Cencon Roofing

For residents of Massachusetts, a sturdy and reliable roof is a fundamental necessity, particularly in a climate known for its heavy snows, persistent rain, and dramatic temperature swings. When a roofing issue arises, whether it's a minor leak or a major repair, the search for a trustworthy and professional contractor is a top priority. In an industry where trust and quality are paramount, public information and customer feedback are invaluable resources for making an informed decision. This article will provide a comprehensive overview of Cencon Roofing, a company with a physical address in Roslindale, MA, by presenting the available factual data and highlighting a significant customer review to help local residents understand their options.

The provided information indicates that Cencon Roofing is based at 569 South St in Roslindale, a neighborhood within Boston. It is also important to note that public data may associate "Cencon" with "Central Contracting Co." These are details that a local homeowner would want to be aware of when conducting their research. A company's presence in a specific neighborhood like Roslindale suggests a familiarity with the local housing stock and the particular challenges that homes in the area face. This local knowledge is often a key selling point for contractors, as it implies a deep understanding of the region's climate and building standards.

However, a crucial part of any due diligence process is to investigate customer reviews. The provided information includes a detailed review from a customer who had a negative experience with a representative from the company named Jim Bryson and his assistant, Bobby Crosby. This review is highly critical and raises several significant concerns that any potential customer in Massachusetts should consider. The customer's experience began with a bad leak and an initial diagnosis that proved to be incorrect, leading to unnecessary work. The leak persisted, and a subsequent repair attempt involved ripping up a deck, which was then allegedly improperly repaired and guaranteed with an unfulfilled promise of a third coat.

The most troubling aspects of the review are the allegations of unresponsiveness and a lack of follow-through. The customer states that after multiple phone calls and emails, they were met with excuses and empty promises. The representative allegedly promised to fix the leak and replace a headhouse door but never returned. The assistant also reportedly failed to follow through on a promise to complete the deck staining, leading to a situation where the customer felt they were "a no show twice and is now unresponsive." This kind of behavior, if accurate, is a serious red flag for any contractor, as it speaks to a fundamental lack of professionalism and accountability.

Another review from the same public source provides a more general, yet still critical, assessment of the company's professionalism, responsiveness, and punctuality, rating them with a score of 1.0 out of 5 in these categories. While a rating of 4.0 out of 5 was given for quality and value in one specific instance, the overall tone and detailed account of the negative experience strongly suggest that consistency and reliability may be a significant issue. For a local homeowner, a contractor’s ability to stand behind their work and communicate effectively is as important as the initial quality of the repair.

For residents of Massachusetts, a roofing project is a significant investment, and the decision to hire a contractor should be made with as much information as possible. The provided reviews for Cencon Roofing highlight the importance of obtaining clear, written guarantees and ensuring a contractor has a consistent and verifiable track record of good communication and reliable service. The following sections will provide factual details about the company's location and contact information, as well as a summary of the services they claim to offer, and a conclusion based on the available data.

Cencon Roofing is located at 569 South St, Roslindale, MA 02131, USA. This address places the company within the Greater Boston area, providing a local base for serving communities in Roslindale and the surrounding neighborhoods. For a local homeowner, this proximity can be a potential advantage, as it suggests the company is familiar with the specific challenges and architectural styles of homes in the region.

A local presence often implies a quicker response time for consultations and emergency repairs, which can be critical when dealing with a leak or storm damage. However, the customer reviews suggest that while the company may be local, responsiveness has been a reported issue in some cases. The company's address is publicly available, allowing potential customers to verify their physical presence in the community.

Based on the available public data, Cencon Roofing, or Central Contracting Co., appears to offer a range of services related to roofing and home exteriors. These services, as mentioned in a public source, include:

• Roofing Contractors: General roofing services, including new installations and replacements.

• Roof Repairs: Addressing various issues such as leaks and damage. The provided review specifically mentions a leak repair and metal work on a headhouse.

• Metal Roofing: The company may have a specialization or experience with metal roofing systems.

• Siding and Siding Contractor Services: The provided review mentions a siding repair, and a public listing for Central Contracting Co. notes "siding" as a service, indicating a broader expertise in home exteriors.

Based on the provided information and public data, Cencon Roofing's purported features and highlights can be summarized as follows:

• Local Roots: The company has a physical address in Roslindale, MA, which suggests a local focus and familiarity with the Greater Boston market.

• Longevity: Public data indicates the company may have been established in 1993, suggesting a long history in the industry.

• Initial Responsiveness: One review notes an initial prompt response to a service call, which can be a point of consideration for homeowners with urgent needs.

• Versatility: The company appears to offer more than just roofing, with services that may include siding and metal work, providing a more comprehensive solution for home exteriors.

For potential customers who wish to contact Cencon Roofing, the following information is available:

Address: 569 South St, Roslindale, MA 02131, USA

Phone: (617) 212-2672

Based on the provided public data, including a highly critical customer review, it is not possible to recommend Cencon Roofing as a suitable choice for local homeowners in Massachusetts. While the company has a local address and a long history, the detailed customer feedback raises significant concerns about reliability, professionalism, and accountability. The issues reported, such as unfulfilled promises, unresponsive communication, and allegedly shoddy workmanship, are major red flags that any potential customer should consider very seriously.

For residents of Roslindale and the surrounding areas, a roofing project is a significant investment that requires a contractor who is not only skilled but also honest and dependable. The available information suggests a potential lack of consistency in these critical areas. It is crucial for locals to conduct thorough due diligence, seek multiple quotes, and prioritize contractors with a strong, consistently positive reputation. The information on Cencon Roofing serves as a powerful reminder of the importance of vetting a contractor and not solely relying on their business location or longevity.

Cencon Roofing

569 South St, Roslindale, MA 02131, USA