Lask Exterior Solutions, LLC Photos










Lask Exterior Solutions, LLC Introduce
For residents of Loves Park, Rockford, and the wider Illinois region, maintaining a home's exterior is an ongoing concern. The state's climate, known for its severe storms and fluctuating temperatures, places immense stress on roofs, siding, and gutters. When seeking a contractor for home improvement projects, homeowners prioritize reliability, quality workmanship, and a company that stands behind its work. Lask Exterior Solutions, LLC is a local company with a history that has garnered attention from the community, and it is important for potential customers to understand the full context of their operations.
Lask Exterior Solutions, LLC operates in the home exterior and roofing sector, and public data suggests a complex past involving a previous entity, Lask Roofing. This article will provide an overview of the company, focusing on the available factual information and customer feedback. It is designed to help local users in Illinois make an informed decision by presenting the data transparently. We will cover their location, the services they offer, and the key highlights and concerns raised in recent customer testimonials.
The decision to hire a contractor is a significant one, and homeowners need to have all the relevant information to make the best choice for their property. The provided reviews for Lask Exterior Solutions, LLC raise serious questions about warranty coverage and customer service follow-through. While it's important to recognize that all businesses may have some negative feedback, the specific nature of these complaints—involving a business name change and alleged failure to honor previous warranties—is a critical piece of information for any local user. This guide aims to lay out the available facts so that readers can evaluate whether this company is the right fit for their needs.
At Lask Exterior Solutions, LLC, as a home services company, their goal is to provide exterior solutions to the local community. The company's business model, as it can be interpreted from the provided information, involves offering services for roofs and other exterior components. However, the customer reviews point to potential issues with their business practices, particularly in relation to honoring commitments from a previous business name. It is essential for any homeowner to perform due diligence, ask detailed questions about warranties and business history, and get all agreements in writing before proceeding with a project. The provided feedback serves as a cautionary tale about the importance of verifying a company's standing and its commitment to customer support over the long term.
Lask Exterior Solutions, LLC is located at 530B Windsor Rd, Loves Park, IL 61111, USA. This location makes them accessible to homeowners in Loves Park, Rockford, and the surrounding areas. As a local business, they are situated within the community they serve, which is typically a positive attribute for a contractor as it implies a familiarity with local building codes and community standards.
However, the accessibility of a contractor extends beyond their physical location to their responsiveness and willingness to engage with customers. The provided reviews suggest that there may be challenges in getting a timely response or a complete follow-through on promised services, which can be a significant drawback for homeowners, especially when dealing with time-sensitive issues like storm damage. It is a crucial aspect of their accessibility that potential customers should consider.
Based on the information available and the context provided, Lask Exterior Solutions, LLC offers a range of exterior services to homeowners. These services likely include the core functions of a roofing contractor, as well as other exterior home improvements.
Services Offered:
- Roofing: The company's primary service is roofing, which includes installation and likely repair. The reviews mention a roof that was installed eight to ten years prior, which suggests they have experience in new roof projects.
- Siding: As an "exterior solutions" company, it is probable they offer siding installation and repair, which is a common service provided by roofing contractors.
- Storm Damage Repair: One review mentions a hailstorm, indicating that the company handles storm damage inspections and repair. This is a critical service for homeowners in Illinois, where severe weather is common.
- Gutter Services: The company may also offer gutter installation and maintenance as part of their exterior solutions package, as this is a related service.
Based on the reviews provided, there are a few key highlights and serious concerns that potential customers should be aware of when considering Lask Exterior Solutions, LLC for their roofing and exterior needs.
- Past Project History: The reviews indicate that the company has a history of performing roofing work, with one customer noting a new roof installation eight to ten years ago. This suggests a long-standing presence and experience in the local market.
- Customer Service Issues: A significant concern is the difficulty customers have reported in getting a timely response and a full follow-through on projects. One review mentions a representative being difficult to reach and a failure to provide necessary documentation for an insurance claim.
- Warranty and Business Identity Issues: A major red flag raised by a customer is the claim that a previous warranty is not being honored due to the company operating under a new name, "Lask Exterior Solutions" instead of "Lask Roofing." This suggests a potential lack of continuity and a refusal to stand behind past work, which is a critical concern for any homeowner relying on a long-term warranty.
- Loss of Repeat Business: The negative reviews clearly state a loss of repeat business due to these issues. One customer, who was a returning client, explicitly states they will be using a competitor, which is a strong indicator of a negative customer experience.
For those who wish to contact Lask Exterior Solutions, LLC, their contact information is as follows. Potential customers should be prepared to ask detailed questions about their business history and warranty policies.
Contact Information:
- Address: 530B Windsor Rd, Loves Park, IL 61111, USA
- Phone: (815) 964-2220
In conclusion, for residents in Loves Park, Illinois, and the surrounding regions, Lask Exterior Solutions, LLC is a company with a documented history and a public record of both positive past work and recent service-related issues. The information provided, especially the customer reviews, indicates a need for caution and thorough investigation by any potential client. While the company may be capable of performing roofing and exterior work, the concerns raised about unresponsive communication, a lack of follow-through on projects, and the alleged failure to honor warranties are significant and should not be overlooked. Therefore, while the company may be locally accessible, its suitability for locals is highly contingent on a homeowner's willingness to navigate these reported challenges. It is recommended that any potential customer asks for detailed, written confirmation of warranty coverage, project scope, and a clear understanding of the company's business history to ensure a positive and secure outcome for their home.
Lask Exterior Solutions, LLC Services
Roofing Contractor
- GAF Roofing
- Gutter Helmet Gutter Guards
- TAMKO Roofing
- Owens Corning
- Residential Roofing
Lask Exterior Solutions, LLC has been known for its superior service to residential customers in and around Rockford, IL. Our prompt, professional technicians who install and repair with only the highest quality materials have set us apart from other roofing companies.
- Commercial Roofing
The roofing on your commercial building is often more than just protection from the weather. It signifies protection of your critical business investment. Lask Exterior Solutions, LLC understands that a faulty roof on a commercial building can cause damages that go far beyond warped decking. As s...
- Gutter Helmet
Our gutter specialists in the Cherry Valley, IL area love to show customers the amazing benefits of installing the Gutter Helmet system on their existing gutter systems. Often, homeowners are amazed by the amount of time they save once the installation is complete, and simply cannot believe that ...
- Siding
The siding on your home should not only look good, it should also be a durable layer of protection for what lies underneath. At Lask Exterior Solutions, LLC, we specialize in making sure that your siding is doing both of these jobs. Because we specialize in vinyl, steel and aluminum siding, you c...
- Windows
Are you looking for ways to improve the energy efficiency in your home? If so, replacing your windows is one of the best ways to reach your goal. At Lask Exterior Solutions, LLC, we’ll help you keep out the hot summer sun or the cold winter rain and snow in order to keep your home at a temperatur...
- Doors
Energy Efficient Door Options for Every Home In today’s world, consumers are all about preserving energy. Not only does energy efficiency decrease your negative effect on the planet, it can also save you money on your utilities each month. There are several aspects of keeping your home at a tempe...
Lask Exterior Solutions, LLC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Lask Exterior Solutions, LLC Location
Lask Exterior Solutions, LLC
530B Windsor Rd, Loves Park, IL 61111, USA
Lask Exterior Solutions, LLC Reviews
jobcallworkquotecleanmessagewarrantysidingshingleshome
★ 5★ 4★ 3★ 2★ 1Lask Roofing, now Lask Exteriors, same phone number, same owners. Lask Roofing went bankrupt. Lask Roofing did our roof, supposed to have 30 year warranty to cover leakage. Called, have many small spots leaking through to ceiling in garage and living room, they say because they have different name, they no longer deal with previous customers of Lask Roofing. So apparently any warranty they had prior doesn't exist. Don't use this company. Will not stand behind their product and services. Or may not still be around to support it.
Oct 03, 2022 · David KochI called them to inspect our roof again after the hailstorm at the end of June 2023 since they replaced our roof eight to 10 years ago for the same reason. Getting Sean Monestero to call back or follow through has been like pulling teeth. I got a quote and *finally* got photos to submit to our insurance company, but our insurance claim was finally closed because Sean couldn't be bothered to send them a line item quote per their request. Looking forward to using one of your competitors, Sean; I guess you don't want our repeat business!
Oct 24, 2023 · Todd TuttleI had the Gutter Helmet installed 5 years ago. I have some problems with the Gutter Helmet leaking on a section of the roof. The Gutter Helmet supposedly has a lifetime warranty. I had called with the problem. A person came out and looked and said I needed to replace the section due to damage. I called and asked to meet with Lask employee that did the inspection to explain "damage". I had a time set up to meet, no show. Called again to setup a time never received a return phone call. Called the office and left a message to speak to Adam Lask. No return phone call. Still waiting. Evidently they don't stand behind their product or work and care less about the customer. Very poor customer service
Nov 11, 2020 · Jeff CarrI hired Lask to do my 52 square roof. They were competitively priced and had me on the schedule in 2 weeks. A crew of 7 showed up promptly in the morning and got right to work. In 1 day they had the roof stripped, underlayment down, and half of the shingles up. Day 2 they arrived promptly in the morning and had everything finished that evening. It was hot and these guys worked their buts off. They were professional, respectful, and had a smile on their face. I have done some roofing and enjoyed watching them as they worked in harmony. This was not an easy roof as there are many hips and valleys, and even a trouble spot that needed to be steel. Extra venting was installed to make sure it was done right. They did everything correctly and didn't cut corners. The roof looks fantastic! If I ever have any issues I am confident that Lask will stand by their quality work. I was impressed with this company and would highly recommend them to anyone looking for a new roof.
Jun 11, 2020 · Joseph BrooksGot 3 quotes and most were similar in price. I went with Lask because they were flexible in some of the pricing areas and quick to respond to questions. They told us before hand when they were having supplies delivered and when they would start. They were always on time and very respectful of our outside landscape and privacy. It was a messy job since they had to remove 2 older layers of shingles and replace some plywood sheets. They worked long hours and hit it done in 2 days. They did a great job cleaning up. Roof looks great and would highly recommend.
Jul 22, 2019 · John Mullin
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