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Ed's Siding Roofing & Windows

Roofing contractor ★3.0

46 Third St, Barre, VT 05641, USA

3.0
They are great. I got 4 bids and theirs was competitive and they took the time to explain it to me clearly. I am super happy with their work and hope not to need them for 20 years but if I do need roof work I won't hesitate to call! - erin ryan
Ed's Siding Roofing & Windows Overview Photos Intro Location Reviews

Ed's Siding Roofing & Windows Photos

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Ed's Siding Roofing & Windows Introduce

For residents of Vermont, the exterior of a home is its first and most important line of defense against the state’s challenging climate. From heavy snow and ice to seasonal storms, a well-maintained roof, sturdy siding, and energy-efficient windows are critical investments. When it's time to repair, replace, or upgrade these vital components, choosing a contractor with a strong local reputation is paramount. This article provides a detailed profile of Ed's Siding Roofing & Windows, a business located in Barre, Vermont. By compiling information on their services and analyzing public customer feedback, this content aims to help locals in the region determine if this contractor is the right fit for their home improvement needs.

Ed's Siding Roofing & Windows presents itself as a contractor specializing in three key areas of home exterior work. In the competitive Vermont market, companies are often judged by their ability to deliver on their promises, their quality of work, and their communication with clients. Public reviews are a crucial tool for homeowners to gauge a company's performance, as they offer firsthand accounts of real experiences. For a business like Ed's Siding Roofing & Windows, these reviews can highlight both their strengths and potential weaknesses, providing a more complete picture for potential customers.

A review from a satisfied customer praises the company's work, describing their bid as "competitive" and appreciating the time they took to "explain it to me clearly." This customer was "super happy with their work" and expressed that they would "not hesitate to call" them again for future needs. This feedback suggests that for this particular project, the company delivered a positive experience, combining clear communication with quality workmanship at a reasonable price. This kind of praise is a strong indicator of a contractor's ability to meet and even exceed customer expectations.

However, another review provides a contrasting and concerning perspective on the company's customer service and communication. This customer, who had a positive experience with two projects in a previous year, reports multiple, unreturned phone calls for a new project. The reviewer, and their daughter, made "many attempts to contact" the company with no success, leading them to describe the experience as "rude to say the least" and "bad customer service." This discrepancy in feedback is a critical point for any local user to consider. It raises questions about the company's consistency in managing customer relationships, particularly when they may be experiencing high demand.

This mixed public data highlights a common challenge in the home improvement industry: balancing a busy schedule with consistent customer communication. While the first review suggests a high level of technical proficiency and clear explanations of the work, the second review points to a significant breakdown in communication, which can be a major source of frustration for homeowners. For locals in Vermont, where contractors may be in high demand, understanding a company's ability to manage its workload and maintain professional communication is just as important as the quality of their physical work. This is a key factor to weigh when considering Ed's Siding Roofing & Windows.

Additionally, public records indicate that Ed's Siding Roofing & Windows is not a BBB Accredited Business. While a lack of accreditation doesn't necessarily mean a company provides poor service, it is a point of consideration for consumers who often look to the BBB as a measure of a business's commitment to ethical practices and dispute resolution. It's a detail that, when combined with the other reviews, contributes to the overall picture a prospective customer must build.

Location and Accessibility

Ed's Siding Roofing & Windows is located at 46 Third St, Barre, VT 05641, USA. This address in Barre places them in a central location within Washington County, providing them with a convenient base to serve a significant portion of Central Vermont. Their local presence makes them an accessible option for residents in Barre and the surrounding communities, which can be beneficial for scheduling on-site visits and for the logistical efficiency of a project. For locals, a nearby contractor often means a quicker response time and a greater understanding of the regional building challenges.

Services Offered

  • Roofing Services: The company provides roofing services, including new installations and repairs. One customer review specifically mentions a competitive bid and a positive outcome for a new roofing project.

  • Siding Installation: The business name itself indicates a specialization in siding. They likely offer installation and repair of various siding materials to enhance a home's curb appeal and protect it from the elements.

  • Window Installation: As the name suggests, they also offer window installation and replacement services. This can include a variety of window types designed to improve a home's energy efficiency and overall value.

  • Home Improvement: Their work in roofing, siding, and windows suggests they are a comprehensive home improvement contractor capable of handling multiple exterior projects.

Features / Highlights

  • Competitive and Clear Bids: One customer review highlights that the company provides competitive pricing and takes the time to clearly explain the project details, helping homeowners make an informed decision.

  • Quality Workmanship: The positive review points to a high level of satisfaction with the work quality, indicating that the company is capable of performing an "excellent job" on projects.

  • Local and Accessible: With a physical address in Barre, they are a local option for residents in Central Vermont, which can be a desirable feature for those who prefer to work with nearby contractors.

Contact Information

Address: 46 Third St, Barre, VT 05641, USA

Phone: (802) 479-4315

Conclusion: Why this place is suitable for locals

For residents of Vermont, Ed's Siding Roofing & Windows offers a combination of local presence and technical expertise that makes them a potential option for home exterior projects. A positive review highlights their ability to provide competitive bids and deliver high-quality work, which is exactly what a local homeowner looks for in a contractor. Their specialization in roofing, siding, and windows makes them a versatile choice for a range of home improvement needs.

However, a major concern for a local user is the conflicting information regarding their customer service. The report of unreturned phone calls and rude communication is a significant red flag that must be carefully considered. In an industry where trust and clear communication are paramount, a history of inconsistent responsiveness could lead to a frustrating experience. While they have demonstrated the ability to do "an excellent job," a prospective customer in Vermont would be well-advised to proceed with caution, perhaps by requesting multiple bids and checking references to ensure a smooth and professional experience from start to finish. Ultimately, the suitability of Ed's Siding Roofing & Windows depends on a homeowner's willingness to navigate the potential for communication challenges in exchange for what could be quality workmanship.

Ed's Siding Roofing & Windows Location

Ed's Siding Roofing & Windows

46 Third St, Barre, VT 05641, USA

Ed's Siding Roofing & Windows Reviews

An average rating of ★3.7 from 3 user reviews.★ 5★ 4★ 3★ 2★ 1

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