Sears Roofing

For residents in California's capital city of Sacramento, a well-maintained and secure roof is a top priority for protecting their homes from the elements. When a repair or replacement is needed, homeowners often turn to local contractors to get the job done right. In this competitive market, Sears Roofing is one of the names that can be found. This article will provide a factual overview of Sears Roofing, based on available public data and real customer reviews. The goal is to provide a clear and informative look at the company, helping locals to make an informed decision when it comes to their roofing needs. We will cover key areas such as their services, location, and, most importantly, the experiences of other customers.

Sears Roofing, as a local contractor in the Sacramento area, has received feedback from customers that presents a mixed picture. While information about the quality of their work is not available from the provided reviews, the customer experiences focus on other critical aspects of the contracting process: communication, reliability, and pricing. One customer's account highlights a significant issue with reliability and scheduling. An appointment was made for a Saturday at 10 a.m., with the customer rearranging their weekend activities to be available. However, despite a text confirmation that a representative, Nasir, was on his way, the company was a "no-call, no-show." A later text claiming a call was made to reschedule was found to be false. This experience led the customer to advise others seeking a "reliable" contractor to look elsewhere.

Another customer review raises serious concerns about the company's pricing and sales tactics. This individual, who had received about eight quotes from other contractors in the $11,000 range, was shocked when Sears' quote came in at $34,000. The customer labeled the company as a "rip-off" and accused the salesman of being "dishonest" and attempting to sell them things they did not need. This review, along with the scheduling issue, paints a picture of a company with significant challenges in customer service and transparency. It is important for potential customers to be aware of these past experiences as they consider their options for roofing services. A reliable contractor should not only perform quality work but also provide a transparent and honest process, from the initial appointment to the final quote.

While the reviews available do not speak to the technical craftsmanship of the company's work, they do highlight a fundamental aspect of any service business: customer trust. The issues raised by these customers, particularly the "no-call, no-show" and the large discrepancy in pricing, can erode this trust quickly. For a local roofing contractor, a solid reputation within the community is paramount. The feedback suggests that there have been challenges in living up to this standard. This overview is intended to provide a balanced and factual summary of these public accounts so that Sacramento locals can proceed with caution and seek a thorough understanding of the company's processes before making a commitment.

Sears Roofing is located in Sacramento, California, at 5100 Stockton Blvd, Sacramento, CA 95820, USA. This address places them within the community, making them physically accessible to residents and businesses throughout the city. A local presence is often a key factor for homeowners seeking a contractor, as it can imply a better understanding of local building codes, climate considerations, and community needs. However, as the reviews indicate, a physical presence does not always guarantee reliability in service or communication. For customers in the Sacramento area, the company's location is a point of contact, but it is the experience with the company's team that ultimately determines satisfaction.

Based on the available information, Sears Roofing is a roofing contractor that likely offers a standard range of services for local properties. While specific details of their service offerings are not provided in the customer reviews, a typical roofing contractor in the Sacramento area would offer services such as:

• Roof Inspections and Estimates: This is a standard service where a professional assesses the condition of a roof to determine if it needs repair or replacement.
• Roof Repair: Addressing issues such as leaks, damaged shingles, or other problems that compromise the roof's integrity.
• Full Roof Replacement: Tearing off the old roof and installing a new one.

It is also implied from the reviews that they handle pricing and sales consultations, though the quality of this part of the service has been questioned by at least one customer.

Based on the customer reviews, the features and highlights of Sears Roofing are described in the context of their service delivery.

• Communication: The company uses text messages to confirm appointments and provide updates, though this communication has been described as unreliable in at least one instance.
• Pricing: One customer experienced a large discrepancy in the company's quote compared to others they received.
• Sales Approach: A customer review alleges a salesperson attempted to sell unnecessary services, which raised concerns about dishonesty.

These are points that potential customers should consider and discuss directly with the company before committing to a project.

If you are in the Sacramento area and wish to contact Sears Roofing to inquire about their services or schedule an estimate, you can use the following information.

Address: 5100 Stockton Blvd, Sacramento, CA 95820, USA

Phone: (628) 221-2260

It is recommended that you confirm all appointment details and receive a detailed, written quote before proceeding with any work.

For locals in Sacramento, choosing a roofing contractor is a crucial decision that can have a long-lasting impact on your home. While Sears Roofing has a local presence, the available customer feedback raises significant questions about their reliability, communication, and pricing transparency. The experience of being a "no-call, no-show" and the major price discrepancy in a quote are serious concerns that any homeowner should consider. For a contractor to be suitable for locals, they must be reliable and trustworthy. A company's ability to show up for a scheduled appointment and provide an honest, fair quote are fundamental aspects of a good business relationship. Based on the provided reviews, potential customers should exercise caution and ensure they have a clear understanding of the company's commitment to service before engaging in any project.

Sears Roofing

5100 Stockton Blvd, Sacramento, CA 95820, USA