, which has a broad national reach. While this provides the benefit of a large-scale operation, it can also present unique challenges in terms of local service and communication, as some public reviews suggest. A key part of this article will be to present a balanced view of these factors, ensuring that local users are aware of both the potential benefits of using a large company and the potential drawbacks reported by others.

Our goal is to demystify the process of hiring a contractor and offer a factual, easy-to-read resource. The following sections will provide a detailed look at the company, from its physical address to the specifics of its service offerings. We will also touch upon the customer experiences that are available in public records, allowing you to get a more complete picture of what to expect. Ultimately, this article is intended to be a helpful starting point for any Michigan resident who is considering a roofing project with Sears Home Improvement Products.

Location and Accessibility

Sears Home Improvement Products has a presence in New Hudson, Michigan, with an address at 30039 Research Dr, New Hudson, MI 48165, USA. This location places them within the greater Detroit metropolitan area, a strategic position for serving a large portion of the state's population. Their presence in a centralized location allows them to offer services to a wide geographical region. For residents in New Hudson and surrounding communities, this provides a nearby point of contact for consultations and project management.

However, it is important to note that as part of a national brand, the local office may operate as a hub for a broader service area, with technicians and crews dispatched from various locations. This national-to-local model can have both advantages and disadvantages. On one hand, it can mean access to a large pool of resources and a well-established support system. On the other, as some public feedback suggests, it can also lead to communication challenges and difficulties in reaching the right person for specific issues, which is a point worth considering for local customers.

Services Offered

Sears Home Improvement Products is a part of a larger network of services, and as such, their offerings are quite broad. While they provide services related to roofing, they also specialize in many other areas of home improvement and repair. Based on general public information about Sears Home Services, their roofing-related services typically include:

• Roofing Installation: They offer installation of new roofing systems, including materials like asphalt shingles.
• Roof Replacement: For homes with aging or damaged roofs, they provide complete roof replacement services.
• Other Home Improvement Services: The company is also known for offering a wide array of other services, such as window replacement, siding installation, and cabinet refacing, which might be a consideration for those looking for multiple projects to be completed by a single provider.

Features / Highlights

Based on the provided information and public data, there are several key features and highlights that characterize Sears Home Improvement Products, although some are met with conflicting feedback.

• Established Brand Name: As a part of the Sears brand, the company carries a well-known name that many people recognize. This can provide a sense of security and familiarity for some customers.
• Broad Service Portfolio: The ability to offer a wide range of home improvement services beyond just roofing is a potential highlight for clients who want to streamline multiple projects with one company.
• National Reach with Local Technicians: Sears Home Services claims to have a national reach with "local techs," which aims to combine the resources of a large corporation with the personalized service of a local provider.
• Reported Customer Service Challenges: The provided customer reviews, however, highlight significant issues with communication and billing. One customer reported being billed for a project before the final quotes were even sorted out, a practice they found to be an "incredibly bad experience." The review also mentions a "total headache" due to unresponsiveness from the sales rep and being "hung up on several times" when trying to resolve the issue.

Contact Information

For those in the Michigan region who wish to contact Sears Home Improvement Products, the following information is provided:

Address: 30039 Research Dr, New Hudson, MI 48165, USA

Phone: (989) 437-3952

Mobile Phone: +1 989-437-3952

Conclusion: Why this place is suitable for locals

For Michigan residents, particularly in the New Hudson area, Sears Home Improvement Products offers a range of home services under a recognizable brand name. The company's local address provides a physical presence, and its broad service offerings in roofing and other home improvements could be a draw for those looking to manage multiple projects with a single contractor. The ability to work with a well-known national company might appeal to some who value the resources and established processes that come with a large organization.

However, it is crucial for local users to carefully consider the information provided, particularly the customer reviews. The feedback highlights serious concerns regarding communication, billing practices, and customer service. The reported "incredibly bad experience" with being billed before a project was completed, combined with difficulties in reaching the right personnel, are significant points that potential customers should be aware of. While the company's brand recognition and service breadth might be appealing, the negative reviews suggest a need for thorough due diligence. It is recommended that any local user considering Sears Home Improvement Products for a roofing or other home improvement project should proceed with caution, request a detailed written contract, and verify all billing procedures before any work begins. This approach will help ensure a better outcome and a more positive experience with a company that, despite its prominent name, has received public criticism for its service execution.

Sears Home Improvement Products

30039 Research Dr, New Hudson, MI 48165, USA