Kennedy Roofing & Exteriors

Choosing a roofing contractor is a significant decision for any homeowner, especially in the Houston and Sugar Land area where severe weather can put a roof to the ultimate test. It's an investment in the safety and longevity of your home, and as such, it requires careful consideration. When researching local businesses, homeowners look for a company with a strong reputation, transparent practices, and a commitment to customer satisfaction. These factors are crucial for ensuring a smooth project and a positive outcome.

Kennedy Roofing & Exteriors is a roofing contractor located in Sugar Land, Texas. Like any business operating in a competitive market, they have received a range of feedback from customers and community members. This feedback offers a multi-faceted view of the company's operations, highlighting various aspects of their work and business practices. Some of the public commentary includes serious concerns about professionalism, adherence to local regulations, and customer service. One report from a neighbor mentions issues with unpermitted work, improper tree removal in a city easement, and rude interactions. Another customer, from a different state, reports dissatisfaction with a two-year workmanship warranty, alleging that the company failed to honor it after a hurricane. These accounts indicate that while a company may provide services, the overall customer experience and business conduct can vary significantly. For local residents, understanding these different perspectives is vital for making an informed choice about who to trust with their home's roofing needs.

Kennedy Roofing & Exteriors is situated in Sugar Land, Texas, with a main address at 14015 Southwest Fwy Building 10, Sugar Land, TX 77478, USA. This location places them within the bustling Houston metropolitan area, a region known for its extensive network of highways and busy residential communities. Being located in a major suburb like Sugar Land could theoretically allow the company to serve a broad geographic area, including nearby communities like Missouri City, Stafford, and Rosenberg. Accessibility to a business is often a key factor for customers, especially when dealing with home repairs. However, the convenience of a location must be weighed against the business's reported practices and customer interactions. For residents, this means considering not just how easy it is to find the contractor, but also the nature of their local operations and their reputation within the community. Public reports of strained relationships with neighbors and a disregard for city regulations, as mentioned in one review, can raise questions about a company's suitability for working within the local fabric.

Based on general information typically associated with a roofing contractor and some public data, Kennedy Roofing & Exteriors likely offers a range of services related to residential and commercial roofing.

• Roof Installation: Contractors in this field typically provide services for installing new roofs, which can include various material types such as asphalt shingles, metal, or tile.

• Roof Repair: Standard services would also include repairing existing roofs that have suffered damage from storms, leaks, or general wear and tear.

• Roof Replacement: For roofs that have reached the end of their life, replacement services are a common offering. This often involves a full tear-off and installation of a new roofing system.

• Other Exterior Services: As indicated by their name, "Exteriors," a company like this may also offer services beyond just roofing, such as siding or gutter work.

These services are what one would expect from a roofing contractor. However, the quality of these services and the overall business practices are often the primary concerns for homeowners. The reviews provided indicate serious issues with their customer-reported experience, including accusations of shoddy workmanship and a refusal to honor a warranty.

Based on the provided reviews, the business has certain features that have been highlighted by customers and neighbors. These reports offer specific insights into how the company operates and interacts with the public.

• Reported Disregard for Local Regulations: One neighbor’s review details allegations that the company performed work, including tree removal, without proper city permits. This suggests a potential lack of adherence to local rules and regulations, which can be a significant concern for homeowners who want their projects to be compliant.

• Controversial Customer Service: The provided feedback includes strong accusations of rudeness and a patronizing attitude from the company's leadership. One customer was reportedly told, "Sounds like a personal problem; maybe you should move," in response to a complaint. This raises serious questions about the company's approach to conflict resolution and customer care.

• Alleged Failure to Honor Warranties: A review from a customer in Wilmington, NC, claims that the company refused to honor a two-year workmanship warranty on a roof installation. The customer mentions having to consider legal action to resolve the issue, which indicates a potential breakdown in trust and contractual obligations.

• Negative Community Impact: The neighbor's review also describes the business as a "horrible neighbor," citing frequent police calls to the property, the blocking of sidewalks, and a general lack of consideration for the community.

To contact Kennedy Roofing & Exteriors, you can use the following information:

• Address: 14015 Southwest Fwy Building 10, Sugar Land, TX 77478, USA

• Phone: (281) 530-0700

• Mobile Phone: +1 281-530-0700

In conclusion, for residents in Sugar Land and the surrounding Texas communities, the decision of which roofing contractor to hire is a personal one that should be made after careful research. While a company's location may be convenient and its list of services may seem comprehensive, it is the details of its business practices, professional conduct, and track record that truly matter. The provided reviews for Kennedy Roofing & Exteriors highlight significant concerns regarding their adherence to regulations, their approach to customer service, and their willingness to honor warranties. For local residents, these issues are crucial, as they point to potential risks in both the quality of the work and the overall experience. Homeowners should take all public feedback into account when evaluating a contractor, as a company's reputation within its community and its commitment to standing behind its work are often the most reliable indicators of its suitability for a project.

Kennedy Roofing & Exteriors

14015 Southwest Fwy Building 10, Sugar Land, TX 77478, USA