Smith Roofing

When it comes to the integrity of a building in Pennsylvania, the roof is arguably its most critical component. It provides the essential protection needed against the region's diverse climate, from severe weather events to the general wear and tear of daily life. For commercial and industrial property owners in Langhorne and the surrounding tri-state area, finding a roofing contractor with a long history of expertise and a solid reputation is paramount. Smith Roofing, a multi-generational family business, has been serving these communities since 1952, establishing a deep-rooted presence and a focus on specialized, large-scale projects.

Joseph S. Smith Roofing, Inc. is a company that has been successfully operating for over 70 years. Founded with the vision that "no job is too big or too small to handle with professional service," the company has grown from a local business into a leader in the commercial and industrial roofing sector. Now managed by a third generation of the Smith family, the company’s core values of quality, safety, and customer satisfaction remain a central part of their business model. They are proud members of industry organizations and the Roofer Local 30 Union, which speaks to their commitment to professional standards and quality work.

The company’s reputation is a cornerstone of their long-standing success. They emphasize that they personally supervise all their work, strive for the highest quality workmanship, and use only reputable, brand-name products. While their primary focus is on large commercial and industrial projects, they also provide services that are essential to maintaining the structural health of any building. However, it is important for potential customers to be aware of all aspects of a company's public profile, including a strong piece of negative feedback regarding the conduct of one of their drivers and the subsequent response from the company. This article will present a factual overview of their services and reputation to help local users make an informed decision.

Smith Roofing is located at 313 Hulmeville Rd, Langhorne, PA 19047, USA. This address places the company in a strategic position to serve clients throughout Eastern Pennsylvania, New Jersey, and Delaware. Being based in Langhorne, a key location in Bucks County, allows them to be easily accessible for both large-scale commercial projects and local community needs. This proximity is a significant advantage for managing project logistics, dispatching crews, and responding to service calls in a timely manner.

The company’s local roots, having been established in 1952, give them an intimate understanding of the specific building requirements, architectural styles, and weather challenges in the region. This local knowledge is invaluable for providing tailored solutions that are both effective and durable. Their focus on the tri-state area means they are not just a local contractor but a regional partner for businesses and property owners. However, a customer's review highlights a significant disconnect between the company’s professional reputation and a reported negative experience with one of their drivers and the office’s handling of the situation. This feedback, while not directly related to roofing work, speaks to a potential issue with their overall conduct and customer service, which is an important consideration for any local client.

Smith Roofing offers a comprehensive suite of services, primarily targeting commercial and industrial clients. Their expertise is broad, covering everything from new construction to routine maintenance.

• Re-Roofing and Roof Replacement: They specialize in conducting thorough evaluations of existing roofs and providing comprehensive re-roofing and replacement solutions.
• New Construction: Smith Roofing works with architects and construction companies to ensure new projects have a high-quality, durable roofing system installed from the ground up.
• Maintenance & Service Programs: They provide ongoing servicing and maintenance programs designed to extend the life of a roof and prevent future issues.
• Roof Assessment: The company offers a free roof assessment by a qualified estimator to determine a client's needs without any initial charge.
• Specialty Roofing Systems: They are experts in a variety of roofing systems, including Built Up Roofing (BUR), Polyvinyl Chloride (PVC), EPDM Rubber, TPO, Green Roofing Options, and Metal Roofing.
• Sheet Metal & Carpentry: In addition to roofing, they provide exterior fabrication and installation of various metals and handle carpentry work related to the construction phase of a project.

These services showcase a highly specialized contractor with extensive experience in complex and large-scale projects. Their capabilities are geared towards providing complete roofing solutions for commercial and industrial properties, which is a key part of their business identity.

Smith Roofing has several key features and highlights that are frequently mentioned in their official materials and customer testimonials from commercial clients. These points present the company in a very professional light.

• Longevity and Experience: With over 70 years in business, the company's long history and multi-generational management team are major highlights, indicating deep-rooted expertise and stability.
• Quality and Safety: They emphasize their commitment to the highest standards of quality and safety on every project, with a strong focus on using reputable, brand-name products.
• Professionalism and Reliability: Testimonials from major commercial clients praise the company for their professional services, competitive rates, and responsive nature, describing them as "first class" and "unquestionably honorable."
• Comprehensive Service and Communication: The company provides a seamless process from evaluation and design to installation supervision and project management, ensuring clear communication and a successful outcome.
• Negative Customer Service Feedback: In stark contrast to their professional image, a customer review describes a negative interaction with one of their drivers and a dismissive response from the office. This feedback suggests a potential inconsistency in how they handle interactions with the public and customer complaints outside of their direct project scope.

These highlights present a duality: a highly professional, well-regarded contractor for commercial and industrial projects, but with a potential gap in their public-facing customer service and accountability.

For those in the tri-state area who need to contact Smith Roofing for their commercial or industrial project needs, here is the provided contact information.

Address: 313 Hulmeville Rd, Langhorne, PA 19047, USAPhone: (215) 757-5700

Given the conflicting nature of the provided feedback, it is essential for potential clients to conduct their own due diligence, perhaps by speaking with references or project managers to ensure a successful partnership.

In conclusion, the suitability of Smith Roofing for locals in the Pennsylvania region is primarily within the commercial and industrial sectors, where their long history and specialized expertise are well-regarded. Their reputation is built on decades of successful, large-scale projects for major corporations, with glowing testimonials from these professional partners. However, for the average residential homeowner, the company’s suitability is less clear, especially when considering the serious negative feedback about their driver's conduct and the office’s dismissive response. This incident suggests that while the company may excel in its specialized field, its broader public interactions and customer service may not be as consistent. Therefore, while they may be an excellent choice for a commercial re-roofing project, individuals should be aware of this potential inconsistency and weigh it carefully.

Smith Roofing

313 Hulmeville Rd, Langhorne, PA 19047, USA