JACOB'S LADDER ROOFING GROUP PLLC.

For residents and property owners in the Illinois region, choosing a roofing contractor is a decision that requires careful consideration. The performance of your roof is critical to the safety and longevity of your building, making it essential to partner with a company that is both reliable and trustworthy. JACOB'S LADDER ROOFING GROUP PLLC. is a company that has worked in the local market, offering a range of roofing solutions. This article aims to provide a factual and comprehensive overview of the company, based on available public information and customer reviews, to help users in the Illinois area make an informed decision. We will explore their location, the services they offer, and the varied experiences that customers have reported.

The feedback available for JACOB'S LADDER ROOFING GROUP PLLC. presents a complex picture. On one hand, a customer with a three-flat building expressed satisfaction, stating that the company "did a great job, communicated well, and gave us multiple solutions." This positive experience highlights the potential for a successful project, with clients appreciating the team's work and communication. However, another, more detailed review from a 6-unit building's HOA raises significant concerns. This review alleges that the company caused damage, left work incomplete, and has been unresponsive to communication attempts. It details issues with poor workmanship, unprovided documentation like permits and a certificate of insurance, and the possibility of false warranties.

These contrasting experiences underscore the importance of thorough due diligence before hiring any contractor. The negative review highlights potential red flags that a property owner should investigate, such as the company's affiliation with material manufacturers and its responsiveness after a project begins. The alleged issues, including water leaks, an incomplete roof, and a significant cost estimate to fix the problems, are serious and would be a major cause for concern for any property owner. Conversely, the positive review suggests that some clients have had a satisfactory experience, receiving good work and communication. This makes the decision-making process more challenging for a prospective client, necessitating a deeper look into the company's practices and history.

JACOB'S LADDER ROOFING GROUP PLLC. is located at 7800 Banks St, Justice, IL 60458, USA. This location in the Justice area allows them to serve as a local roofing contractor for the surrounding communities in Illinois. Their presence in the region means they are geographically positioned to provide services to both residential and commercial clients. As a local entity, a contractor would be expected to have a good understanding of the specific building codes, weather patterns, and architectural styles common to the Illinois area.

However, the accessibility and local presence of a company must be weighed against its reputation and performance. The location of a business is a point of reference, but it does not guarantee a positive outcome. For any potential client, it is crucial to use this information in conjunction with a full assessment of the company's track record, including its standing with local licensing and consumer protection agencies. While a local company can be a convenient choice, the issues raised in the negative review suggest that proximity alone is not a sufficient indicator of quality or reliability.

Based on the provided reviews and company name, JACOB'S LADDER ROOFING GROUP PLLC. offers a range of services related to both residential and commercial roofing.

• Flat Roof Installation: The negative review specifically mentions a TPO roofing system, which is a common material for flat roofs on commercial and multi-unit residential buildings. This suggests the company has experience in installing and repairing flat roofing systems.

• Residential Roofing: The positive review from a "three-flat" owner indicates that the company also works on smaller residential projects, providing solutions and new roofs for these types of properties.

• Roof Repair: One of the core issues in the negative review was unresolved leaks, implying that the company was hired for a project that included repairs, though these were allegedly not completed to a satisfactory standard.

• Roof Replacement: Both reviews pertain to the installation of a new roof or a re-roofing project, indicating that this is a key part of the company's service offerings.

The customer reviews highlight several features and points of interest, both positive and negative, that are important for potential clients to consider.

• Communication and Solutions: One highlight mentioned in a positive review is that the team "communicated well, and gave us multiple solutions," which suggests a consultative approach that some customers appreciate.

• Allegations of Poor Workmanship: A major concern raised in a negative review is the claim of "poor workmanship" and "improperly sealed" roofing, leading to leaks and the need for expensive repairs by another contractor. This is a critical point for anyone considering the company.

• Customer Service and Follow-Through: While one review praises communication, the other alleges that the owner "has since been avoiding our calls" and has not provided promised documentation. This inconsistency is a key factor to investigate.

• Documentation and Warranties: A significant feature, or lack thereof, is the alleged failure to provide copies of permits, a certificate of insurance, and proper warranty documentation from the manufacturer. The claim of a false warranty is a serious allegation that should be verified.

• Project Completion: The negative review states that the work was left "incomplete," which stands in stark contrast to the expected standard of a professional contractor.

For those in the Illinois region who are seeking to contact the company, here is the provided information:

Address: 7800 Banks St, Justice, IL 60458, USA

Phone: (708) 940-7200

Mobile Phone: +1 708-940-7200

In conclusion, when considering JACOB'S LADDER ROOFING GROUP PLLC., it is essential for locals to conduct thorough research. The company's location in Justice, IL, makes it accessible to the local community, and at least one customer has reported a positive experience with good work and communication. However, the serious allegations of poor workmanship, incomplete projects, and a lack of follow-through and proper documentation from a multi-unit building's HOA present significant red flags. While a single positive review exists, the detailed nature of the negative review suggests that prospective clients should proceed with extreme caution. It is highly recommended that any potential customer verify all credentials, including insurance and licensing, and speak with multiple past clients. A suitable roofing contractor for locals is one who provides consistent quality and reliability, and the conflicting information available for JACOB'S LADDER ROOFING GROUP PLLC. necessitates a very careful and considered approach before engaging their services.

JACOB'S LADDER ROOFING GROUP PLLC.

7800 Banks St, Justice, IL 60458, USA