Hassler Roofing, Inc.

When a homeowner in Bethlehem, Pennsylvania, or the broader Lehigh Valley region needs a new roof, they are often faced with a significant decision. A roof is a crucial investment, and selecting the right contractor can make all the difference in the world. The local climate, with its diverse weather conditions, demands a roofing system that is both durable and expertly installed. Hassler Roofing, Inc., a local business operating out of Bethlehem, is one of the companies serving this need. This article is designed to provide a factual and detailed overview of Hassler Roofing, Inc., drawing from available public data to help local users understand the company's offerings and reputation.

Hassler Roofing, Inc. is a contractor with a long-standing presence in the Lehigh Valley. The company highlights its status as a GAF Master Elite Roofing Contractor, which is a significant certification in the industry. This designation is given to a small percentage of roofing contractors who meet specific high standards for professionalism, quality, and service. This can give potential clients a measure of confidence in the company's technical abilities and knowledge of GAF products. Their website indicates that they have been serving the Lehigh Valley for over 20 years, a testament to their longevity and experience in the local market.

However, when considering any contractor, it is crucial to look at the full range of public feedback. The reviews for Hassler Roofing, Inc. paint a complex picture, with some customers having very positive experiences while others report significant issues. On one hand, some reviews praise the company for being fast, efficient, and professional. One customer noted that the crew completed their roof replacement in less than six hours, with a meticulous cleanup process that even included cleaning a pile of leaves. This customer's experience highlights the company's punctuality and ability to execute a job efficiently and to a high standard. Another review from a satisfied customer mentions being treated "like 'family'" and highly recommends Randy Hassler for his trustworthiness and "tremendous follow through."

On the other hand, some detailed reviews raise serious concerns. One customer, after spending a significant amount on a new roof and siding, reported months of delays, poor workmanship, and a complete lack of follow-up after payment was made. This customer also noted a lack of communication and a denial of a labor warranty when a leak appeared just over a year later. Another review echoes this concern, stating that while the initial work was satisfactory, the contractor "does NOT return or follow-up on phone calls after he's cashed the payment," leaving them with unresolved issues and new leaks. These contrasting experiences underscore the importance of thorough due diligence and clear, written agreements that specify warranties and timelines for all projects.

The disparity in customer experiences suggests that while the company has the potential to deliver high-quality, efficient work, there may be inconsistencies in their project management and customer service follow-through. It is important for homeowners to be mindful of these different types of feedback when evaluating a contractor.

Location and Accessibility

Hassler Roofing, Inc. is located at 241 Mt Airy Ave, Bethlehem, PA 18018, USA. This location places them within a convenient distance to serve residents and businesses throughout the Lehigh Valley. Their central presence in Bethlehem allows for easy access to surrounding cities such as Allentown and Easton, enabling them to respond to inquiries and manage projects efficiently. This local positioning is a key advantage, as it ensures they are familiar with the specific needs and challenges of homes in this part of Pennsylvania.

The accessibility of a local contractor is a significant benefit for homeowners, who can expect quicker response times for estimates and project commencement. For a business that relies on its local reputation, being an established part of the community is a major factor. While their physical address is a testament to their established presence, potential clients should consider their experiences with communication and responsiveness, as reported in some reviews. A contractor's ability to be reached and to follow up on work is just as important as their geographic location.

The company also has a presence on various online platforms, which makes them easily searchable for local users seeking roofing services. Their website provides a contact number and information about their services, which is the initial point of access for many new customers.

Services Offered

• Roof Replacements: The company specializes in full roof replacements, with a focus on efficient and timely completion. Their GAF Master Elite status suggests they are highly proficient in installing GAF roofing systems, which are popular in the residential market.

• Seamless Gutters: Hassler Roofing, Inc. also provides seamless gutter services. Gutters are an essential component of a home's water management system, and their expertise in this area helps ensure that new roofing systems function correctly and protect the home from water damage.

• Siding and Other Exterior Work: Public listings also mention that the company offers siding services, and other exterior work. This indicates a broader range of skills beyond just roofing, which can be convenient for homeowners with multiple home improvement needs.

• Roof Repairs: While reviews mention both positive and negative experiences with follow-up on repairs, the company does offer roof repair services. This is a critical service for homeowners dealing with leaks or storm damage.

Features / Highlights

• GAF Master Elite Contractor: This is a key highlight, as it signifies a high level of training, certification, and quality assurance from one of the leading manufacturers in the roofing industry.

• Efficient Work: Positive reviews consistently praise the company's ability to complete a job quickly and efficiently, often in a single day, which is a major convenience for homeowners.

• Positive Personal Interactions: Some customers have had very positive experiences, praising the professionalism and courtesy of the owner, Randy Hassler, and his crew, and feeling that they were treated like "family."

• Competitive Pricing: One review noted that the company's quote was priced "just under the other 2 estimates," suggesting they are a competitive option in the local market.

• Detailed Cleanup: A highlight mentioned in a positive review is the meticulous cleanup, with the crew working methodically and even cleaning up leaves that had accumulated in the driveway.

Contact Information

Address: 241 Mt Airy Ave, Bethlehem, PA 18018, USA

Phone: (610) 694-0400

Conclusion: Why this place is suitable for locals

For residents in Bethlehem and the greater Lehigh Valley, Hassler Roofing, Inc. can be a suitable option, particularly for those prioritizing a GAF Master Elite certified contractor. The company has a proven track record of efficient and high-quality work on some projects, as highlighted by positive customer reviews. Their ability to complete a full roof replacement quickly and their professional conduct on the job site are strong selling points.

However, potential customers should be aware of the mixed feedback regarding customer service and post-project follow-up. To ensure a positive experience, it is highly recommended that homeowners get a detailed, written contract that clearly outlines the scope of work, the materials to be used, the total cost, and a clear, explicit warranty for both materials and labor. By asking specific questions and securing all agreements in writing, local residents can better protect their investment and increase the likelihood of a successful and stress-free roofing project with Hassler Roofing, Inc.

Hassler Roofing, Inc.

241 Mt Airy Ave, Bethlehem, PA 18018, USA