Gene Percy's construction

When a homeowner in North Carolina decides to undertake a significant project like a roof replacement, the choice of a contractor is one of the most important decisions they can make. The process involves a substantial financial investment and, more importantly, entrusting the safety and integrity of your home to a professional. While many contractors in the region operate with integrity and skill, it is crucial for local residents to be aware of all available information before making a hiring decision. The experiences of previous customers often provide the most honest and telling insights into a company’s practices. The following information is based on public reviews from real customers regarding Gene Percy's Construction, a company operating out of Valdese, NC. These accounts serve as a cautionary tale and a guide for local residents on what to look for—and what to avoid—when selecting a roofing contractor.

The initial reviews for Gene Percy's Construction highlight a significant and troubling pattern of behavior that any homeowner should be aware of. One customer recounts giving a $4,000 deposit to replace a roof on April 30, 2025. As of July 25, 2025, nearly three months later, no work had been done. This lengthy delay, with a substantial deposit already cashed, is a major red flag for anyone considering a contractor. The situation was compounded by a lack of transparency, as the contractor allegedly refused to show the customer invoices or receipts. This absence of communication and accountability is a serious concern. According to the review, the homeowner resorted to a local Facebook group to air their grievances, to which the contractor allegedly responded with threats of legal action and publicly stated they no longer wanted to do the roof—all while refusing to return the deposit. This kind of interaction, where a contractor takes money, fails to perform the work, and then allegedly threatens the customer when confronted, is a clear warning sign to avoid.

Another review echoes a similar theme of initial professionalism that quickly deteriorates. A customer describes Gene as being "initially professional and attentive" during the process of replacing their entire roof. The project involved a significant amount of rot around a stone chimney, which the contractor replaced. However, after the work was completed, leaks around the chimney persisted. According to the review, Gene sent crews back to the house several times in an unsuccessful attempt to fix the problem. One year after the initial installation, the customer states that the roof is still leaking and that Gene is no longer responding to their calls. The customer has now been forced to hire another contractor to correct the issues that should have been addressed a year ago. This narrative points to a lack of follow-through and accountability, and highlights the potential for shoddy workmanship that requires costly re-work by a different professional. This experience demonstrates that even an initially professional demeanor does not guarantee a successful or lasting outcome. The failure to honor the warranty or commitment to fix a persistent problem is a serious breach of trust.

Gene Percy's Construction is located at 5069 State Rd 1544, Valdese, NC 28690, USA. While the local address suggests a connection to the community, the negative customer experiences suggest that this proximity does not translate into reliable or trustworthy service. For North Carolina residents in Valdese and the surrounding areas, this location information is important to have, as it allows them to identify the company and be aware of the reported issues. In an industry where word-of-mouth and local reputation are everything, a string of negative reviews like these can serve as a vital piece of information. The company’s presence in the community should not be mistaken for a guarantee of quality or ethical business practices, and locals are advised to proceed with extreme caution and thorough vetting of any contractor, regardless of their proximity.

Services Offered

• Roof Replacement: Based on customer reviews, the company has taken deposits for and performed full roof replacements.
• General Contracting: A review notes that Gene also has a general contracting business, suggesting he may offer services beyond just roofing.
• Roof Repairs: The company has been hired for roof repairs, specifically to address leaks and damaged decking.

Features / Highlights

• Initial Professionalism: A review notes that the owner, Gene, was initially professional and attentive.

Contact Information

Address: 5069 State Rd 1544, Valdese, NC 28690, USA

Phone: (828) 413-0608

Based on the provided customer reviews, Gene Percy's Construction is not a suitable choice for locals in the North Carolina region. The reports of taking a large deposit without performing any work, a lack of communication, alleged threats, and an unwillingness to return the deposit are serious red flags that suggest unethical business practices. Furthermore, a second review highlights a failure to properly complete a project, leading to persistent leaks and a complete lack of follow-up or responsiveness from the contractor. This indicates a potential issue with both the quality of workmanship and the company’s commitment to standing behind its work. For any North Carolina resident, these accounts are a clear warning to seek out a different, more reliable, and trustworthy contractor. When hiring a roofer, it is essential to prioritize a company with a strong track record of positive reviews, clear communication, and a proven commitment to completing projects to the client's satisfaction. The experiences of these customers underscore the importance of doing thorough research and vetting contractors carefully before providing any payment or signing a contract.

Gene Percy's construction

5069 State Rd 1544, Valdese, NC 28690, USA