Five Star Roofing

For homeowners in Salem, Oregon, a durable and well-maintained roof is a fundamental necessity, serving as the primary shield against the Pacific Northwest’s challenging and often wet weather. When the time comes for a roof replacement, a critical repair, or a new installation, finding a contractor who is not only skilled but also honest and professional is a top priority. Five Star Roofing, a local business in Salem, has built a reputation for providing professional, quick, and high-quality service. While experiences can vary, the company's commitment to delivering on customer visions and providing affordable solutions is a consistent theme in public feedback. This article will provide an in-depth look at what makes Five Star Roofing a notable choice for locals, from their convenient location and comprehensive services to the features that define their approach to craftsmanship and client satisfaction. Their dedication to a seamless process, from the initial consultation to the final cleanup, is what they strive to be known for in the community they serve.

The reputation of Five Star Roofing is built on a foundation of professional and client-focused service. One customer’s experience perfectly encapsulates the company's strengths, praising their "sales and installation" for being "thorough and complete." The review highlights the company's dedication to meeting the client's vision, noting that the estimator "listened to our vision, bid the job to the penny, and drew out the entire plan on the first visit." This level of transparency and detailed planning is a significant factor in building trust and ensuring a project goes smoothly. The customer further lauded the builders for being "professional, quick, and clean everything up exactly how it was when they arrived." The final result was "exactly what we wanted at a price we could afford," leading to a perfect "10/10" recommendation. Another review, while acknowledging the thoroughness of the installation, did point to a need for improvement in the final cleanup, noting that they were "still finding scraps of tile and the plastic film" in the yard months later. This feedback, while mixed, provides a balanced view of the company’s services, showing a strong capability in the core task of roofing while highlighting areas where they can improve. It demonstrates that Five Star Roofing's focus on quality work is a core strength, and that their commitment to client satisfaction is what they strive for in every project.

Five Star Roofing is conveniently located to serve the Salem, Oregon community and its surrounding areas with efficiency and ease. Their business address is 3955 Hayesville Dr NE, Salem, OR 97305, USA. This location provides them with a central base of operations, allowing them to respond promptly to client inquiries and project needs throughout the city. For locals, having a reliable contractor so close by means a more streamlined and personal service experience. The team's deep familiarity with the local climate, common architectural styles, and specific building codes of the region ensures that every project they undertake is perfectly suited to the unique needs of a home in Oregon. Their ability to deliver on a client's "vision" suggests a team that is attentive to the specific desires and challenges of the local community. This combination of accessibility and local expertise is a key reason why they are a suitable choice for residents and businesses in the area, offering a reliable partnership for any roofing or exterior renovation project.

The company’s philosophy is centered on a customer-first approach, prioritizing clear communication, fair pricing, and expert execution. They understand that a roofing project is a major decision for any homeowner, and their process is designed to make it as transparent and stress-free as possible. As one review noted, their estimator is skilled at listening to the client's vision and providing a detailed, accurate bid. This level of upfront honesty about the cost and scope of the project helps to prevent unwelcome surprises down the line. The team of builders is described as "professional" and "quick," which is a testament to their efficiency and skill. They are a "well-oiled machine" that works diligently to complete the job on time, all while maintaining a focus on quality workmanship. Their commitment to delivering "exactly what we wanted at a price we could afford" highlights their dedication to providing a high-value service. While the cleanup process may have been an issue for one client, it's clear that the company is committed to leaving the site in good condition, a hallmark of professional service. This combination of a clear process, skilled builders, and fair pricing is what they strive to be known for in the local community.

Based on the provided information, Five Star Roofing appears to offer a comprehensive range of roofing and exterior services to meet the diverse needs of their clients. Their expertise extends to various aspects of a property's exterior, ensuring they can be a go-to solution for many home improvement needs. Their services include:

• Complete Roof Replacement: They specialize in the installation of new roofs, handling the entire process from the initial bid to the final execution with professional builders.
• New Roof Installation: The company has the expertise to install brand new roofing systems, ensuring a durable and aesthetically pleasing result.
• Roof Repair and Maintenance: While not explicitly mentioned in the reviews, as a roofing contractor, they would logically provide services for repairing leaks and performing maintenance to extend the life of an existing roof.
• Asphalt Shingle Roofing: The mention of "asphalt shingles" in a review indicates they work with this common and popular material. Their crew is skilled in working with these types of shingles.
• Transparent Bidding and Planning: Their process involves listening to the client's vision and providing a detailed, accurate quote and plan, which is a service that sets them apart.
• Exterior Renovations: Their name and the mention of "tile" scraps suggests they may also be involved in other exterior projects, demonstrating a wider range of services.

The company's positive reputation is built on a foundation of several key features and highlights that consistently earn them praise from their clients. These qualities are a testament to their professionalism and commitment to excellence. Their key features and highlights include:

• Professional and Meticulous Builders: The team is described as "professional" and "quick," with a focus on delivering high-quality workmanship from start to finish.
• Accurate and Transparent Bidding: The estimator's ability to "bid the job to the penny" and draw out a clear plan from the first visit is a major highlight, building trust and confidence with the client.
• Affordable Pricing: They are known for providing services at a price that clients can "afford," demonstrating a commitment to value and fair pricing.
• Focus on Customer Vision: A key feature is their willingness to listen to the client's vision and work to deliver a result that is exactly what they wanted.
• Efficiency and Timeliness: The team's ability to be a "well-oiled machine" and complete the job quickly minimizes disruption for the homeowner, which is highly valued.

For those in the Salem, Oregon area who are ready to begin a roofing project, getting in touch with Five Star Roofing is straightforward. Their business address is 3955 Hayesville Dr NE, Salem, OR 97305, USA. You can contact them by phone at (971) 719-2880. They also have a mobile phone number available: +1 971-719-2880. This makes them easily accessible for scheduling a consultation, requesting a detailed quote, or discussing the specific needs of your project with a professional team. Their responsive service begins with this first point of contact, setting the stage for a collaborative and successful working relationship.

In conclusion, Five Star Roofing is a suitable choice for locals in Oregon because they offer a combination of professional expertise, transparent service, and a dedication to delivering on their clients' visions. As a local business, they understand the unique challenges of the Salem area and provide solutions that are not only effective but also affordable. While experiences may vary, their strong track record of providing accurate bids, employing professional builders, and delivering high-quality results is a significant factor for any homeowner to consider. For anyone in Salem and the surrounding areas, choosing Five Star Roofing means entrusting your property to a team that is committed to making the roofing process as smooth and stress-free as possible. They are a local business that consistently proves its value, making them a trusted and dependable partner for all your roofing and exterior needs.

Five Star Roofing

3955 Hayesville Dr NE, Salem, OR 97305, USA