Davis Roofing

For residents and homeowners in Greenville, South Carolina, a secure and reliable roof is a top priority, especially given the region's diverse weather patterns. When it comes time for a new installation, a repair, or a complete replacement, finding a trustworthy contractor is essential. This article aims to provide a comprehensive and factual overview of Davis Roofing, a company that has been serving the Greenville area. We will detail their location and services, but we will also present a thorough analysis of customer feedback to help locals form a complete picture of the company’s track record and decide if they are the right fit for their needs.

The roofing industry is one where a company's reputation is built on the quality of its work and its commitment to customer satisfaction over the long term. While a low initial estimate may seem appealing, the real value of a contractor is demonstrated years down the line. In the case of Davis Roofing, a provided customer review details a significant issue with a roof installed in 2011. The review praises the initial estimate but goes on to describe a long and frustrating experience with a leak nine years later, a lack of communication from the company, and an independent assessment that labeled the initial installation as "shoddy." This powerful feedback is a crucial piece of public data that must be presented to any local user considering their services.

This content is written from the perspective of a local resident and is intended to be both informative and a cautionary guide. We will begin with the company’s basic information, including their location and the services they are known to provide. A significant portion of this article, however, will be dedicated to a factual breakdown of the customer review. We will highlight the specific issues mentioned—poor workmanship, unreturned calls, and a lack of accountability—as these are the most salient features of the provided information. This approach ensures that the article remains friendly and professional while also being entirely factual and helpful.

Choosing a roofing contractor is a major financial decision, and being armed with all available public data is the best way to protect your investment. By the end of this article, you will have a clear understanding of the full story of Davis Roofing, allowing you to weigh the risks and benefits before making a decision for your home improvement needs in the Greenville and Upstate South Carolina region.

Davis Roofing is located in Greenville, SC 29609, USA. This address places them squarely within the Greenville metropolitan area, indicating that they are a local business with a vested interest in serving the community. Being based locally is a significant advantage for customers, as it often means a company is more accessible and can provide quicker response times than those located farther away. This is particularly important for emergency situations, such as a sudden roof leak or storm damage. A local contractor is also more likely to be familiar with the specific building codes and weather-related challenges of the Upstate region.

However, the benefits of a local presence are tied directly to the quality of service provided. The customer review provided highlights a serious breakdown in this aspect. While a local company can theoretically respond quickly, the review details a frustrating experience where the customer made multiple calls over a period of a week and received no response. This suggests that while their location is convenient, their communication and follow-through may not always be reliable. This is a critical point for any local user to consider, as a contractor’s responsiveness is often as important as their location.

Based on the provided review, Davis Roofing offers services that include roof installation and repair. The customer’s experience revolved around a new roof installation and a subsequent repair under a guarantee. This indicates a focus on residential roofing needs.

• New Roof Installation: The customer hired Davis Roofing in 2011 to install a new roof with a 30-year shingle and a 7-year guarantee. This is a standard service for a roofing contractor and suggests that the company provides comprehensive installation projects.
• Roof Repair: The company was called back one year after the installation to fix a leak, a service they apparently completed. This demonstrates that they do, at least at times, perform repair work and honor their guarantees.
• Guarantee and Warranty Services: The initial project came with a 7-year guarantee. This is a common feature for roofing contractors and is intended to provide customers with peace of mind. However, the customer review suggests that honoring this guarantee, especially after the initial year, can be a point of contention.

The features and highlights of Davis Roofing, as revealed by the customer review, are a blend of initial positive impressions and significant negative experiences. It is essential to present both sides factually to help a local user make an informed decision.

• Initial Positive Impression: The customer noted that Davis Roofing had the "best estimate" for the job. This is a powerful initial feature that can attract a customer. The company also honored its guarantee for a leak that occurred within the first year, which is a positive highlight.
• Lack of Communication and Follow-Through: A major negative feature highlighted is a complete breakdown in communication and follow-through. Nine years after the initial installation, with a new leak, the customer was promised a visit within a day or two but waited an entire week with no contact. The customer made multiple follow-up calls, explaining the need to pay for a dog sitter, but still received no response.
• Allegations of Shoddy Workmanship: The most damning feature, as reported by the customer, is the independent assessment of the roof. Another company, called in after Davis Roofing failed to respond, reportedly described the work as the "shoddiest" job he had ever seen. The independent contractor showed the customer 24 pictures of improperly nailed shingles, with some not put in all the way or nailed straight through. This is a severe and critical allegation of poor workmanship.
• Negative Reputation: The customer's strong language—calling the company "crooked" and "crooks"—is a powerful statement of a negative customer experience. The customer's intention to warn others is a significant highlight of their frustration and a key takeaway for any potential customer.

To get in touch with Davis Roofing, you can use the following contact information.

Address: Greenville, SC 29609, USA

Phone: (864) 558-5149

This information provides a direct way to contact the company. However, the customer review suggests that while a call may be answered initially, a lack of follow-up is a potential issue. For any potential customer, it would be wise to be prepared for this possibility and to document all communications.

In conclusion, Davis Roofing in Greenville, SC, presents a mixed and ultimately concerning picture for local residents. While they may offer competitive estimates and, at times, provide a quick response, the provided customer review raises serious questions about the long-term quality of their work, their communication, and their accountability. The allegations of "shoddy" workmanship and a complete failure to respond to a customer's urgent need are significant red flags that a local user must consider carefully.

For locals in South Carolina, the choice of a roofing contractor is not just about the initial price but about the peace of mind and durability of the work performed. Based on the provided feedback, Davis Roofing’s suitability for locals is questionable, and a potential customer should proceed with extreme caution, taking steps to verify the quality of their work and their commitment to customer service before committing to a contract.

Davis Roofing

Greenville, SC 29609, USA