SWS Roofing New Lenox

Introduction / Overview

For homeowners and property managers throughout New Lenox, Illinois, and the greater Chicago suburban area, having a strong, reliable roof and well-maintained exterior is paramount. The region's climate, known for its severe storms with strong winds and hail, demands a contractor who is not only knowledgeable but also responsive to emergency needs. SWS Roofing New Lenox has positioned itself as a provider of a variety of exterior remodeling services, including roofing, siding, and gutter work. The company's focus is on helping clients restore their properties after weather-related damage, often involving insurance claims. They present themselves as a team that is dedicated to providing professional and high-quality services, aiming to make the restoration process as manageable as possible for their customers. With a history of serving the community, SWS Roofing New Lenox highlights its experience in handling a wide range of materials and projects, from asphalt shingles to metal roofing. They also emphasize their commitment to customer care and their ability to work with insurance carriers to help expedite the recovery process for a damaged property. The company's goal is to turn a stressful situation, such as storm damage, into an opportunity for a custom remodeling project, ultimately enhancing a home's value and aesthetics. They aim to be a comprehensive resource for all exterior remodeling needs, providing solutions that are not only functional but also visually appealing.

Location and Accessibility

SWS Roofing New Lenox is situated at 1024 S Cedar Rd in New Lenox, IL 60451, USA. This location is centrally positioned to serve the New Lenox community and the surrounding areas in Will County and the southwest Chicago suburbs. New Lenox is well-connected by major roads and highways, which allows SWS Roofing to efficiently reach clients in neighboring towns such as Frankfort, Mokena, and Orland Park. Being a local business, the company is familiar with the specific challenges and requirements of the Illinois climate and local building codes. This local knowledge is crucial for providing effective and compliant solutions for roofing and exterior work. Their presence in New Lenox makes them a convenient and accessible option for residents seeking a contractor who understands the community's needs. The ease of access to their location and their ability to serve a wide radius ensures that they can provide timely service, which is especially important in the aftermath of a storm when quick assessments and temporary repairs are often necessary. Their deep roots in the community are a key part of their business identity, positioning them as a neighbor that is ready to help with exterior home improvement projects.

Services Offered

SWS Roofing New Lenox offers a comprehensive range of exterior remodeling and restoration services. Their team is equipped to handle various projects, from repairing storm-damaged roofs to a full-scale siding replacement. The company's service offerings are designed to provide a complete solution for homeowners, ensuring that all aspects of a property's exterior are protected and maintained. They specialize in working with a wide array of materials, and their certifications with various manufacturers, such as IKO, CertainTeed, and GAF, indicate their familiarity with industry standards and products. A significant part of their business is focused on insurance restoration, where they assist clients with the claims process. They understand that dealing with insurance companies can be complex, and they offer support to help homeowners navigate this process. By offering a diverse set of services, SWS Roofing New Lenox aims to be a single point of contact for clients, simplifying the process of exterior home improvement and repair. This versatility allows them to address multiple issues on a property, from the roof down to the siding and gutters, providing a more cohesive and efficient project experience. The company’s focus on using quality materials and adhering to manufacturer specifications is intended to maximize the longevity and warranties of their work.

• Residential Roofing: Services include expert installation, repair, and maintenance of various residential roofing systems.
• Commercial Roofing: Specialized services for businesses, ensuring minimal disruption to operations.
• Siding Services: Installation and repair of different types of siding, including James Hardie products.
• Gutter Services: Installation and maintenance of gutter systems to protect a home's foundation from water damage.
• Storm Damage Restoration: Expert assistance with repairs caused by wind and hail, including working with insurance carriers.
• Window Replacement: Installation of new windows to improve a home’s energy efficiency and curb appeal.

Features / Highlights

SWS Roofing New Lenox presents several features and highlights that are intended to appeal to potential customers. A key highlight is their specialization in insurance restoration. The company explicitly offers to provide assistance in navigating insurance claims, which can be a significant benefit for homeowners dealing with storm damage. They state that they will work "harmoniously with insurance carriers to expedite property recovery" and can provide written estimates within a short timeframe. They also highlight their use of premium materials and certifications with major manufacturers, which are often selling points for quality-conscious consumers. For example, they offer a "five-star Sure Start warranty" with CertainTeed products, which provides a long-term, non-prorated warranty. The company also emphasizes its commitment to being a family-owned business with more than twenty years of collective experience in the restoration and exterior remodeling business. They are also a member of the Chicago Roofing Contractors Association. Additionally, SWS Roofing New Lenox mentions its community engagement, stating they support local law enforcement, animal shelters, and veterans' charities, which can be a point of pride for a local business. While these are the stated features, the company has received mixed reviews from customers. One review mentions an appointment with an insurance adjuster was missed without a follow-up call, which suggests a potential gap in their communication or scheduling process. Another review raises serious concerns about their business practices, including the use of outsourced, "cheapest crew of guys" and issues with providing insurance and licensing information, which could lead to a "costly mistake." These reviews are important for a potential client to consider when evaluating the company's reliability and integrity. It is important to note that the company has an A+ rating with the Better Business Bureau, but also has had customer complaints on file with the BBB, some of which were left unresolved.

• Insurance Restoration Expertise: Offers assistance with insurance claims for storm damage, including providing estimates and working with carriers.
• Manufacturer Certifications: Holds certifications from major brands like IKO, CertainTeed, and GAF, allowing them to offer enhanced warranties.
• Community Involvement: Claims to support local law enforcement, animal shelters, and veterans' charities.
• Family-Owned and Operated: Positions itself as a company with deep ties to the community and a long history of experience.
• Wide Range of Services: Provides a one-stop-shop for roofing, siding, gutters, and other exterior remodeling needs.
• Commitment to Quality Materials: Aims to use reputable materials to ensure durability and aesthetic appeal.

Contact Information

For those in the New Lenox, Illinois, area who are considering exterior home improvements or repairs, SWS Roofing New Lenox can be reached at the contact information provided below. Their team is available for consultations and to provide written estimates. They encourage potential clients to reach out for a free inspection to assess the condition of their roof or siding, particularly after a storm. Making direct contact is the best way to get a personalized quote and to have your questions answered by their staff. While the company highlights its responsiveness, it's important to be thorough in your due diligence before engaging their services, as with any contractor. Verifying licensing and insurance information is a recommended step to ensure peace of mind. You can reach out to them via phone to discuss your project and to schedule a time for an in-person assessment.

• Address: 1024 S Cedar Rd, New Lenox, IL 60451, USA
• Phone: (708) 667-6217
• Mobile Phone: +1 708-667-6217

Conclusion: Why this place is suitable for locals

For residents of New Lenox, Illinois, and the surrounding Chicago suburbs, SWS Roofing New Lenox presents itself as a suitable option for exterior remodeling and roofing needs due to its local presence and specialization in storm damage restoration. The company's focus on guiding clients through the insurance claims process is a valuable service that can alleviate a great deal of stress for homeowners. Their certifications with major manufacturers and their ability to offer enhanced warranties on certain products are also significant selling points for a customer seeking quality and long-term protection. As a local, family-owned business, they market themselves as being invested in the community and its well-being. However, it's essential for locals to exercise caution and conduct thorough research. As with any service provider, a client's experience can vary. While the company has positive aspects and offers a wide array of services, the reviews provided also raise important considerations about communication, reliability, and business practices. For a local resident considering SWS Roofing New Lenox, the key is to be proactive and informed. By getting a clear, upfront understanding of their process, verifying all credentials, and ensuring direct employment of the crew working on the property, a customer can make a more informed decision. The company's suitability for locals ultimately depends on a client's individual priorities and their willingness to perform due diligence to ensure a positive and secure experience. They are a potential option for those in need of storm damage repair and insurance claim assistance, provided a thorough vetting process is undertaken.

SWS Roofing New Lenox

1024 S Cedar Rd, New Lenox, IL 60451, USA