The Captain Photos










The Captain Introduce
For homeowners and property managers in Solon and across the greater Northeast Ohio region, the integrity of a building's exterior is the first line of defense against the area’s often challenging weather. From the freezing temperatures and heavy snow of winter to the severe thunderstorms of summer, a reliable roof, well-maintained gutters, and properly installed siding are non-negotiable. Finding a contractor who not only understands these challenges but also delivers on a promise of quality and professionalism is paramount. This is where a company like The Captain, with its stellar reputation for exceptional work and outstanding customer service, truly stands out as a leading choice for locals.
The Captain has built its business on a foundation of meticulous craftsmanship and unwavering dedication to customer satisfaction. As a recent customer review beautifully illustrates, the entire experience, from the initial contact to the final completion of a major roof replacement, was "outstanding." This glowing feedback is a testament to the company's commitment to excellence in every aspect of their work. The crew's workmanship is described as "meticulous and efficient," with a keen eye for detail evident in the quality of the installation. This is not a company that cuts corners; they are focused on delivering a high-quality, long-lasting product that provides peace of mind for years to come.
One of the most impressive aspects of The Captain's service, as highlighted by a customer, is their proactive and respectful approach to a job site. The company goes above and beyond to protect a client's property, including "thorough tarping of the house perimeter" to prevent any debris or nails from damaging landscaping. This level of professionalism and consideration for the homeowner's property and safety is a clear indicator of a company that truly cares about its clients. It's these small but significant details that set them apart from the competition.
The role of the project manager, a person named Wyatt, also receives special recognition, showcasing The Captain's commitment to personalized service. Wyatt's proactive approach in addressing a pre-existing leak before starting the main project and his constant open communication throughout the process were invaluable to the customer. This demonstrates a company culture where dedicated employees are empowered to act in the best interest of the client, ensuring they feel informed and comfortable every step of the way. This kind of hands-on management and communication is a major reason why clients feel so confident in recommending The Captain to others.
The company’s versatility is another key selling point. While their roofing services are highly praised, they also have a proven track record with other exterior projects. Another customer review mentioned using them for a shutter installation, describing the work as "excellent" and the service as professional and respectful of the property. This customer also noted a positive history with their gutter cleaning service, which was consistently delivered at a "fair price." This ability to provide a range of quality exterior services makes them a one-stop-shop for many homeowners, further simplifying the process of home maintenance and improvement.
The Captain is located at 34194 Aurora Rd Ste 129, Solon, OH 44139, USA. This address in Solon places them at a strategic point to serve a large portion of the Northeast Ohio market. Solon is a well-regarded city in Cuyahoga County, providing the company with excellent access to major roadways, which facilitates quick and efficient travel to job sites throughout the region. This accessibility is crucial for a business that handles emergency services and time-sensitive projects, ensuring they can respond promptly to clients in need.
Their physical presence in Solon offers more than just logistical benefits. It establishes The Captain as a local business, deeply connected to the communities they serve. For residents, knowing that a contractor is a permanent fixture in the area builds trust and confidence. It means they can visit the office to discuss their project, meet with a project manager, or review materials in person. This local touch is a valuable part of their business model, as it strengthens the personal relationships they build with their clients.
The company's service area extends throughout Northeast Ohio, allowing them to bring their high-quality work and professionalism to a wide range of communities, from Cleveland's suburbs to more rural areas. This broad reach, combined with their local expertise, makes them a versatile and reliable choice for a diverse clientele.
The Captain offers a comprehensive array of services focused on the exterior of a building, providing solutions that protect and enhance a property's value.
Roofing Services: Their expertise includes full roof replacements, new roof installations, and detailed repairs. They are praised for their meticulous workmanship and efficient crews.
Exterior Home Solutions: The company handles a variety of other exterior projects, including the installation of shutters and other exterior features. Their skilled team ensures professional and quality installation.
Gutter Cleaning and Maintenance: The Captain provides professional gutter cleaning services, which are crucial for preventing water damage and maintaining a roof's health. They are known for their great service at a fair price.
Proactive Project Management: As highlighted in a customer review, their project managers, like Wyatt, take a proactive approach to a project, addressing potential issues before they become major problems.
Free Consultations and Estimates: They provide free consultations to assess a client's needs and offer detailed, transparent estimates, helping homeowners make informed decisions.
Debris and Property Protection: The crew takes proactive measures to protect the client's property, including thorough tarping and meticulous clean-up after the job is done.
Several key features and highlights distinguish The Captain as a premier roofing and exterior services contractor in Northeast Ohio.
Exceptional Workmanship: The crew is consistently praised for their meticulous, high-quality, and efficient work, which results in an outstanding final product.
Outstanding Customer Service: The company's commitment to clear communication, proactive project management, and a professional, respectful approach is frequently highlighted as a reason for their success.
Proactive Property Protection: Their unique practice of thoroughly protecting a client's property with tarping and ensuring a clean job site demonstrates a high level of professionalism and care.
Versatile Expertise: The Captain's ability to handle a range of services from roofing and gutter cleaning to exterior installations makes them a convenient, one-stop solution for homeowners.
Fair and Transparent Pricing: Customers mention receiving great service at a "fair price," which builds trust and makes them a highly recommendable choice.
Strong Local Recommendation: The company's reputation is so strong that customers wholeheartedly recommend them to others, a powerful testament to their consistent quality and reliability.
To get in touch with The Captain for a consultation or to discuss your roofing and exterior needs, you can use the following contact information:
Address: 34194 Aurora Rd Ste 129, Solon, OH 44139, USA
Phone: (216) 816-2000
For residents of Solon and the wider Northeast Ohio area, The Captain is an exceptionally suitable choice for any roofing or exterior home improvement project. The glowing, detailed reviews from real customers provide a clear and compelling case for their reliability and quality. What makes them so suitable for locals is their combination of top-tier craftsmanship with a deeply human and professional approach. The proactive project management, as exemplified by Wyatt, ensures that homeowners feel informed and supported throughout the entire process, which is a major concern when undertaking a large-scale project like a roof replacement. Their commitment to protecting the client's property and their meticulous clean-up practices show a level of respect that is truly commendable.
Furthermore, The Captain's versatility, offering services from roofing to gutter cleaning and shutter installation, makes them a convenient and trustworthy partner for all exterior maintenance needs. This versatility, combined with their fair pricing and consistently great service, means that locals are getting a fantastic value. By choosing The Captain, residents are not just hiring a contractor; they are partnering with a reliable, professional, and customer-focused team that is dedicated to providing an outstanding experience and a final product that will last for years to come.
The Captain House
Siding Contractor
- Gutter cleaning
General Contractor
- Roof installation
- Roof repair
Roofing Contractor
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- Aluminum Gutter Guard
- Commercial Building
- Commercial Roofing
- Deck Installation
- Decking And Fencing
- Door Repair
- Doors Installation
- Emergency Response
- Entry Doors
- Free Estimate
- Gutter & Gutter Guard
- Gutter Cleaning
- Gutter Guard Installation
- Gutter Maintenance
- Gutter Systems
- Hail Damage
- Heating Cables
- Home Exterior Services
- Ice Prevention
- Installation And Repair
- Insurance Claims Process
- Minor Repairs
- New Gutters
- New Siding
- Patio Doors
- Personalized Solutions
- Regular Maintenance Services
- Repair And Maintenance
- Repair Or Replace Your Roofing
- Residential Gutter
- Residential Roofing Installation
- Roof Leaks
- Roof Maintenance
- Roofing And Gutters
- Roofing Near Me
- Roofing Siding Gutters
- Seamless Aluminum Gutters
- Siding Replacement
- Solar Panel Cleaning Services
- Storm Damage Insurance Claims Assistance
- Storm Damage Repairs
- Vinyl Siding Installation Services
- Vinyl Siding Repair
- Water Damage
- Wind And Storm Damage
- Window Cleaning
- Window Installation Services
- Window Maintenance
- Window Repair Services
- Window Replacement
- Wood Siding Installation
The Captain Details
Service options
- Online estimates
Accessibility
- Wheelchair accessible parking lot
The Captain Location
The Captain Reviews
projectcleaningwindowhomequestionssidingcrewgutter guardspropertyquality
★ 5★ 4★ 3★ 2★ 1I am writing to express my sincere gratitude for the exceptional work performed by The Captain's team on the recent replacement of my roof. From start to finish, the entire experience was outstanding, exceeding my expectations in every way.The crew's workmanship was meticulous and efficient. Their commitment to detail was evident in the quality of their installation. I was particularly impressed with their proactive measures to protect my property. The thorough tarping of the house perimeter effectively prevented any nails or debris from damaging my landscaping or causing safety hazards. This demonstrated a level of professionalism and consideration that I greatly appreciated.Wyatt, the project manager, deserves special recognition for his outstanding service. His proactive approach in addressing a pre-existing leak before commencing the main project was invaluable and greatly alleviated my concerns. His willingness to assist my family and I speaks volumes about his dedication to customer satisfaction. He maintained open communication throughout the process, ensuring I was informed and comfortable every step of the way.I wholeheartedly recommend The Captain to anyone seeking reliable, professional, and high-quality roofing services. Your team's dedication to excellence is truly commendable, and I would not hesitate to utilize your services again in the future. Thank you again for a job well done.SK
Jul 14, 2025 · Miss KellyI reached out to The Captain for help with an exterior issue, and Wyatt quickly responded and scheduled the project. Tim arrived on time and did an excellent job installing second-story shutters. He was professional, respectful of the property, and went above and beyond to ensure a quality installation.I’ve also used The Captain for gutter cleaning in the past, and they have consistently delivered great service at a fair price. I highly recommend them to anyone in need of exterior maintenance.
Apr 04, 2025 · Don VanaThe Captain has been my one stop shop for a few projects.The first project I called them for was for gutter guard installation. They gave me a fair quote with a couple of options, and were able to install them quickly without trying to upsell, or make additional repairs.The second project was a backyard deck that spans the whole back side of my house. Again, they were able to provide a quote that was competitive, and throughout the build were highly communicative, and willing to make adjustments along the way.Finally, they were able to replace a dining room window with a 6' sliding door, along with replacing a sliding door in another location. The attention to detail with ensuring the doors were set correctly did not go unnoticed.I would highly recommend The Captain for any gutter, deck, or window needs.
Sep 21, 2023 · Christopher DierkensWe were referred to The Captain while searching for Andersen doors. Nick visited our home, presented us with comparable options, and ultimately helped us select a different brand that better suited our needs. The pricing was reasonable, and the company’s outstanding reputation gave us confidence in our decision.Initially, we had hoped to have the doors installed by the end of the year. However, due to a factory issue requiring a replacement part, the installation was delayed until after the new year. Throughout the process, the company’s owner, Ben, kept us well-informed of any updates, ensuring clear communication and transparency.When the doors were finally delivered, Steve and his assistant arrived and efficiently completed the installation of all three doors in just one day—despite the original estimate of two days. The results exceeded our expectations. The new doors have transformed our home, allowing in more natural light while providing a secure, airtight seal that eliminates drafts. The finishing touches were expertly handled, and we couldn’t be happier with the outcome.We highly recommend The Captain for their exceptional service, craftsmanship, and professionalism.
Mar 03, 2025 · MA GlasierThese guys are great. The biggest thing here is the quality of the work, everything they do is solid. I didn’t like the look of one of the windows and asked them to put in two more last minute. They did it in a day. Showed up on time every day when they said they would.Would highly recommend for anything windows, siding, gutters and roofing. They do the work as though it were their own house; can’t ask for better than that!
Nov 27, 2023 · Devin Jacob
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