Statewide Roofing of Texas Co Photos

Statewide Roofing of Texas Co Introduce
When you live in Texas, you know that your roof is more than just a cover for your home; it's a critical shield against a wide range of weather conditions, from intense heat and sun to sudden, severe storms. Finding a roofing contractor you can trust is a significant decision, and it's essential to have all the facts before you commit to a major home repair or replacement project. Statewide Roofing of Texas Co, located in Round Rock, is one of the many options available to residents in the Central Texas area. This article provides a detailed overview of the company based on publicly available information, including its location, reported services, and key insights from customer feedback. The goal is to help local users make an informed decision when considering their options for roofing services in the region.
The roofing industry is competitive, and the experience a customer has can vary greatly from one company to the next. Understanding the full scope of a company's operations, from their sales process to their quality of work and customer service, is crucial. This is especially true for projects that involve a significant financial investment and the long-term protection of your home. While a company's public-facing information often highlights its strengths, customer reviews can offer a more candid look at the entire process, including both successes and areas for improvement. This comprehensive view is what allows homeowners to weigh the pros and cons and ultimately choose a contractor that best fits their specific needs and expectations for service and quality.
Statewide Roofing of Texas Co is situated at 110 N Interstate Hwy 35 ste 315 304, Round Rock, TX 78681, USA. This location on the I-35 corridor provides easy access for residents throughout Round Rock and the broader Central Texas region. Being located on a major interstate frontage road is often a strategic choice for businesses, as it makes them simple to find and allows for efficient travel to various job sites. This accessibility is a key factor for a roofing company, enabling them to respond to client needs and dispatch crews across a wide service area with relative ease. For potential clients, the central location means that the company is a local entity within the community, which can be an important consideration for those who prefer to work with a nearby business.
While the address provides a physical anchor, the customer experience is what truly defines a company's accessibility and reliability. The company's phone number, (737) 321-5277, is the primary point of contact for inquiries and scheduling. This local area code further roots the company in the community, giving clients a direct line to a team that is based in the same region. The ease of contacting a local business is often a top priority for homeowners, especially when dealing with urgent matters like a roof leak or storm damage.
Services Offered:
- Roof Installation: Based on a customer review mentioning a new roof, it's clear the company provides services for installing entirely new roofs. This includes the process of removing old shingles and installing new materials.
- Roof Repair: The customer review also discusses a leak at the tie-in between the main roof and a porch, indicating that the company handles various types of roof repairs and addresses specific leak issues.
- Shingle Replacement: A customer's roof was "reshingled," which suggests that the company specializes in replacing shingles and addressing issues related to this common roofing material.
- Chimney and Vent Work: One review mentions an issue with a vent cap and a chimney, which implies that the company's scope of work includes the components of the roofing system beyond the main roof surface.
- Insurance Claim Assistance: A customer review suggests the company is involved in submitting insurance claims for roofing projects, which is a common and often necessary service in the Texas market due to storm damage.
- Warranty Services: The company reportedly offers a 10-year warranty on its work, which is a significant feature for homeowners looking for long-term protection and assurance.
Features / Highlights:
- Dedicated Roofing Crews: One customer review highlights that the on-site crew was "awesome" and had "no complaint at all about them." This suggests that the installation team is skilled and professional in their workmanship.
- Warranties on Work: The company provides a 10-year warranty, which, when honored, can be a major benefit for customers, offering a sense of security in their investment.
- Experience with Insurance Claims: The company appears to have experience with the process of working with insurance companies, which is often a critical service for homeowners dealing with storm-related damage.
Contact Information:
Address: 110 N Interstate Hwy 35 ste 315 304, Round Rock, TX 78681, USA
Phone: (737) 321-5277
Conclusion: Why this place is suitable for locals
When considering a roofing contractor in the Round Rock area, residents have many factors to weigh. Statewide Roofing of Texas Co is a company with a physical presence on a major highway, offering services that include new roof installations, repairs, and handling insurance claims. They reportedly offer a 10-year warranty on their work, a feature that can be highly attractive to homeowners seeking long-term security for their investment. The reviews indicate that the on-site roofing crews are capable and professional, a positive sign of the quality of the hands-on work performed. The company's local phone number and address provide a clear point of contact and an established presence within the community.
However, the provided reviews also raise significant points for consideration. Customer satisfaction is a multifaceted issue, and while the quality of the physical work may be good, the reviews point to concerns regarding sales tactics, post-installation customer service, and responsiveness to warranty claims. A key takeaway is the importance of clear communication and transparency, especially in defining the scope of work and honoring warranties. For a local user in Texas, it is paramount to choose a contractor who not only performs quality work but also stands behind it with integrity and reliable customer service. The reviews for Statewide Roofing of Texas Co highlight the necessity for potential customers to conduct a thorough investigation, ask detailed questions about the warranty, and ensure that the scope of work is clearly defined in the contract before proceeding. This due diligence can help ensure a positive and satisfactory experience with any roofing company you choose.
Statewide Roofing of Texas Co Services
Roofing Contractor
- Gutter cleaning
- Gutter installation
- Gutter repairs
- Roof damage repair
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- All Roof Types
- Asphalt, Slate, Clay, & Metal
- Attic Ventilation
- Commercial Roofing Services
- Fascia Replacement Services
- Flashing Repairs
- Gutter Maintenance & Repair
- Hail Damage
- Home Services
- Maintenance Residential & Commercial
- Metal Roofing Installation
- Regular Repairs And Maintenance
- Repair Contractors
- Roof Cleaning
- Roof Inspections And Repairs
- Roof Repair And Maintenance
- Roof Shingle Repair & Installation
- Roof Waterproofing
- Sagging Roof
- Soffit And Fascia Repairs
- Total Roof Replacement
Statewide Roofing of Texas Co Details
From the business
- Identifies as veteran-owned
Service options
- Online estimates
- Onsite services
- Language assistance
Statewide Roofing of Texas Co Location
Statewide Roofing of Texas Co
110 N Interstate Hwy 35 ste 315 304, Round Rock, TX 78681, USA
Statewide Roofing of Texas Co Reviews
projectattention
★ 5★ 4★ 3★ 2★ 1The roofing team did a good job but this place has pushy sales and terrible customer service. Our furnace went out after we got our new roof and when the HVAC team told us that it was due to the vent cap on the roof needing adjusting due to recent roof work, I was told they were "wrong" and categorically, rudely dismissed. I will not be using (again) or recommending this company.
Sep 25, 2024 · Amy JasekI recently had my roof reshingled by Brandon O'Brien at Statewide Roofing of Texas, and the experience has been extremely frustrating. Despite assurances that the tie-in between our main roof and porch would not be an issue, it now leaks onto our decking beneath. While the leak is technically outside of the main house, it is most certainly at risk of future rot. Mr. O'Brien claims this area wasn't covered by their work, even though it clearly ties into the main roof they reshingled. His claim was that the leak is occurring on the porch roof beyond the chimney line. Needless to say, I had to wait for a good rain to remember how irritating it is to deal with irresponsible business owners. I also wanted to give Mr. O'Brien the opportunity to handle his business properly. He didn't.Ultimately, we were contracted with a 10-year warranty, but when we called him, we simply got a, "Sorry, this particular leak won't qualify...". I asked him to at least do us the courtesy of stopping by to show us where the leak was coming from just to ensure that it wasn't springing from a place that he would have been responsible for. Most egregiously, he simply sent a picture of a chimney that wasn't even ours, confusing us with another client. This lack of attention to detail is concerning enough, but we pressed on and asked him to come by to see us about the matter. He gave us a day and time, and then he no-showed, claiming that he was sick (we'll get to that part in a second). He did send a crew by to take a look, but of course, the day was completely sunny and dry. They ran a hose over the area and it took it about 10 minutes before any signs of a leak occurred. The crew, by the way, was awesome. No complaint at all about them, but we did not ever reach a final conclusion regarding the inception of the leak. We called Brandon one more time in the attempt to reschedule, but he simply replied, "I couldn't be there, I am sick." To further the absurdity of the experience, he accidentally butt-dialed at 9pm that night and the call went to voicemail. In the voicemail, we could hear sounds of casino games and party chat / laughter... We saved that one, of course (it would be funny if it were not actually true).To ensure further accuracy, I had another roofer inspect the issue. He confirmed that the leak is indeed coming from the tie-in at the main roof, not from the porch roof itself. This roofer offered to fix the issue, but said we should reach back out to Mr. O'Brien first. I notified Mr. O'Brien of these findings, but at this point, he has ignored all communication.Throughout the bumbling aftermath of this process, it felt as though Brandon's primary focus was on submitting insurance claims rather than ensuring quality workmanship. This approach suggests a prioritization of volume over customer satisfaction.While I often feel that leaving a scathing review is a complete waste of my time, this occasion nudged me in the opposite direction. In short, if I could leave a ZERO, I would... I strongly caution potential customers to thoroughly investigate before hiring Brandon O'Brien and Statewide Roofing of Texas.
Dec 04, 2024 · Matthew ThorntonImpressed by the efficiency of this roofing contractor! They were reliable, knowledgeable, and completed the project with minimal disruption. Our new roof is of the highest quality and enhances our home's appearance.
May 03, 2024 · Alfonso AbbottSuperb attention to detail: the way our roofing project was finished showed how committed the contractor was to providing high-quality work. really happy!
Feb 26, 2024 · David Leonard
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