Joe Horton Exteriors

For homeowners in Pennsylvania, especially in the Bryn Mawr and greater Main Line area, the integrity of a home's exterior is paramount. This includes a robust roof, well-maintained siding, and functional gutters, all of which work together to protect your property from the elements. Joe Horton Exteriors is a local contractor offering a range of services designed to address these critical needs. As with any service provider, customer experiences can be varied, and it is important to consider all available feedback to make a fully informed decision. This article provides a factual overview of Joe Horton Exteriors, based on public data and customer reviews, to help local residents understand what the company offers and how it operates.

A local business like Joe Horton Exteriors is part of the community it serves, and its reputation is built on the satisfaction of its neighbors. The company has received a mix of feedback that highlights both its strengths and potential areas for improvement. On the positive side, a customer praised Joe and his team for their excellent work on replacing rotting cedar siding and fascia boards. This review noted that they were "nice guys, showed up on time, and completed the job in a timely manner." This suggests that for some projects, the company delivers on its promises of quality and efficiency. The same customer was so satisfied with the work that they planned to have Joe come back for additional work on damaged shingles, gutters, and downspouts, indicating a high level of trust and confidence in their skills.

However, another review highlights a very different experience. This customer, a veteran, expressed significant frustration with a lack of communication and what they perceived as disrespect. The customer felt their job was not a priority and that they were treated rudely when they inquired about the project status. This feedback points to the importance of consistent communication and respect for every client, regardless of the size of the job. It is a powerful reminder that while the quality of the work is crucial, the customer service experience can be equally, if not more, important in a service-based industry. These differing experiences show that while the team may be skilled at their craft, project management and client communication can sometimes be inconsistent.

Joe Horton Exteriors is located at 64 Garrett Ave, Bryn Mawr, PA 19010, USA. This central location in the Main Line community provides them with convenient access to serve residents in Bryn Mawr and the surrounding areas. The company’s presence in this region makes them an accessible option for homeowners who need timely estimates and project scheduling. Being a local contractor means they are familiar with the specific needs of properties in the area, from historic houses to more contemporary homes.

The local proximity of a contractor is often a key factor for homeowners, as it can lead to faster response times for both routine and emergency services. While the address is in a residential area, it is a common arrangement for a small contracting business. The ability to quickly reach different parts of the Main Line is a practical advantage for a company focused on home improvements. However, as the negative review suggests, accessibility for physical service does not always guarantee a smooth customer service experience, and it is important for potential clients to maintain open lines of communication throughout the process.

Based on the available customer reviews, Joe Horton Exteriors offers a range of exterior home improvement services.

• Siding Replacement and Repair: One of the key services mentioned is the replacement of rotting cedar siding and fascia boards. This indicates a specialization in exterior siding, trim, and related carpentry work, which is essential for protecting a home's structure.
• Roofing Services: The company is also involved in roofing. A positive review mentions plans to have them return to replace damaged shingles. This suggests they handle both targeted repairs and potentially larger roofing projects.
• Gutter and Downspout Installation: The company also offers gutter and downspout services. The same satisfied customer who had their siding done planned to hire them for this work, indicating their expertise in this area as well.
• General Exterior Home Improvements: The business name "Joe Horton Exteriors" suggests a broad focus on the exterior of a home, likely including a variety of projects that fall under this category. This versatility can be a benefit for homeowners looking for a single contractor to handle multiple tasks.

The customer reviews highlight several key features of Joe Horton Exteriors, offering a mixed but informative perspective on their business practices.

• Quality of Work: For some customers, the quality of the work is a significant highlight. The successful replacement of siding and fascia boards, and the plan to hire them for additional work, suggests a high level of craftsmanship on certain projects.
• Timeliness and Efficiency: A positive review noted that the team "showed up on time, and completed the job in a timely manner." This is a major benefit for homeowners who need work done efficiently and on schedule.
• Owner and Team: The team is described as "nice guys" by a satisfied customer, which points to a positive and friendly interaction during the project. This is a key part of the customer experience.
• Communication and Customer Service Concerns: A negative review brought up serious concerns about rude text messages and a feeling that the job was not a priority. This highlights a potential area of inconsistency in their customer service and communication, which is a crucial factor for any homeowner to consider.

For all inquiries, estimates, or to schedule a service, you can reach Joe Horton Exteriors using the contact information below.

Address: 64 Garrett Ave, Bryn Mawr, PA 19010, USA

Phone: (484) 222-0186

For residents in Bryn Mawr and the surrounding Main Line area, Joe Horton Exteriors is a local contractor offering a variety of exterior home improvement services, including roofing, siding, and gutters. The feedback from customers suggests that while the company is capable of delivering high-quality, efficient work, there may be some inconsistencies in customer service and communication. Therefore, for locals considering this company, it is advisable to take a proactive approach by ensuring that all project details, timelines, and costs are clearly documented and agreed upon in writing before work begins. This due diligence can help ensure a positive and professional experience. For homeowners who value a team that is local and capable of a range of exterior work, Joe Horton Exteriors is an option to consider, with the understanding that clear and consistent communication is key to a successful partnership.

Joe Horton Exteriors

64 Garrett Ave, Bryn Mawr, PA 19010, USA