Trela Roofing & Remodeling

For homeowners in Illinois, the integrity of your home's exterior is not just a matter of curb appeal; it's a necessity against the state's challenging weather. From harsh winters to humid summers, your roof and home’s structure take a beating year after year. When it comes to finding a contractor for roofing or remodeling, the choice can be daunting. You need a company that is not only skilled but also reliable and committed to standing behind their work. Trela Roofing & Remodeling, based in Evergreen Park, has served the local community, building a reputation for tackling complex projects and delivering on promises. This article aims to provide a detailed overview of the company, their services, and the experiences of local customers, offering insights into why they might be the right choice for your next home improvement project.

The experience of a homeowner is the truest measure of a company's quality, and the reviews for Trela Roofing & Remodeling offer a mix of perspectives. One customer, a tradesman himself, shared a remarkable story about a complex project on his 1931 Queen Anne Tudor style home. He had been disappointed by "larger, highly-advertised companies" that made "empty promises and poor work" on his home's unique turret and facade. However, he found that Trela Roofing & Remodeling, led by Ryan Trela, was the one company that "came through." He specifically praised the "old world craftsmanship" of technicians Bill and Rich, who showed up every day in cold weather to produce "some of the finest decorative and structural fabrication" he had seen in his 50 years in the trades. This testimonial speaks volumes about the company's ability to handle intricate, specialized work that other contractors shy away from, and highlights a dedication to a high level of craftsmanship and structural integrity that is invaluable for preserving historical homes in Illinois.

However, another review provides a contrasting and challenging perspective, which is important for any homeowner to consider. This customer hired Trela to replace the roof on their home and detached garage. A year later, they experienced issues with the plywood underlayment lifting and shingles buckling. The most significant point of concern in this review is the claim of being "completely ghosted by this company" after numerous attempts to contact them via email, text, and phone calls. The customer’s conclusion is a strong warning to other homeowners to "don’t give this one your business" because they "do not stand behind their work." These contrasting experiences show that while the company is capable of outstanding craftsmanship on specialized projects, there may be inconsistencies in follow-up service and communication on other jobs. For a local company, standing by your work is a critical part of maintaining trust and a positive reputation within the community, especially for large, costly projects like a new roof.

These reviews highlight a crucial point for Illinois locals: the importance of clear communication and a commitment to customer service both during and after a project's completion. A contractor's ability to deliver high-quality work is essential, but so is their willingness to address concerns if issues arise down the line. Trela Roofing & Remodeling’s long history and ability to tackle complex, historical projects are definite strengths, but the conflicting feedback on post-project support is a key consideration for anyone looking to hire them. This kind of transparency in public reviews can be helpful for homeowners to make an informed decision, especially when a project involves a significant investment in their home.

As a local business, Trela Roofing & Remodeling's location and accessibility are key to its operations. The company is based at 3148 W 92nd St, Evergreen Park, IL 60805, USA. This location places them within the greater Chicagoland area, allowing them to serve a wide range of communities, from Evergreen Park itself to surrounding towns like Homewood, where one of their satisfied customers resides. Being centrally located in this region is a significant advantage, as it enables them to respond to customer inquiries and service calls efficiently. For homeowners, this means working with a company that is familiar with the local area and can be on-site in a timely manner, which is especially important during a roofing emergency.

The presence of a local business like Trela Roofing & Remodeling in Evergreen Park signifies a commitment to the community. They are not a transient, out-of-town contractor, but a part of the local economy and neighborhood fabric. This local connection can provide a greater sense of confidence for customers who prefer to hire businesses with a physical presence and a history in the area. Their phone number, (708) 422-7204, is also a local number, which makes them easily recognizable and accessible for residents in the 708 area code. This accessibility and local focus are crucial for building the kind of long-term trust that is essential for a home service business. It’s this dedication to being a community partner that makes them a suitable, though complex, choice for Illinois residents.

Trela Roofing & Remodeling offers a range of services that go beyond standard roofing, leveraging their "old world craftsmanship" to handle a variety of home improvement needs. Based on the provided information, their key services appear to include:

• Roofing: As their name implies, roofing is a core part of their business. They have experience with both standard roof replacements and complex roofing projects, as highlighted by the work on the 1931 Queen Anne Tudor home.
• Custom Fabrication and Structural Work: The review from the tradesman specifically praises their ability to create "some of the finest decorative and structural fabrication" for the home's facade beams. This indicates a high level of skill in custom, detail-oriented work.
• Remodeling: The company's name also includes "Remodeling," suggesting they offer a variety of other home improvement services. While not detailed in the reviews, this indicates a versatility that can be beneficial for homeowners looking for a single contractor to handle multiple aspects of a project.
• Historical Home Preservation: The successful project on the Queen Anne Tudor home demonstrates their expertise in working with older, unique homes, which often require a specialized skill set and respect for historical architectural styles.

The provided reviews highlight several key features that can be considered both strengths and potential areas of concern for Trela Roofing & Remodeling. These are the aspects that homeowners should weigh when making a decision:

• Exceptional Craftsmanship: One review praises the "old world craftsmanship" of the team, specifically mentioning the high quality of their decorative and structural fabrication. This is a significant highlight for homeowners with complex or historical properties.
• Ability to Handle Complex Jobs: The company successfully took on a job that other "larger, highly-advertised companies" had failed to deliver on, demonstrating their skill and willingness to tackle challenging projects.
• Professional and Dedicated Workers: The crew members, Bill and Rich, were praised for their dedication, showing up every day even in cold weather and producing high-quality work.
• Customer Communication and Follow-Up: This is a point of conflicting feedback. The first review highlights a successful project with a satisfied outcome, while the second review alleges a complete lack of communication and follow-up after an issue arose a year later. This is a critical factor for homeowners to consider.
• Reputation for Quality (in specific cases): The praise from a tradesman with 50 years of experience gives their work a strong endorsement, suggesting that when the job is right, the quality is exceptional.

For those interested in Trela Roofing & Remodeling for their next project, here is their contact information:

Address: 3148 W 92nd St, Evergreen Park, IL 60805, USA

Phone: (708) 422-7204

For locals in Illinois, Trela Roofing & Remodeling presents a complex but potentially rewarding choice for home improvement projects. On one hand, their demonstrated ability to perform high-level, intricate work with a quality that even a seasoned tradesman can admire makes them an excellent option for those with historical or unique homes. They have the expertise to tackle challenges that other companies may not be equipped to handle. On the other hand, a customer review detailing a lack of communication and support for a post-project issue is a significant point of concern. For any homeowner, knowing that a company will stand behind its work and be responsive to problems is just as important as the quality of the initial installation. Therefore, Trela Roofing & Remodeling is a suitable choice for those who value specialized craftsmanship and are looking for a contractor to handle a complex or custom job. However, it is essential for prospective customers to be mindful of the importance of clear communication and to establish expectations for follow-up and warranty work from the outset. This balanced perspective allows local residents to make an informed decision based on the company's strengths and the potential for challenges, ultimately helping them to preserve and enhance their Illinois homes with a contractor that fits their specific needs.

Trela Roofing & Remodeling

3148 W 92nd St, Evergreen Park, IL 60805, USA