GEM Roofing and Siding

For residents of Philadelphia and the surrounding Pennsylvania communities, finding a reliable and skilled roofing contractor is a top priority for maintaining the integrity and value of their homes. A sturdy roof is the first line of defense against the diverse weather conditions Pennsylvania experiences, from heavy snowfalls in winter to intense rainstorms in the summer. This article serves as a guide to GEM Roofing and Siding, a local business operating out of Philadelphia, providing an overview of their services, location, and what you can expect when considering them for your next roofing or siding project. We will delve into the details of their offerings and highlight key aspects of their business, aiming to provide a clear and factual account to help locals make an informed decision.

GEM Roofing and Siding, led by George, has been a part of the local Philadelphia business landscape, offering various services to homeowners. The company's work encompasses both roofing and siding, addressing two critical components of a home’s exterior. Their operations are centered on responding to the needs of the local community, which often includes urgent repairs following weather events. The experiences of customers with GEM Roofing and Siding present a mixed picture. While some clients have had positive interactions, praising George's responsiveness and the quality of new roof installations, other feedback points to significant challenges, particularly concerning post-job cleanup and communication. This duality is an important consideration for anyone looking to hire a contractor for their home. The goal here is to present a balanced view based on available public information, giving you the full context to weigh your options.

GEM Roofing and Siding is located at 551 Tyson Ave, Philadelphia, PA 19111, USA. This address places them within the city limits of Philadelphia, making them easily accessible to a large population of homeowners in the city and nearby suburbs. Their local presence is a significant advantage, allowing them to respond to service calls efficiently, which is particularly crucial during emergencies like roof leaks after heavy snow or storms. The proximity to their customer base enables them to provide timely estimates and project starts, a benefit often sought after by locals who prefer to work with a contractor who is physically close to their home.

For residents of Philadelphia, having a local contractor means that they are familiar with the specific architectural styles, building codes, and common issues prevalent in the area. This local knowledge can be invaluable in ensuring that work is done correctly and in compliance with all regulations. However, as some feedback suggests, while proximity is a benefit, the quality of the work and the professionalism of the crew are equally, if not more, important factors in a successful project. The company's location on Tyson Ave is a central point from which they can dispatch crews to various parts of the city, aiming to provide a wide-reaching service.

GEM Roofing and Siding offers a variety of services for residential properties, with a primary focus on roofing and siding projects. Their service offerings are designed to address both immediate repair needs and long-term maintenance and replacement projects.

Services Offered:

• New Roof Installation: The company has experience installing new roofs, including asphalt shingles and specialized roofing types like rubber roofs. They aim to provide homeowners with a fresh, durable roofing system.
• Roof Repair: A core part of their business, they address common issues such as roof leaks. One customer noted that George was responsive and came out the same day to clear and patch a leak after snow accumulation.
• Siding Services: In addition to roofing, they also handle siding projects, offering a comprehensive solution for a home’s exterior envelope.
• Snow Removal: During winter, they provide services to clear snow from roofs, which can be critical for preventing leaks and structural damage from heavy accumulation.
• Project Management: The company handles the full process of a roofing project, from the initial assessment to the final installation.

The company's features and highlights, as reported by customers, offer a detailed look into their operational practices. While some aspects are praised, others have raised concerns among clients, which are important to consider.

Features and Highlights:

• Responsiveness: A notable highlight from positive reviews is George's quick response time, particularly during emergencies. He came out the same day to clear and patch a roof leak for one customer, which is a valuable service.
• New Installation Work: Some customers have been satisfied with the new roof installations, including both shingles and rubber roofs, noting that the work was done well.
• Customer Service: Positive feedback suggests that George is good to work with and did an excellent job on new installations for a few neighbors.
• Challenges with Cleanup and Communication: A significant concern raised by one customer was the lack of cleanup after the job was completed. This included mucking from a rubber roof project that allegedly stained a neighbor's metal roof and brick wall, leading to dissatisfaction and a lack of communication from the company afterward.
• Quality of Help: One review mentioned concerns about the quality of the workers, suggesting they might not be full-time, experienced roofers. This perception led to criticism of the quality of the finished work, particularly regarding the post-installation state of the property.

For those who wish to contact GEM Roofing and Siding, their information is as follows:

Contact Information:

• Address: 551 Tyson Ave, Philadelphia, PA 19111, USA
• Phone: (267) 770-7899

You can reach them at this number to inquire about their services or to schedule an appointment.

In conclusion, GEM Roofing and Siding is a local Philadelphia contractor that has provided services to the community. For locals in the Pennsylvania area, their suitability as a choice for a roofing or siding project depends on what you prioritize. The company’s responsiveness to urgent issues, as highlighted by a customer who had a leak after a snowstorm, can be a major benefit, especially when time is of the essence. Likewise, some customers have been pleased with the quality of new installations. However, the concerns raised about cleanup, communication after a job is complete, and the quality of the crew's work are important factors that must be carefully considered. It's essential for potential customers to get clear, upfront details about the project scope, cleanup procedures, and expectations. Ultimately, the decision to hire GEM Roofing and Siding should be made with a clear understanding of the full spectrum of customer experiences, both positive and negative, to ensure that it aligns with your specific needs and standards for a contractor.

GEM Roofing and Siding

551 Tyson Ave, Philadelphia, PA 19111, USA