Franklin Roofing

Introduction / Overview

For residents of Rhode Island, a state known for its coastal climate and a full spectrum of weather conditions, a durable and well-maintained roof is an absolute necessity. From the heavy winds of a nor'easter to the humidity of a summer thunderstorm, a home's roof is its first and most important line of defense. When it's time for a repair or a full replacement, finding a roofing contractor who combines expertise with genuine customer care is a top priority. Franklin Roofing, a professional and highly regarded company based in Woonsocket, has emerged as a go-to choice for homeowners across the state. Under the leadership of Shane, the company has built a reputation for its commitment to quality craftsmanship, clear communication, and an unwavering dedication to customer satisfaction. Unlike many contractors, Franklin Roofing excels at navigating the more complex aspects of a roofing project, such as working with insurance companies, a skill that is frequently praised in customer reviews. Their focus is not just on the final product but on the entire process, ensuring that clients feel supported and informed every step of the way. This professional and patient approach, combined with a meticulous attention to detail, makes them an invaluable partner for anyone in the Ocean State in need of roofing services. Whether you're dealing with storm damage, considering a new skylight, or simply need a fresh roof, Franklin Roofing offers the reliable and trustworthy service that Rhode Islanders expect and deserve.

Location and Accessibility

Franklin Roofing is conveniently located at 52 Upland Rd, Woonsocket, RI 02895, USA. This strategic location in Woonsocket, a key city in Providence County, allows them to efficiently serve a wide geographic area throughout Rhode Island and even parts of Southern Massachusetts. Woonsocket's position near major state routes and highways, including Route 146 and I-295, makes it easy for their crews to access neighboring communities like Cumberland, Lincoln, North Smithfield, and even Providence. This local presence is a significant advantage for customers, as it ensures faster response times for urgent needs and more streamlined logistics for scheduled projects. For local residents, working with a contractor who has a physical address in the community provides an important sense of trust and accountability. It signifies that the company is a legitimate, vested member of the local business community, committed to maintaining a positive reputation with its neighbors. Furthermore, this local knowledge is crucial for understanding the specific architectural styles, historical building considerations, and unique climate challenges that are common in Rhode Island. Franklin Roofing's accessibility and deep ties to the area are fundamental to their service model, ensuring that they are always a reliable and convenient resource for their clients.

Services Offered

• Full Roof Installation and Replacement: Franklin Roofing specializes in the complete tear-off of old, damaged roofing systems and the professional installation of new, durable roofs. They are committed to high-quality workmanship from the underlayment to the final shingles.
• Residential Roofing Services: They are experts in working on single-family homes and other residential properties, providing tailored solutions to meet the specific needs of homeowners in the region.
• Skylight Installation: As noted in a customer review, they have experience with skylight installation and replacement, ensuring that these features are properly integrated into the roofing system for a leak-proof and aesthetic result.
• Storm Damage Repair: The company is known for its ability to handle roofing issues resulting from storm damage, providing expert repairs to restore the integrity and safety of the roof.
• Insurance Claims Assistance: A key strength of Franklin Roofing is their willingness and expertise in working with insurance companies. They are patient and knowledgeable, helping homeowners navigate the often-complex claims process to ensure a smooth project from start to finish.
• Comprehensive Project Management: From the initial consultation to project completion, the team, led by Shane, provides a high level of project management, including detailed communication and documentation (e.g., before, after, and in-progress photos).
• Thorough Cleanup: They are committed to leaving the job site in excellent condition, ensuring that the homeowner's property is clean and tidy after the project is finished.

Features / Highlights

• Exceptional Patience with Insurance Companies: A major highlight, as noted in a review, is their willingness and ability to work with difficult insurance companies. Shane's "patience, knowledgeable, and willingness to work" with the client throughout the whole process is a rare and invaluable feature for homeowners dealing with storm damage or claims.
• High-Quality Workmanship and Beautiful Results: Customers are consistently thrilled with the finished product. One reviewer noted that their "roof came out beautifully" and another said it "came out great." This demonstrates a strong commitment to quality craftsmanship.
• Detailed Project Documentation: The company goes above and beyond by providing extensive photographic evidence of their work, including "before and after photos and more than 100 in progress pictures." This level of transparency and documentation is a major value-add and builds immense trust with the client.
• Professional and Patient Leadership: The owner, Shane, is repeatedly praised for his professional demeanor and for being great to work with. He is described as being "patient" and going "above and beyond to make sure we were satisfied," showing a true dedication to customer service.
• Responsive Communication: As noted in customer feedback, the team is professional and willing to communicate throughout the project, ensuring that the homeowner is always kept in the loop and that all concerns are addressed.
• Strong Customer Loyalty: The high level of satisfaction is evident in one customer's statement that if they ever need roofing work again, "Shane will be my first and only call." This kind of loyalty is a powerful testament to the company's superior service.
• Comprehensive Solutions: Their ability to handle not just roofing but also skylights and insurance claims provides a comprehensive solution for homeowners, simplifying a potentially complex and stressful process.

Contact Information

For residents and businesses across Rhode Island seeking professional and reliable roofing services, Franklin Roofing is ready to help. Their office is conveniently located at 52 Upland Rd, Woonsocket, RI 02895, USA. To get in touch with their experienced team and speak directly with Shane, you can contact them by phone at (401) 793-1360. This is also their mobile contact, which can be reached at +1 401-793-1360. Providing a direct and clear line of communication is a cornerstone of their professional service, making it easy for potential clients to get their questions answered, schedule an estimate, or discuss a potential project. Their reputation for being patient and communicative, as highlighted in customer reviews, ensures that your inquiry will be handled with care and attention, reflecting their commitment to being a trusted resource for the local community.

Conclusion: Why this place is suitable for locals

For Rhode Islanders, choosing a contractor like Franklin Roofing is an ideal decision for many reasons, all of which are rooted in a deep understanding of local needs. As a Woonsocket-based company, they possess an intimate knowledge of the state's climate, architecture, and building codes, ensuring that every project is completed with regional expertise. The customer reviews provide a powerful endorsement of their suitability, highlighting their professionalism, exceptional craftsmanship, and, most notably, their patience and skill in working with insurance companies. This last point is a significant advantage, as it takes a major source of stress out of a potentially difficult situation. The direct involvement of Shane and his team's commitment to detailed communication and project documentation build a level of trust that is essential when hiring a contractor. Their dedication to going above and beyond to ensure customer satisfaction, as mentioned in testimonials, solidifies their reputation as a reliable partner. For anyone in the Ocean State looking for a roofing contractor who offers not just a service, but a collaborative and stress-free experience, Franklin Roofing is a premier choice. They are a local business that truly cares about the community, providing the quality work and peace of mind that every Rhode Island homeowner deserves.

Franklin Roofing

52 Upland Rd, Woonsocket, RI 02895, USA