Kerns Roofing & Restoration

When a storm hits Ohio, a homeowner's primary concern is the integrity of their roof. The unpredictable weather, with its high winds, heavy rain, and hail, can leave a home vulnerable. For residents in the Garfield Heights area and throughout Northeast Ohio, finding a roofing contractor who is not only skilled but also a true advocate for the homeowner is a game-changer. Kerns Roofing & Restoration has established a reputation for being that trusted partner, providing exceptional service, expert craftsmanship, and a commitment to making the roofing and restoration process completely stress-free.

The company's approach is centered on a customer-first philosophy, a dedication to professionalism, and a thorough understanding of the complexities of insurance claims. These core values are consistently highlighted in customer feedback, which praises the company for its honesty and responsiveness. One customer, who was referred by a friend after storm damage, was particularly impressed with the service provided by Michael Nicely. The review notes that Michael "handled everything with the insurance company, met the adjuster on-site, and made the entire process completely stress-free." The homeowner didn't even have to miss work, and the positive experience led them to refer Kerns to their neighbor, who also ended up getting a new roof. This kind of referral-based business is a powerful testament to the quality of their work and the trust they build with clients.

What truly sets Kerns Roofing & Restoration apart is their unwavering commitment to fighting for their customers. The same customer review emphasizes how Michael "went to bat for us when the insurance company tried to shortchange us—he fought for what was fair and made sure we were taken care of." In the often-daunting world of insurance claims, having an expert who is willing to advocate for you is invaluable. This hands-on, proactive approach ensures that homeowners get the full coverage they deserve and that their home is restored to its pre-damage condition without unnecessary hassle or out-of-pocket costs.

The company's commitment to customer service extends to its internal operations. A second review provides a detailed account of an exceptional experience, giving the company 5 stars across the board and even a 10/5 for communication and expectations. The customer praised the company for their prompt and detailed answers to every question, noting that they never got a "let me get back to you shortly" response. The review highlights a level of service that is rarely seen, with both the adjuster and the operations manager stopping by on the day of the job to oversee the work and check in with the customer. This personal touch and dedication to ensuring customer happiness is a key differentiator.

The efficiency of the Kerns Roofing & Restoration crews is another feature that customers consistently praise. Both reviews mention that the entire roofing job was completed in just one day. This level of speed and professionalism minimizes disruption to the homeowner's life and shows the crew's skill and coordination. When a roofing project can often take days, completing it in a single day is a significant benefit that speaks to their expertise and streamlined process.

Beyond their technical skills, the company's integrity and communication are a core part of their brand. The customer review from the day of the job mentions that the operations manager not only checked in with the customer but also "bought the laborers drinks." This small gesture shows a company culture that values its employees, which in turn leads to a more motivated and dedicated crew. The customer notes that this is "how it should be," with a focus on taking care of both employees and customers. This holistic approach to business builds a strong foundation of trust and respect.

Kerns Roofing & Restoration is an ideal partner for any homeowner in Northeast Ohio. Their deep understanding of local weather patterns, combined with their expertise in storm damage repair and insurance claims, makes them perfectly suited to the needs of the region. Their commitment to communication, professionalism, and customer advocacy ensures that homeowners have a stress-free and positive experience. The fact that their business is built on referrals and glowing testimonials is the most powerful testament to their quality and reliability.

In conclusion, for residents of Garfield Heights and the greater Cleveland area, Kerns Roofing & Restoration is a company that you can count on. They are not just a contractor; they are a dedicated team that works for you, providing expert craftsmanship and a level of customer service that is truly exceptional. When you need a new roof or restoration services, their reputation for honesty, efficiency, and a willingness to go above and beyond makes them a clear choice.

Kerns Roofing & Restoration is centrally located at 9535 Midwest Ave Unit 106, Garfield Heights, OH 44125, USA. This location gives them a prime position to serve Garfield Heights and the broader Northeast Ohio region. Their local presence ensures that they can provide quick response times for emergency repairs and timely service for all your roofing and restoration needs.

• Full Roof Replacement and Installation
• Storm Damage Repair (Wind, Hail, etc.)
• Seamless Insurance Claim Management
• Roof Inspections
• Residential and Commercial Roofing
• Siding and Gutter Services

• Specializes in storm damage restoration and insurance claim advocacy.
• Known for exceptional communication and customer service.
• Highly efficient crews, often completing full replacements in one day.
• Professionally managed projects with oversight from experienced staff.
• Reputation for honesty, integrity, and going above and beyond for clients.
• Local, Cleveland-area business with a strong community focus.

Address: 9535 Midwest Ave Unit 106, Garfield Heights, OH 44125, USA

Phone: (440) 271-8781

For homeowners in Garfield Heights, Ohio, Kerns Roofing & Restoration is an outstanding choice. The company’s unparalleled expertise in handling storm damage and managing insurance claims is a critical service in a region prone to severe weather. Their commitment to customer advocacy, as evidenced by their willingness to fight for fair coverage, provides a level of peace of mind that is truly rare. Combined with their highly efficient crews, clear communication, and professional project management, Kerns Roofing & Restoration delivers a service that not only meets but consistently exceeds expectations. Choosing this local company means partnering with a team that is honest, reliable, and truly dedicated to protecting your home with integrity and skill.

Kerns Roofing & Restoration

9535 Midwest Ave Unit 106, Garfield Heights, OH 44125, USA