Southern Custom Construction and Roofing

For homeowners in Columbia, South Carolina, and the surrounding Midlands region, a reliable and well-maintained roof is an absolute necessity. The area’s susceptibility to severe weather, including the heavy rains and strong winds of hurricane season, means that a roof's integrity is constantly being tested. When a roof is damaged, the resulting stress and uncertainty can be overwhelming. Finding a roofing contractor who not only understands the technical aspects of the job but also the emotional and financial strain it places on a family is crucial. This is where a company like Southern Custom Construction and Roofing aims to make a significant difference.

Southern Custom Construction and Roofing is a veteran-owned and operated company that has built a strong reputation by focusing on a customer-first approach. They understand that a home is more than just a structure; it is a family's sanctuary. Their business is founded on the principles of integrity, professionalism, and a genuine commitment to the community. They believe that the process of getting a new roof or having a repair done should be as smooth and stress-free as possible, even in the most difficult circumstances, such as post-hurricane damage.

The company's mission is to be the trusted partner that homeowners can rely on, particularly when dealing with complex issues like insurance claims. They are not just focused on the physical work of replacing a roof but on the entire restoration process. This includes taking the time to thoroughly explain every step, answering all questions with patience, and even acting as an advocate for the homeowner with their insurance company. This level of dedication and support helps to ease the burden on families during an already stressful time.

A key aspect of their service is the commitment to quality and efficiency. Their crews are trained to work quickly and meticulously, ensuring that a project is completed in a timely manner without compromising on craftsmanship. This efficiency is a major highlight for customers, who have noted that their team is not only fast but also surprisingly discreet, making it possible for life to continue with minimal disruption. They take great pride in their work, from the initial inspection to the final cleanup, and they go to great lengths to ensure a safe and tidy worksite.

Furthermore, Southern Custom Construction and Roofing understands that the quality of materials is just as important as the quality of the installation. They partner with high-quality manufacturers, such as IKO and TAMKO, to ensure that the products they use are durable and reliable. They also stand behind their work, offering warranties on both materials and labor to give homeowners peace of mind. This commitment to using the best products and providing top-notch workmanship is what allows them to confidently guarantee a long-lasting and beautiful result for their customers.

This article will provide a detailed look into Southern Custom Construction and Roofing, including their location, the specific services they offer, and the features that have earned them such high praise from their customers. By the end, you'll have a clear understanding of what makes them a highly suitable choice for any local resident in the South Carolina Midlands facing a roofing project.

Southern Custom Construction and Roofing is conveniently located in Columbia, South Carolina. Their address is 455 St Andrews Rd Suite D1, Columbia, SC 29210, USA. This central location on a major thoroughfare makes them easily accessible to residents throughout the city and surrounding suburbs, including areas like Irmo and Lexington.

Being based in Columbia gives the company a deep understanding of the local community and its specific roofing needs. They are familiar with the common challenges posed by the regional climate and the specific building codes that apply to homes in the area. This local expertise is a significant advantage, as it ensures that their solutions are not just generic but are tailored to the environment.

The accessibility of their location also allows for a quick response to service calls. For a homeowner dealing with a roof leak after a storm, a fast response is critical. Southern Custom Construction and Roofing's local presence ensures that a team can be dispatched to a site for an inspection or emergency repair in a timely manner, providing essential peace of mind during a stressful time.

Southern Custom Construction and Roofing offers a comprehensive suite of services, with a specialization in roofing and storm restoration. Their services are designed to meet a wide range of needs for both residential and commercial properties.

• Roof Replacement and Installation: They provide professional services for the complete replacement of old or damaged roofs, as well as new installations. They work with a variety of high-quality materials to ensure durability and longevity.
• Roof Repair: From minor leaks to significant storm damage, their team is skilled at diagnosing and repairing all types of roofing issues, aiming to restore the roof's integrity and prevent future problems.
• Storm Restoration: The company excels at restoring homes after storm damage. They are experienced in assessing the damage, taking detailed pictures for documentation, and working with homeowners to navigate the insurance claims process.
• Insurance Claims Assistance: A key highlight of their service is their willingness to go "to bat" for their customers with insurance companies. They guide homeowners through the complex claims process, working to ensure they receive the maximum possible payment.
• Gutter and Siding Services: While their primary focus is roofing, they also offer related exterior services, recognizing that a home's exterior components work together as a system. This allows them to provide more holistic solutions.

Based on customer feedback and public information, Southern Custom Construction and Roofing has several key features that set them apart in the local market.

• Veteran-Owned and Operated: The company prides itself on its veteran-owned status, which is often associated with a strong work ethic, integrity, and a high level of accountability.
• Exceptional Customer Service and Communication: Customers consistently praise the team for their professionalism, knowledge, and patience. Individuals like Alex Lloyd and Ashley are highlighted for being responsive, helpful, and thorough in their communication.
• Efficient and Thorough Work: The roofing crews are known for working quickly and efficiently. A major highlight is their meticulous cleanup; customers are amazed at the lack of debris, including roofing nails, left behind, which prevents issues like flat tires in the neighborhood.
• Advocacy for Customers: The company goes above and beyond by actively helping customers with their insurance claims, fighting to ensure they are fairly compensated for damage. This support is invaluable during a stressful time.
• High-Quality Products and Workmanship: They are certified with top manufacturers like IKO and TAMKO, and they offer a minimum 10-year labor warranty on their work. This commitment to quality materials and craftsmanship provides long-term peace of mind.

For those in the Columbia, SC, area who are in need of roofing or exterior services, here is the contact information for Southern Custom Construction and Roofing.

Address: 455 St Andrews Rd Suite D1, Columbia, SC 29210, USA

Phone: (803) 873-4888

For locals in the South Carolina Midlands, Southern Custom Construction and Roofing is an outstanding choice for a roofing contractor. Their combination of a veteran-owned ethos, a deep commitment to customer service, and a focus on both quality work and fair pricing makes them a highly suitable partner for any home exterior project. They are not just a company that fixes roofs; they are a partner that guides you through a challenging process with professionalism and integrity.

The glowing reviews from customers, particularly those dealing with the aftermath of a major hurricane, speak volumes about their dedication. Their ability to make a stressful process "so much easier" by being responsive, efficient, and proactive in a customer's best interest is a rare and valuable quality. By choosing Southern Custom Construction and Roofing, local residents can be confident that they are hiring a company that is not only skilled and efficient but also honest and deeply committed to ensuring their complete satisfaction.

Southern Custom Construction and Roofing

455 St Andrews Rd Suite D1, Columbia, SC 29210, USA