Hometown Roofing and Remodeling Co

In the scenic foothills of North Carolina, a durable and well-maintained roof is essential for protecting your home from the region's diverse weather conditions. For residents of Lenoir and the surrounding areas, finding a reliable contractor is a crucial step in ensuring your property remains safe and secure. Hometown Roofing and Remodeling Co has a presence in the local community, offering a range of services from emergency roof repairs to full replacements and other remodeling work. This article aims to provide a clear and factual overview of the company, based on available public data and customer feedback. We will cover their location, the services they offer, and key features highlighted by customers, both positive and negative. This balanced perspective is designed to help you, as a local resident, make an informed decision when it comes to your home improvement needs.

A well-functioning roof is a critical component of any home, and in an area like Western North Carolina, its integrity can be put to the test by everything from heavy rainfall to seasonal storms. Hometown Roofing and Remodeling Co has a track record of addressing these needs, as evidenced by a customer who reached out on a "cold, rainy day when my roof was leaking." The company's quick response in showing up "within an hour to access the problem and stopped the leak" highlights a commitment to prompt and urgent service. This responsiveness is a significant factor for homeowners facing unexpected damage. The same review noted that the company provided a "fair and reasonable quote" to replace the roof, and that they "did a great job" on the replacement. This positive feedback paints a picture of a company that is capable and professional in its roofing work.

However, it is important to consider all available information. Another customer review, concerning a separate project involving flooring and subfloor repair, tells a different story. This review expressed serious dissatisfaction with the quality of the work and the company's subsequent lack of communication. The customer noted that the vinyl flooring was laid in a "wreck pattern" and that cuts around doors were poorly done, requiring a new contractor to come in and fix the mess. Furthermore, the subfloor repairs reportedly failed after just two weeks, with the floor starting to squeak and come loose. The customer's frustration with the lack of response to phone calls and texts is also a key point to consider. This feedback suggests that while the company may excel in roofing, its performance on other types of remodeling projects may be inconsistent. For this reason, a potential customer should carefully consider the specific nature of the work they need done.

The importance of choosing a local contractor cannot be overstated. A business with a physical presence in the community, like Hometown Roofing and Remodeling Co, can offer a more immediate response to emergency situations. Their location at 1240 Frazier St SW, Lenoir, NC 28645, USA, places them directly within the service area, which can be a logistical advantage for homeowners in need of urgent repairs. Being based locally means they are familiar with the area’s specific needs and can be a more accessible resource than a contractor from a distant location.

The company's presence on a local street in Lenoir reinforces their status as a community-based business. For locals, this can provide a sense of trust and security, as they have a physical address they can visit to discuss projects or address concerns. The phone number provided, (828) 238-6968, is also local to the region, making it easy for residents to reach out. This accessibility is a key factor in why many people prefer to work with contractors who are part of the local fabric of their community.

Hometown Roofing and Remodeling Co offers a variety of services, with a focus on both roofing and general remodeling.

• Roof Repair: The company has demonstrated a capability for quick response to emergency situations, such as a leaking roof, and can effectively repair damage.
• Roof Replacement: They are equipped to handle full roof replacements and have been praised for providing fair and reasonable quotes for this work.
• Remodeling Work: The company's name and a customer review suggest they offer broader remodeling services, though the quality of this work may vary.
• Emergency Services: A positive review highlights their willingness to show up on a "cold, rainy day" to stop a leak, which points to a strong commitment to emergency situations.

The company's diverse offerings are a key part of their business model, but it is important for customers to consider the specific area of expertise based on the feedback available.

Based on the provided information, the features and highlights of Hometown Roofing and Remodeling Co are:

• Prompt and Responsive Service: A positive review noted their quick response to a leaking roof, arriving within an hour to assess and fix the problem.
• Fair and Reasonable Quotes: The same customer was given a quote for a full roof replacement that they found to be fair, which is a significant factor in any home repair project.
• Quality Roofing Work: The company received praise for a "great job" on a roof replacement project.
• Inconsistent Remodeling Results: A negative review details significant issues with a flooring and subfloor project, including poor workmanship and a lack of follow-up communication to resolve the problem.
• Lack of Post-Project Communication: The dissatisfied customer was unable to get a response from the company to address their concerns, which is a major point of concern.

For all your roofing and remodeling inquiries, Hometown Roofing and Remodeling Co can be reached directly.

Address: 1240 Frazier St SW, Lenoir, NC 28645, USA

Phone: (828) 238-6968

In conclusion, for residents of Lenoir, NC, and the surrounding regions, Hometown Roofing and Remodeling Co presents itself as a local option for a variety of home improvement needs. Their prompt and effective response to a roofing emergency, as highlighted in a positive review, demonstrates a strong capability and commitment to customer service in that specific area. This, coupled with their fair pricing for a roof replacement, makes them a suitable choice for locals facing a similar roofing-related issue. However, it is essential for potential customers to be aware of the mixed feedback, particularly the negative experience with a non-roofing remodeling project. This suggests that while their roofing work may be reliable, their performance on other jobs may be a point of concern. As with any contractor, it is recommended that you get multiple quotes and carefully vet the company for the specific type of work you need done. Hometown Roofing and Remodeling Co may be a good fit for your roofing needs, but a thorough consultation is always the best path forward to ensure a positive outcome.

Hometown Roofing and Remodeling Co

1240 Frazier St SW, Lenoir, NC 28645, USA