Best Buy Roofing

The roof is a critical part of any home, providing essential protection against Pennsylvania's varied weather conditions, which can range from heavy snow and ice to summer thunderstorms. For residents of Philadelphia, maintaining a sturdy and reliable roof is paramount to protecting their property investment. When a roof needs repair or replacement, homeowners must find a contractor they can trust to deliver quality work and professional service. The decision-making process involves researching companies, understanding their offerings, and, importantly, considering the experiences of other local customers. This article aims to provide a factual overview of Best Buy Roofing, a company operating in Philadelphia, to help local users learn more about its services and public reputation, enabling them to make a well-informed choice for their roofing needs.

Best Buy Roofing is a company that provides roofing services to the Philadelphia community. A company with over 20 years of experience, it has been in the business of serving homeowners and commercial property owners. Their services are designed to address various roofing issues, from minor repairs to complete replacements. In a city like Philadelphia, which has a mix of historic rowhouses with flat or low-sloped roofs and newer residential buildings, a contractor's versatility and local knowledge are crucial. They also state that they offer emergency services, free estimates, and warranties, which are key factors for many homeowners when selecting a contractor. While the company's website mentions services for a range of roofing materials, from shingles to metal and slate, their ability to deliver on these services is a primary concern for potential customers, making customer feedback an important part of the decision-making process.

Best Buy Roofing is located at 4001 N Broad St, Philadelphia, PA 19140, USA. This address places the company in a central and easily accessible part of North Philadelphia. For residents throughout the city and surrounding suburbs, this location can be convenient for scheduling appointments and receiving services. A local presence is often a key factor for homeowners, as it suggests that a company is part of the community and readily available to respond to calls, particularly for time-sensitive issues like leaks or storm damage. The company's physical address and contact information provide a clear point of access for potential clients to inquire about services or schedule an estimate.

The location on North Broad Street is situated on a major city artery, which facilitates ease of travel for their crews, allowing them to service a broad geographic area. Being a local business means they are likely familiar with the specific building codes, regulations, and common types of construction in the Philadelphia area. This local expertise can be a significant advantage, as it helps ensure that all work is performed correctly and in compliance with local standards. Their presence in the community also suggests an investment in their local reputation, which is a vital component of a successful contracting business.

Based on publicly available information, Best Buy Roofing offers a variety of services to meet the diverse needs of its customers. These services cover a wide range of common residential and commercial roofing projects.

• Roof Repair: This includes fixing leaks, addressing storm damage, and other issues to prolong the life of a roof.
• New Roof Installation: They offer complete roof replacements for both residential and commercial properties.
• Emergency Services: The company states that it provides emergency services to help homeowners with urgent roofing problems.
• Specialty Roofing: Public information suggests they handle various roofing types, including flat roofs, rubber roofs, and shingles. They also claim to offer hot asphalt roofing, which is often used for flat or low-slope applications.
• Masonry Work and Roof Cleaning: The company also appears to offer related services, such as masonry work and roof cleaning, which can be part of a comprehensive exterior maintenance plan.

While a company's stated services are an important consideration, an equally vital aspect is its public reputation and customer feedback. The provided reviews for Best Buy Roofing raise significant concerns that potential customers should carefully consider.

• Lack of Communication: One review notes, "I've been calling and leaving messages for weeks. No response." Another mentions, "They schedule days to come out, but its a no show, no call, no anything." This highlights a pattern of poor communication, which is a major red flag for any home service provider.
• Failure to Complete Work: A customer notes that the company was paid half upfront but "haven't been back out to finish" the job, leaving the roof unfinished for three weeks.
• Issues with Warranty: One customer's experience points to a serious issue with the company's warranty. The customer claims to be "well within my 10-year warranty," yet has received no response for a roof that is still leaking, leading to a "large sum of money" being spent to hire new roofers.
• Unreliable Service: Both reviews highlight an unreliability in service. One customer was left waiting for weeks with a leaking roof, while another experienced no-shows and no communication after an initial day of work.

To contact Best Buy Roofing for more information, you can use the following contact details.

Address: 4001 N Broad St, Philadelphia, PA 19140, USA

Phone: (215) 288-1100

This information provides a way for individuals to reach out to the company. However, given the serious issues raised in the public feedback, it is strongly advised that any homeowner seeking roofing services from this company proceed with extreme caution, thoroughly investigate their options, and consider alternative contractors with better-documented service records.

For local residents in the Philadelphia, Pennsylvania region, the suitability of Best Buy Roofing is a matter of concern based on the provided customer feedback. While the company's local presence and stated services might seem appealing, the reviews highlight a pattern of poor communication, unreliability, and a failure to honor a warranty. These are fundamental aspects of a professional service that, if lacking, can lead to significant financial loss and stress for a homeowner. A local user in need of a roofing contractor needs a reliable partner who will complete the work they are paid for, communicate effectively, and stand by their promises and warranties. The experiences shared by these customers suggest that this company may not meet these critical standards. Therefore, it is essential for local residents to consider these factors and look for a contractor with a strong, positive track record to ensure their roofing project is a success.

Best Buy Roofing

4001 N Broad St, Philadelphia, PA 19140, USA