Superior Home Specialists Photos










Superior Home Specialists Introduce
Navigating the world of home repairs and improvements can be a significant challenge, especially when it comes to critical components like your roof. For homeowners in the greater St. Albans, West Virginia, area, finding a reliable and professional roofing contractor is a top priority. In this article, we’ll take a closer look at Superior Home Specialists, a local business that has been serving the community for several years. We'll explore their services, their approach to customer service, and what makes them a local option for your home's exterior needs. This overview is designed to help local residents gain a better understanding of what they can expect from this contractor, drawing on public information and a transparent look at their customer interactions.
Superior Home Specialists is a contractor focused on exterior home services. Their physical address is located at 2829 MacCorkle Ave in St. Albans, WV 25177. This location places them within a bustling part of the Kanawha Valley, making them accessible to a wide range of residents in and around the St. Albans and Charleston areas. For many locals, the convenience of a nearby, centrally located business is a key factor when choosing a contractor. Being situated on a major thoroughfare like MacCorkle Avenue provides easy access for both their crews and for customers who may wish to visit their office or discuss projects in person. The company serves a large portion of the West Virginia region, providing essential services to homeowners in need of everything from minor repairs to major replacements.
When it comes to the services offered, Superior Home Specialists focuses on a core set of home exterior projects. While their name highlights their roofing expertise, they also provide other related services that are often necessary to maintain the integrity and appearance of a home. Their services are designed to address common issues that West Virginia homeowners face, from storm damage to general wear and tear over time.
Services Offered:
- Roofing: This is their primary service. They handle new roof installations, roof replacements, and repairs for various types of roofing materials. A new roof is a significant investment, and local homeowners often look for a contractor who can provide knowledgeable advice on materials, durability, and cost. Superior Home Specialists aims to be a go-to source for these important decisions.
- Gutter Installation and Repair: Gutters are a crucial component of any roofing system, directing water away from a home’s foundation. The company provides installation services for new gutters and addresses repairs for existing ones. Proper gutter function is essential for preventing water damage, and their service in this area is a key part of their offerings.
- Exterior Home Projects: In addition to roofing and gutters, the company may also handle other exterior projects, such as fascia and soffit work. These elements are directly connected to the roofing and gutter systems and are important for a home's structural integrity and aesthetic appeal.
In terms of their features and highlights, Superior Home Specialists has generated a considerable amount of public feedback. Some customers have praised their initial quoting process, noting that they provide helpful information and reasonable product options. A good quote process is a key feature for many homeowners, as it helps them feel confident in the contractor's expertise and the value of the proposed work. Their phone presence, particularly the lengthy message from the owner, is a notable feature of their brand. The company's goal appears to be to handle a high volume of projects, and this is reflected in their business model. They aim to be a comprehensive solution for a range of exterior home needs.
Highlights and Features:
- Comprehensive Quoting: Customers have noted that the company provides thorough and detailed quotes, offering good product options and useful information to help with decision-making. This initial consultation is often a highlight for potential clients.
- Focus on Multiple Services: By offering roofing, gutters, and related exterior services, Superior Home Specialists presents itself as a one-stop-shop for many home exterior needs. This can be convenient for homeowners who want to deal with a single contractor for a multi-faceted project.
- Warranty Claims: The company offers warranties on its work. However, some customer feedback has highlighted significant challenges with getting warranty repairs scheduled and completed in a timely manner. The process for follow-up and repair after the initial job is a critical point of customer interaction and a key feature of any professional service.
- Project Management: The company uses project managers to coordinate jobs. This structure is intended to streamline communication and logistics, although some customer accounts suggest that internal communication breakdowns can occur, leading to scheduling errors and delays.
For those who need to get in touch with Superior Home Specialists, here is the public contact information.
Address: 2829 MacCorkle Ave, St Albans, WV 25177, USA
Phone: (304) 729-6603
Mobile Phone: +1 304-729-6603
This contact information is vital for homeowners who are looking to get a quote, schedule a service, or follow up on an existing project. The business location is easily identifiable on a main road, and the provided phone numbers serve as the primary point of contact for all inquiries.
In conclusion, Superior Home Specialists is a local West Virginia company that provides a range of roofing and exterior home services to residents in and around the St. Albans area. The company has a physical presence in a convenient location and offers services that are essential for maintaining a home's value and structural integrity. For local residents, choosing a contractor is a deeply personal and important decision. Publicly available information, including customer reviews, provides a complete picture of the company's strengths and weaknesses. While some customers have found the initial quoting and services to be positive, others have reported issues with scheduling, communication, and warranty work. These details are important for any homeowner to consider when selecting a contractor. The key to a successful partnership with any business is understanding their operational style and their commitment to long-term customer care. For locals, Superior Home Specialists offers a potential solution for their roofing and exterior needs, and it is up to each homeowner to weigh all available information to determine if they are the right fit for their specific project.
Superior Home Specialists Roof shingle
Roofing Contractor
- Gutter installation
- Gutter repairs
- Roof installation
Superior Home Specialists installs new metal and shingle roofing. We offer multiple colors and options to fit your home's aesthetic.
- Arbitration Service
- Color House
- Commercial Gutter
- Composite Deck
- Gutter Protection
- Gutter Protection System
- Gutter Solutions
- Gutter System
- Gutters & Gutter Guards
- Gutters And Siding
- Home Gutters
- Leaf-Free Gutter System
- Metal Roofing
- New Gutters
- Paved Driveway
- Pressure Wash
- Protection System Installed
- Remodeling Solutions
- Residential And Commercial
- Residential And Commercial Gutter
- Roofing Financing
- Seamless Gutters
- Shingle Roofing
- Vinyl Siding
Siding Contractor
- Install Siding
Superior Home Specialists Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Superior Home Specialists Location
Superior Home Specialists
2829 MacCorkle Ave, St Albans, WV 25177, USA
Superior Home Specialists Reviews
guttersproductcrewquestionsmetal roofphone callqualitymessagewarrantyestimate
★ 5★ 4★ 3★ 2★ 1I had gutters installed in spring of 2024, and in January of 2025 within the 1 year warranty the gutters became detached. I called Nick and left him a message on Jan 13th when this happened. I have called numerous times since then and have been told they will get to it in two weeks. 6 months later as of July 19th of 2025 the gutters have fallen off more, the fascia behind the gutters have also fallen off, and the wood behind the fascia is damaged now. No repairs or even a check on the site has occurred. I have attached photos of the day the gutters fell in January, there is snow on the ground from that day still and what they look like at the time of writing this review on July 19th 2025.Please note that the lower gutters over the porch are coming detached now and are twisting and will be falling soon too.Be aware of the work needs a warranty fix, they will never get around to it.
Jul 19, 2025 · Steven BostonI was genuinely disappointed with my experience with this company. The glowing reviews initially gave me confidence, but the actual experience revealed a disorganized operation that doesn’t reflect the same reliability others have described.I contacted the company in early 2025 for two projects: a quote for a new roof on our new home, and a gutter repair on the home we were preparing to sell. The roofing quote was reasonable, with helpful information and good product options, which gave me hope about working with them. However, the gutter repair was where things started to go downhill.A few snowstorms caused damage to the gutter on the house we were selling, and I reached back out to have it repaired—hoping this smaller job would help build rapport ahead of the roof replacement. The initial issue was a loose 3-foot section of gutter, likely separated from the fascia. They scheduled the repair for over a month out—not ideal, but manageable. On the day of the repair, they canceled due to weather. While weather can be a factor, it was mild and only for part of the day, so the full l-day cancellation felt unnecessary.They pushed the appointment to the following week. When that day came, I got a text from the project manager asking if the scheduling manager had contacted me—which they hadn’t. In fact, I’d never heard from the scheduling manager at all. The project manager then told me the crew was mistakenly sent to the wrong location due to an internal scheduling error by the crew lead. I was told this had happened before and that the crew lead was “unpredictable.” They delayed the job another week.Unfortunately, during this delay, the remaining support for the damaged fascia gave out. The fascia board was nearly torn off the house, the soffit was hanging loosely, the gutter was dumping water into the flowerbed, and sharp metal was dangling over our front door—creating both an eyesore and a serious safety hazard. Some soffit pieces even damaged a nearby holly bush.When I updated the project manager, they deflected blame, suggesting the failure was inevitable due to poor installation by a previous owner. They also increased the invoice. After some tense back-and-forth, they offered a 10% discount but took little real accountability.Eventually, the scheduling manager/owner called to confirm the crew was finally coming out—this was the first time I’d heard from them directly. When I raised concerns about the delays and damage, they seemed unaware and indifferent, quickly ending the call.The repair was finally completed, including the installation of a snow rail. Unfortunately, the result was underwhelming: some edges were still bent, and the snow rail looked hastily installed. The old soffit was used in several spots and showed the prior damage.After I paid the invoice, I never heard from the company again. No follow-up, no confirmation of completed work, and no mention of the much larger roofing job we had previously discussed. It felt like they had more business than they could handle—and didn’t care about losing ours.Overall, I have very little confidence in the company’s leadership. There’s a clear lack of internal communication and accountability, and they don’t prioritize customers who are affected by their own mismanagement. Even from the start, the lengthy, braggadocious phone message from the owner felt off-putting—and unfortunately, it turned out to be indicative of the service that followed. I give them two stars merely for the fact that the repair was completed and a snow rail was installed.
Apr 18, 2025 · Ryan PullinFrom Ally coming out to do the measurements, to the install process, everything went very smoothly. I love the results and would highly recommend Superior Home Specialists.
Jul 15, 2025 · Dixie BurnerPaul was very easy to deal with. He was very informative and kept me informed of any issues. The crew that did the roof worked a 16 hour day, and it looks great. The gutters also went up very quickly and also look great. I would highly recommend Superior Home Specialists for your roofing and gutter installation.
May 28, 2025 · Joseph Armstrong, Jr.Excellent customer service and the workers were great!!! I love my new metal roof and gutters. I’ll definitely be calling for their services again. They were prompt in calling me back when I left a message requesting a quote. I called 6 places and I’m so thankful Superior Home Specialist called me back. I’m 100% pleased with the services provided and the cost was affordable.
Jun 17, 2025 · Jennifer Clemons
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