Star Roofing & Construction, Inc

For homeowners and property managers across Washington, the roof is far more than just a cover; it's a critical shield against the Pacific Northwest's often wet and unpredictable weather. Ensuring its longevity and performance requires a roofing contractor who not only possesses expertise but also demonstrates unwavering integrity and dedication to their clients. This is precisely what Star Roofing & Construction, Inc. brings to the table, having built a stellar reputation for quality workmanship, fair pricing, and remarkable customer service since 1983.

Based in Mill Creek, WA, Star Roofing & Construction, Inc. has deep roots in the local community and a profound understanding of the unique roofing challenges faced by properties in Washington state. They are a company founded on the highest standards of professional service, committed to providing durable, aesthetically pleasing, and long-lasting roofing solutions. Whether you're considering a complete roof replacement, need a critical repair, or are undertaking a new construction project, their experienced team is equipped to handle a diverse range of roofing needs for both residential and commercial clients.

What truly sets Star Roofing & Construction, Inc. apart is their exceptional commitment to their customers, which extends far beyond the completion of a project. A prime example of this is a customer who reported noticing a sag in their roof 14 years after the initial replacement. Despite the issue not being due to their original installation (it was caused by a lack of original venting above a chimney), Star Roofing & Construction, Inc. responded promptly, assessed the issue, repaired the damage, and even re-roofed the affected section—all at no charge. This remarkable act of goodwill and dedication to customer satisfaction speaks volumes about their integrity and commitment to standing by their work, even for issues beyond their fault.

Another glowing review from a condominium complex manager highlights their efficiency, professionalism, and thoroughness, praising them for prompt scheduling, fantastic roofers, meticulous clean-up, and clear communication throughout the process. This demonstrates their capability in handling large-scale projects and their consistent delivery of excellent service, whether the job is big or small, from full roof replacements to routine gutter cleaning.

Choosing a roofing contractor is a significant decision, and trust is a key factor. Star Roofing & Construction, Inc. instills that trust through their decades of experience, their comprehensive warranties on workmanship and materials, and their partnerships with quality manufacturers. They are licensed, bonded, and insured, offering homeowners complete peace of mind. This article will provide a detailed look into what makes Star Roofing & Construction, Inc. a premier choice for roofing services across Washington, from their accessible location to their extensive service offerings and unwavering dedication to their clients.

Their reputation is further bolstered by being ranked in the top 20 nationally for CertainTeed’s Sure Start Plus Warranties, and an A+ rating with the Better Business Bureau. These accolades, combined with consistent positive feedback from satisfied homeowners and property managers, confirm their status as a reliable and high-quality roofing provider in the region. For any Washington resident facing a roofing challenge, Star Roofing & Construction, Inc. offers the expertise, integrity, and customer focus needed for a successful and lasting solution.

Location and Accessibility

Star Roofing & Construction, Inc. is conveniently located at 16912 9th Ave SE, Mill Creek, WA 98012, USA. This strategic position in Mill Creek provides excellent accessibility to homeowners and property managers throughout the greater Puget Sound area and across Western Washington. Their service reach extends broadly, making them a viable option for communities stretching from north to south and east to west within the region. Being a long-standing local business since 1983, Star Roofing & Construction, Inc. possesses an in-depth understanding of Washington's specific climate conditions, local building codes, and architectural styles. This local expertise ensures that their roofing solutions are not only of high quality but also perfectly tailored to the unique demands of properties in the area. Their central location allows for prompt responses to service calls and efficient scheduling for larger projects, enhancing their suitability for local residents.

Services Offered

• New Roof Installation: Star Roofing & Construction, Inc. provides expert installation of new roofs for both residential and commercial properties. They assist clients in selecting the ideal roofing system, considering durability, aesthetics, and energy efficiency, all while ensuring compliance with local building codes.
• Roof Replacement: For aging or severely damaged roofs, they offer comprehensive roof replacement services. This includes the complete removal of old roofing materials and the professional installation of a new, high-performance roofing system.
• Roof Repair: They handle a wide range of roof repairs, from minor leaks and damaged shingles to more complex issues resulting from weather events. Their goal is to provide timely and effective repairs that extend the life of the existing roof and prevent further damage.
• Skylight Replacement and Installation: As highlighted in customer reviews, they are proficient in replacing existing skylights with new, often opening, units. They also offer new skylight installations to enhance natural light in homes.
• Gutter Cleaning and Downspout Services: Beyond the roof itself, Star Roofing & Construction, Inc. provides maintenance services such as cleaning gutters and clearing clogged downspouts, essential for proper water drainage and roof longevity.
• Wide Range of Materials: They work with various roofing materials, including wood, metal, fiberglass, and asphalt shingles, ensuring they can cater to diverse preferences and requirements.
• Commercial Roofing: In addition to residential services, they have extensive experience with commercial projects, as evidenced by their work on condominium complexes, handling large-scale replacements with efficiency.

Features / Highlights

• Exceptional Customer Service and Integrity: A standout feature is their unparalleled commitment to customer satisfaction and integrity. As demonstrated by the 14-year-old roof repair at no charge despite it not being their fault, they go above and beyond to ensure clients are cared for, even years later.
• Strong Warranty on Workmanship and Materials: They back every job with a significant warranty (up to 20 years on workmanship and materials), providing long-term peace of mind to homeowners.
• Fair and Reasonable Pricing: Customers consistently report that their pricing is competitive and fair, offering excellent value for the quality of work performed, without hidden costs or unnecessary upselling.
• Prompt Scheduling and Timely Completion: They are praised for quickly getting clients on their schedule and completing projects efficiently, often within expected timeframes, minimizing disruption.
• Professional and Knowledgeable Team: The roofers are described as fantastic, friendly, polite, and very capable. The sales team, like Chris and Nick, are noted for their knowledge, professionalism, and clear communication, providing updates and answering questions thoroughly.
• Meticulous Clean-up: Upon completion of work, the crew ensures all debris is thoroughly cleaned up, leaving the property spotless.
• Highly Reputable and Certified: With over 40 years in business, an A+ BBB rating, and being ranked in the top 20 nationally for CertainTeed’s Sure Start Plus Warranties, they hold a strong industry reputation and certifications.
• Experience with Complex Issues: Their ability to diagnose and repair issues not directly related to their initial work (like the sagging roof due to original construction flaws) showcases their comprehensive problem-solving skills.

Contact Information

Address: 16912 9th Ave SE, Mill Creek, WA 98012, USA

Phone: (425) 290-7827

Mobile Phone: +1 425-290-7827

Conclusion: Why this place is suitable for locals

For residents across Washington, Star Roofing & Construction, Inc. stands out as an exceptionally suitable and highly recommended choice for all roofing needs. Their suitability is firmly rooted in their long-standing presence in the community since 1983, providing them with invaluable local expertise regarding Washington's unique climate and construction demands. This deep understanding ensures that every roofing project is executed with materials and techniques best suited for our regional conditions, offering superior protection and longevity for local homes and buildings.

The remarkable instances of their dedication to customer service, such as performing extensive repairs at no charge even after many years and for issues not directly caused by their initial work, exemplify their integrity and unwavering commitment to client satisfaction. This level of post-service support and accountability is a rare and highly valued trait in the contracting industry, providing immense peace of mind to homeowners making significant investments in their properties.

Furthermore, their efficiency in scheduling, the professionalism and friendliness of their crew, their meticulous clean-up, and their consistent communication throughout projects underscore a customer-centric approach that local residents will deeply appreciate. Coupled with competitive and fair pricing, comprehensive warranties, and strong industry certifications, Star Roofing & Construction, Inc. offers a compelling package of quality, reliability, and trust. For any Washington homeowner or property manager seeking a roofing contractor that delivers excellent workmanship, stands by their word, and genuinely cares about their clients, Star Roofing & Construction, Inc. is undoubtedly a top-tier local resource that ensures your roof, and your home, are well-protected.

Star Roofing & Construction, Inc

16912 9th Ave SE, Mill Creek, WA 98012, USA