TRUE ROOFING LLC

Your home is a sanctuary, and its roof is the primary barrier that protects it from the elements. In South Carolina, where the weather can be a mix of intense sun, heavy rain, and occasional severe storms, a high-quality roof is not just a luxury—it's a necessity. When you need a trusted partner for your roofing needs, you want a company that is professional, reliable, and committed to doing the job right. TRUE ROOFING LLC, based in West Columbia, South Carolina, has established itself as a dedicated roofing and exterior solutions company. They are known for providing excellent service, from roof installations to gutter work, with a strong focus on quality and customer satisfaction. Their commitment to the local community is evident in their hands-on approach and attention to detail, making them a suitable choice for homeowners in the West Columbia area and beyond.

The company prides itself on offering a professional and positive experience for their clients. A key aspect of their service is their punctuality and communication. Customers have consistently praised the company for being on time and professional. As one reviewer noted, after storm damage, the crew was on time, professional, and provided great service. The owner, Kurt Welch, is mentioned for his direct involvement, personally overseeing projects to ensure they are completed to the highest standards. This level of owner oversight is a significant advantage for homeowners, as it provides a direct point of contact and accountability, ensuring that the work is done right the first time. Another customer, who had a new patio added, unfortunately had a very different experience with professionalism and responsiveness, suggesting that a customer's experience can vary depending on the specific project. However, the company also has a history of delivering high-quality work, with one customer stating they were "very pleased with the company."

TRUE ROOFING LLC is also known for its expertise in a variety of exterior home improvement services, which makes them a versatile partner for homeowners. While their name highlights roofing, they also have a strong reputation for their gutter services. One customer, who had no gutters when they bought their house, called TRUE ROOFING LLC and was very pleased with the installation of "what seemed like miles of gutters, downspouts, rainwater diverters." The company developed a "master plan" to ensure the home's architectural elements would not sustain damage, which demonstrates a thoughtful and detailed approach to their work. This comprehensive perspective shows that they are not just focused on one part of the home but on the entire exterior, providing a cohesive and well-protected solution for their clients. The ability to handle multiple services is a major benefit for locals who prefer to work with a single, reliable contractor for all their home improvement needs.

The company's commitment to quality is also evident in their cleanup process. After a job, a clean and tidy site is a sign of a professional crew that respects the homeowner's property. Customers have noted that cleanup was "fast and thorough," which adds to the overall positive experience of a major home project. In one instance, a customer mentioned the crew even came back twice to follow up on the cleanup, once to ensure it was done properly and a second time for a foreman to do a final walk-on roof inspection. This level of follow-up and dedication to ensuring customer satisfaction is a testament to the company's integrity and commitment to excellence. For locals in the West Columbia area, this kind of meticulousness provides peace of mind that their home is in good hands and that the job will be completed to the highest standard, from start to finish.

TRUE ROOFING LLC has a history of assisting customers with the often-complex process of insurance claims. One satisfied client noted that the team "helped us with the insurance claim all of the way through the installation." This support is invaluable for homeowners dealing with storm damage, as it can be a stressful and confusing time. Having a contractor who is knowledgeable and willing to guide you through the process can make a world of difference. This service, combined with their commitment to delivering "top-notch work for a great price," makes them a very appealing choice for anyone in the South Carolina region. They are not just focused on the construction aspect but on the entire customer journey, providing a full-service experience that is both professional and supportive. Their dedication to making the process easier for their clients is a key reason for their strong reputation in the community.

TRUE ROOFING LLC is located at 1127 Essex Dr, West Columbia, SC 29170, USA. This central location in West Columbia provides them with a strategic base from which to serve the local community and the surrounding areas in South Carolina. Their accessibility ensures that they can respond quickly to calls for estimates and emergency repairs, which is particularly important for residents dealing with urgent roofing issues. As a local business, they have a deep understanding of the region's specific needs, from climate considerations to local building codes. This local knowledge allows them to provide solutions that are not only effective but also compliant with all regional regulations. Being based in West Columbia reinforces their role as a community partner, invested in the well-being and satisfaction of their neighbors.

TRUE ROOFING LLC offers a range of services designed to meet the exterior needs of residential and commercial properties. They are known for their expertise in roofing but also provide additional solutions that help to protect and enhance a home. Their team is equipped with the necessary skills and equipment to handle various projects, ensuring a high standard of quality and professionalism. The company's services are focused on delivering durable and long-lasting results that provide value to the homeowner.

• Roof Installation and Replacement: The company specializes in installing new roofs and replacing existing ones. They work with a variety of materials and are dedicated to providing a high-quality, durable roofing system that protects your home for years to come. One customer praised their "excellent roof install after storm damage."

• Roof Repair: TRUE ROOFING LLC provides expert repair services for a wide range of roofing issues, including damage from storms, leaks, and general wear and tear. Their focus is on accurately diagnosing the problem and providing a reliable fix to extend the life of your roof.

• Gutter Installation: In addition to roofing, they are highly-regarded for their gutter installation services. They can design and install new gutter systems that effectively divert water away from your home's foundation and siding, preventing costly water damage.

• Storm Damage Solutions: South Carolina is prone to storms, and the company has experience in dealing with storm-related damage. They assist with everything from initial inspections to helping clients navigate the insurance claims process, making a stressful situation much more manageable.

• Exterior Home Improvements: Beyond roofing and gutters, the company's broad expertise allows them to take on other exterior projects. This versatility provides a convenient, one-stop-shop for homeowners looking to improve their property's protection and appearance.

TRUE ROOFING LLC has built a strong reputation in the West Columbia community based on several key features that clients consistently highlight. These qualities reflect the company's dedication to professionalism, quality, and a customer-first approach. Their commitment to these principles is what makes them a trusted and reliable choice for locals. The company's highlights and features include:

• Professional and Timely Service: The crews are known for their professionalism, punctuality, and efficiency. They are committed to completing projects on time and with a high standard of quality, as noted by numerous satisfied customers.

• Exceptional Gutter Expertise: The company is praised for its meticulous and well-planned approach to gutter installation. They go beyond a simple installation, developing a plan to protect all aspects of the home from water damage.

• Owner Oversight: The owner, Kurt Welch, is directly involved in projects, providing a level of personal attention and accountability that is highly valued by clients. This hands-on approach ensures that work is done correctly and to the company’s standards.

• Assistance with Insurance Claims: TRUE ROOFING LLC provides invaluable support in handling insurance claims, guiding homeowners through the process and helping them get the coverage they need for storm damage and other issues.

• Thorough Cleanup: The company is committed to a fast and thorough cleanup, leaving the job site in excellent condition. This attention to detail and respect for the homeowner's property is a significant factor in their positive reviews.

Contact Information

Address: 1127 Essex Dr, West Columbia, SC 29170, USA

Phone: (803) 394-9433

For residents and business owners in West Columbia and the surrounding South Carolina region, TRUE ROOFING LLC is a highly suitable choice for a roofing and exterior solutions contractor. Their local presence in West Columbia allows for quick and responsive service, which is crucial for addressing urgent roofing needs. The company's reputation for professionalism, punctuality, and excellent customer service, particularly in its gutter installation and storm damage assistance, makes them a reliable partner for any home improvement project. While a review indicates a negative experience on a specific project, the numerous positive testimonials speak to the company's commitment to quality and customer satisfaction on other projects. The personal involvement of the owner, Kurt Welch, ensures that a high standard of work is maintained. By choosing TRUE ROOFING LLC, you are selecting a company that is not only skilled in its trade but also dedicated to providing a professional and supportive experience, making them a trustworthy choice for locals looking to protect and enhance their homes.

TRUE ROOFING LLC

1127 Essex Dr, West Columbia, SC 29170, USA