Zetroc Roofing Inc Photos










Zetroc Roofing Inc Introduce
For homeowners across Georgia, particularly those in the Palmetto area and within Fulton County, the roof is an indispensable component of any property. It provides crucial protection against Georgia's diverse weather conditions, from intense summer heat and heavy rainfall to occasional severe storms. Ensuring your roof is in optimal condition, whether through minor repairs or a complete replacement, is paramount for safeguarding your home and maintaining its value. When seeking a roofing contractor, homeowners often look for a balance of professionalism, honesty, and quality workmanship. Zetroc Roofing Inc, located in Palmetto, GA, is one such company that has served the community, aiming to provide roofing solutions for various needs.
Zetroc Roofing Inc operates with the intention of providing professional and honest roofing services. They understand that homeowners need reliable solutions for their roofing concerns, whether it's addressing a stubborn leak or undertaking a full roof replacement. The company aims to be a straightforward choice for clients seeking repairs or replacements. Over the years, they have sought to build relationships with clients based on fair pricing and a professional approach to minor repairs. They aim to complete projects effectively, ensuring that clients experience no immediate leaks or issues following their service.
Zetroc Roofing Inc is conveniently located at 8705 Gullatt Rd, Palmetto, GA 30268, USA. This accessible address positions them within the Palmetto community, making them a local option for residents in Palmetto, as well as those in the wider Fulton County and surrounding areas of Southwest Metro Atlanta. Being based in Palmetto allows Zetroc Roofing Inc to serve their immediate community efficiently, facilitating quicker responses for service calls and easier access for clients seeking consultations. This local presence can be a significant advantage for homeowners who prefer working with a contractor deeply rooted in their own area, offering the convenience of local service for their roofing needs.
Zetroc Roofing Inc offers a range of services designed to address various roofing needs for homeowners. Based on provided information, their services include:
- Roof Repair: Addressing issues such as leaks, flashing problems, and repairs to plumber's vents. They aim to provide effective solutions for these specific problems.
- Roof Replacement: Offering complete removal of existing roofing materials and installation of new roofs. This service is intended to provide a comprehensive overhaul of the roofing system.
- Flashing Repair: Specializing in repairs to flashing around chimneys and other roof penetrations to prevent water intrusion.
- Plumber's Vent Repair: Addressing issues related to the vents on the roof that are crucial for plumbing systems.
- General Roofing Services: Providing professional assistance for various other roofing concerns, implied by their long-standing presence and general scope of work.
Zetroc Roofing Inc, led by Mark Cortez, presents a mixed range of experiences for customers, offering both positive aspects and areas of concern, as reflected in customer feedback.
- Positive Experiences with Repairs and Initial Service: For minor repairs, including flashing and plumber's vents, customers have reported positive experiences. Mark and his team were perceived as "friendly, fair in pricing, and professional" for these smaller jobs, with one customer stating "no leaks or issues" after previous repairs. This suggests a capability in handling specific repair tasks effectively.
- Professional Demeanor (Initial Stages): Mark and his team have been noted for being professional and honest in initial interactions for certain projects.
- Concerns with Full Roof Replacement: A significant highlight, however, is a detailed negative experience concerning a full roof replacement. Key issues raised include:
- Incomplete Felt Material Removal: A claim that most of the felt material was not removed during a full roof replacement, despite the expectation that all shingles and felt would be replaced. The owner's justification that it "wasn't necessary" was seen as cutting corners by the customer, who felt they paid for a complete replacement.
- Damage to Property: Wires connected to security cameras were allegedly pulled away from the soffit, and a "blind" outlet cover was removed from the soffit, with claims that the crew did not touch them, despite visible evidence.
- Lack of Oversight and Follow-Up: The owner, Mark, reportedly left the site for hours during the work and did not attempt to inspect the claimed damages (wires, footage, loose shingle) when informed.
- Unaddressed Concerns: A specific loose shingle near the chimney flashing was not addressed in the response, despite being brought to attention.
- Perceived Breach of Trust: The customer, who had a long-standing positive relationship with Zetroc for minor repairs since 2006, felt a "mistake of trusting them for a total roof replacement" due to these issues, leading to a strong statement of distrust.
- Accessibility of Owner (Varies): While some positive experiences might imply owner accessibility, the negative review points to a lack of direct involvement in addressing critical post-service issues and assessing claims of damage.
For those in Palmetto and across Georgia looking to contact Zetroc Roofing Inc, their contact information is as follows:
Address: 8705 Gullatt Rd, Palmetto, GA 30268, USA
Phone: (770) 306-2976
Mobile Phone: +1 770-306-2976
These direct lines of communication allow you to inquire about their services, schedule an inspection, or discuss your specific roofing needs.
For locals residing in Georgia, particularly within Palmetto and the surrounding Fulton County, Zetroc Roofing Inc offers roofing services that should be considered with a balanced perspective, drawing on the varied customer experiences. On one hand, the company has a history of handling minor repairs, such as flashing and plumber's vents, with apparent professionalism and fair pricing, leading to no immediate issues or leaks for some long-term customers. This suggests that for smaller, targeted roofing repairs, they may be a suitable option. Their local presence in Palmetto also offers the benefit of accessibility and potentially quicker response times for immediate, localized needs.
However, the detailed negative review concerning a full roof replacement raises significant points for consideration. Issues such as alleged incomplete work (felt material not fully removed), property damage (security camera wires, outlet cover), and a perceived lack of direct inspection or resolution from the owner for these concerns indicate potential inconsistencies in quality control and customer service for larger, more complex projects. The feeling of breached trust, despite a long history of positive minor repairs, suggests that homeowners should exercise thorough due diligence, especially when considering a complete roof replacement. While they might be considered for small, specific repairs based on some past positive experiences, prospective clients for major projects would be well-advised to obtain detailed written agreements, clarify all aspects of the replacement process (e.g., full material removal), and potentially seek additional references for similar-scale jobs to ensure expectations are met. Ultimately, their suitability for locals depends heavily on the scope of work required and a careful evaluation of their operational practices for comprehensive projects.
Zetroc Roofing Inc Services
Roofing Contractor
- Roof inspection
- Roof installation
- Roof repair
- Commercial Properties
- Free Estimate
- Free Storm Damage Inspection
- New Construction Projects
- New Construction Roof
- Residential And Commercial
- Roof Repair
- Storm Damage Repair
- Total Replacement
- Water Damage
Zetroc Roofing Inc Location
Zetroc Roofing Inc Reviews
pricingteam
★ 5★ 4★ 3★ 2★ 1Mark and his team where professional and honest and did a great job on my roof i have had no leaks or issues would definitely use them again
Jan 31, 2025 · Steviep96I paid upfront, in full for roof replacement. After reviewing camera footage, I noticed most of the felt material was not removed. Before beginning, Mark explained the cost per sheet for any 'decking' [plywood] that may be needed. I let my guard down assuming ALL shingles and felt would be removed. That did not happen. Mark claimed it wasn't necessary to remove all the felt material. I paid for a roof replacement - not an opinion on whether or not to cut corners.Wires connected to my security cameras were pulled away from the soffit. Mark claimed his crew did not touch any wires.Mark showed up in the a.m. as promised then left for hours as his team worked. Mark did not attempt to look at the wires or any before and after footage.I sent Mark a picture of what appears to be a loose shingle near the flashing around my chimney. Mark commented the flashing looks normal but did not address the loose shingle in his response.A 'blind' outlet cover was removed from the soffit above my front door. No one seems to know anything about it but there is a clear difference in paint and weathering where the cover use to be.I have done business with Zetroc roofing since around 2006 for minor repairs including flashing and a plumbers vent. Mark and his team seemed friendly, fair in pricing and professional. I had no issues until I made the mistake of trusting them for a total roof replacement.Zetroc roofing owned by Mark Cortez [zetroc = cortez spelled backward] is not to be trusted.He will never get another penny as I have the camera wires, loose shingle and outlet cover fixed at my expense.A one star review is too generous. I have no other option.
Jul 06, 2024 · Wilean LadsonGreat experience. Mark was honest and upfront. He worked with me and my insurance company and made it seamless. His crew showed up and got it done. Excellent clean up as well. I had no flat tires from an old roofing nail. There were no additional costs at the end. His word is his bond. Best of all I have a great looking and functioning roof. I highly recommend Zetroc roofing.
Aug 13, 2015 · M. FoleyZetroc Roofing replaced hail damaged roofs on my house and my dad's house. Mark and Lisa and crew are great. Mark really knows his stuff and Lisa keeps everything moving. They did exactly what they said they would do. Roofs look great and left everything nice and clean. Highly recommended!
Jul 26, 2017 · Larry VWe had some recent leaking to our roof and contracted Zetroc to do the repairs. Mr Cortez and his employees got the job completed in a very efficient manner and with excellent professionalism and clean up. I would definitely recommend Zetroc's services. Very honest and fair pricing and even helped me work with my insurance company. Thanks for the great work!
Nov 30, 2015 · Lane Zeigler
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