Howe's Roofing

For homeowners and property managers across South Carolina, the roof serves as the primary defense against the state's often unpredictable weather, from intense summer sun to severe thunderstorms and occasional hail. Choosing a roofing contractor is a significant decision, one that directly impacts the safety, integrity, and value of a property. Locals seek professionals who are not only skilled and efficient but also reliable and committed to completing projects to a high standard. This article aims to provide a clear and informative overview of Howe's Roofing, located in Rock Hill, SC, incorporating real customer experiences to offer a balanced perspective for potential clients.

Howe's Roofing operates in the South Carolina region, offering services typically associated with residential and potentially commercial roofing needs. As with any service provider, customer experiences can vary, and understanding these diverse perspectives is crucial for making an informed choice. This overview will delve into the company's location, typical services, and, importantly, the contrasting feedback provided by previous clients, allowing South Carolina residents to gain a comprehensive understanding before engaging their services.

Howe's Roofing is located at 2354 Ebenezer Rd A, Rock Hill, SC 29732, USA. Rock Hill is a prominent city in York County, South Carolina, known for its growing population and proximity to the North Carolina border. This strategic location allows Howe's Roofing to serve the immediate Rock Hill area effectively, as well as surrounding communities in York County and potentially wider areas within the South Carolina Piedmont. Being based locally means they are likely familiar with the specific climatic conditions of the region, including the types of storm damage commonly experienced by roofs in South Carolina. Their physical address provides a point of contact and a sense of local presence, which can be reassuring for customers seeking a nearby contractor. For residents in Rock Hill and nearby towns, their accessibility can be an advantage for initial consultations, project oversight, and any follow-up needs.

Based on the provided customer reviews, Howe's Roofing primarily handles roof replacement and repairs, particularly those related to storm damage. While a comprehensive list of all their services is not provided, typical offerings from a roofing contractor of this nature generally include:

• Roof Replacement: Complete removal of old roofing materials and installation of new roofing systems. This would include ensuring the roof is built to withstand local weather conditions and meets current building codes.
• Roof Repair: Addressing various issues such as leaks, damaged shingles, and other structural or material failures that compromise the roof's integrity.
• Hail Damage Repair: Specializing in the assessment and repair of roofs damaged by hail, which is a common occurrence in parts of South Carolina during severe weather seasons. This often involves working with insurance claims.
• Storm Damage Restoration: Providing comprehensive services to restore roofs after damage from high winds, fallen debris, or heavy rainfall, including necessary repairs or full replacement.
• Shingle Roofing: Installation and repair of traditional asphalt shingle roofs, a very common roofing material for residential properties due to its versatility and cost-effectiveness.
• Roof Inspections: Conducting thorough assessments of roof condition to identify existing problems or potential vulnerabilities, particularly important after storm events.

It's important for potential customers to contact Howe's Roofing directly to confirm their full range of services and to determine if they can meet specific project requirements beyond what is explicitly mentioned in the reviews.

The provided customer reviews for Howe's Roofing present a mixed picture, highlighting both positive and negative aspects of their service. To provide a balanced perspective, here are features derived from both types of feedback:

• Informative and Knowledgeable (Positive): One reviewer praises Terry, presumably a key contact at Howe's Roofing, for being "informative" and "knowledgeable." This suggests a capacity to explain roofing processes and options clearly to clients.
• Prompt Appointments (Positive): The same reviewer noted that Terry was "prompt to our appointment," indicating good punctuality and respect for a client's time during the initial consultation phase.
• Timely Job Completion (Positive): According to one review, the crew "showed up on time the day we were scheduled and completed the job in a timely manner." This points to efficiency and adherence to timelines when the project is underway.
• Professional Crew (Positive): The crew performing the work was described as professional, suggesting a level of competence and appropriate conduct on the job site.
• Unresponsiveness and Unfinished Work (Negative): A significant concern raised by another reviewer is the company's alleged unresponsiveness after receiving payment, leaving a job "shabby" and incomplete. This indicates a serious lapse in project management and customer communication.
• Customer Frustration (Negative): The negative review conveys extreme frustration, mentioning "headaches" and an inability to get the company to "finish the job that they took on and got paid for," pointing to a breakdown in fulfilling contractual obligations.
• Dispute with Payment (Negative): The statement "The insurance company and I paid for a job to be completed" implies that the company received full payment but failed to deliver the agreed-upon finished product, leading to a financial dispute from the customer's perspective.

These contrasting highlights underscore the importance for potential clients to conduct thorough due diligence and consider both positive and negative feedback when evaluating Howe's Roofing.

For individuals in South Carolina looking to reach Howe's Roofing for inquiries or to discuss their roofing needs, the contact details are as follows:

Address: 2354 Ebenezer Rd A, Rock Hill, SC 29732, USA

Phone: (803) 817-9870

Mobile Phone: +1 803-817-9870

These contact methods provide direct avenues for communication, though potential clients should be mindful of the varied customer experiences when initiating contact.

For locals in South Carolina, particularly within the Rock Hill area, considering Howe's Roofing requires a careful and balanced evaluation of the provided feedback. On one hand, there is a positive experience highlighting the professionalism, knowledge, and punctuality of team members like Terry, and the efficiency of the crew in completing a hail damage repair. This suggests that in some instances, Howe's Roofing can deliver a great experience, particularly for urgent, storm-related needs, where promptness and expertise are highly valued by South Carolina residents.

However, the significant negative review presents a stark contrast, detailing issues of unresponsiveness, uncompleted work despite payment, and resulting "headaches." This raises serious concerns about reliability and accountability, which are paramount for any contractor entrusted with a major home investment like a roof. For locals, a truly suitable contractor is one who consistently delivers on their promises, ensures full project completion, and maintains open communication, especially if issues arise. The inconsistency in customer experiences makes it challenging to provide an unqualified recommendation.

Therefore, while Howe's Roofing is locally accessible in Rock Hill and has shown the capacity for positive service, prospective customers in South Carolina should exercise extreme caution. It would be highly advisable to request multiple recent references, review their standing with the Better Business Bureau or relevant state licensing boards, and ensure any contract clearly outlines the scope of work, payment schedule, completion milestones, and dispute resolution mechanisms. This due diligence is crucial to mitigate potential risks and ensure a positive outcome for a vital home improvement project.

Howe's Roofing

2354 Ebenezer Rd A, Rock Hill, SC 29732, USA