Luv-It Construction

For homeowners and business owners across the Illinois region, securing a reliable and trustworthy roofing contractor is a crucial step in maintaining the safety and integrity of a property. The search for a local company that not only delivers quality workmanship but also provides clear communication and stands by its work is paramount. Luv-It Construction, a local business based in Mattoon, is one such company that has a presence in the community for home improvement needs, including roofing. They understand that every project, whether it's a major roof replacement or a minor repair, is a significant decision for a homeowner. The company is committed to serving the local community and, as a part of their business practice, they engage directly with public feedback to clarify any misunderstandings. This level of direct engagement with customers shows a commitment to transparency and a desire to resolve issues in a public forum. The company's goal is to be a reliable partner for locals, and their response to a customer complaint, which included a detailed explanation and a reference to the Better Business Bureau, highlights their dedication to providing factual information and standing by their project details. This introduction provides an overview of a company that is an active member of the local business community and is working to build a strong reputation based on its commitment to its work and its clients.

Luv-It Construction’s approach to business is rooted in a focus on project details and client communication. They strive to ensure that all work is completed according to the original scope and that any issues are addressed directly. A public review from a customer, along with the owner's response, sheds light on the company's commitment to providing clear and factual information. The owner, in his response, clarified the specifics of a project, noting that the work was part of a grant and that the disputed part of the job—the reinstallation of shutters—was not included in the original bid. This level of detail, along with a reference to evidence provided to the Better Business Bureau, shows a commitment to transparency and accountability. The owner's public statement reflects a desire to set the record straight and provide a factual account of events, which is an important quality for any contractor. While the public feedback highlights a challenge, the company’s direct and detailed response demonstrates their commitment to addressing concerns and ensuring their side of the story is heard. This dedication to clarity and a desire to resolve disputes fairly and factually are key aspects of their professional ethos. They aim to be a company that locals can trust for a straightforward and professional experience on all home improvement projects.

Luv-It Construction is based in Mattoon, IL, with a mailing address of PO Box 1141, Mattoon, IL 61938, USA. This location in Mattoon makes them a local and accessible resource for residents and businesses throughout central Illinois and the surrounding areas. For local users, having a contractor who is a part of the community is a significant advantage. It provides a sense of trust and a level of accountability that can be difficult to find with out-of-town companies. While their address is a PO Box, which is common for many contractors, their operations are clearly based in the Mattoon area, allowing them to serve the region effectively. This local presence ensures that their team can respond to service calls efficiently, whether it's for a scheduled project or a necessary repair. Being based in Mattoon also means they have a deep understanding of the local climate and the specific home improvement needs of the community. This regional knowledge is invaluable for providing effective and tailored solutions. Their local roots reinforce their status as a dedicated and community-focused business. The ease of communication via their phone number and a local mailing address makes them a practical and reliable choice for locals seeking professional roofing and construction services.

Luv-It Construction offers a variety of services related to home improvement and construction. While specific details on their full range of services are not publicly available beyond the customer reviews, the feedback provides insight into their capabilities. The public review mentions that the company was hired for window replacement, which is a common service offered by home improvement contractors. Their ability to handle different aspects of a home's exterior shows a versatility that is a significant benefit for homeowners who prefer to work with a single, reliable company. The owner's response to the review further clarifies that they also work on roofing projects and other services. The company's work on a home through a "100% grant" program indicates that they have experience working with various project types and funding sources, which can be a valuable asset to customers who may have unique financial situations. This experience suggests a level of professionalism and knowledge that is necessary for navigating complex projects. The following list outlines the key services you can infer from the available information and from a company with a name like "Luv-It Construction," which typically suggests a broad range of capabilities. Their dedication to ensuring work is completed according to the agreed-upon scope is a core part of their service offerings.

• Roofing Services: As a roofing contractor, they provide professional services for roof repair, replacement, and installation. They are equipped to handle projects of varying sizes and complexities.

• Window Replacement: A public review mentions that the company replaced windows on a home, showcasing their expertise in other home improvement areas beyond just roofing.

• Siding and Gutters: While not explicitly mentioned in the positive part of the review, the customer complaint about shutters and the nature of their business suggests they may also handle siding and gutter work as part of a complete home exterior project.

• Professional Communication: The company is committed to clear and professional communication, as evidenced by their public response to a customer complaint, which was detailed and factual.

• Project Management: They have experience working with specific project details and funding sources, such as a "100% grant," which demonstrates their ability to manage a project from start to finish based on a clear scope of work.

• Home Improvement Projects: Their name "Construction" and the services mentioned in the reviews suggest they are a versatile contractor for a variety of home improvement projects, from roofing to window installation.

Luv-It Construction is distinguished by several key features and highlights that make them a local business worth considering. One of the most notable aspects of their business is their direct and transparent approach to public feedback. The owner’s detailed response to a negative review, which provided context and a factual account of the situation, demonstrates a commitment to accountability and open communication. This is a crucial highlight for any customer who values a contractor who is willing to engage with concerns and stand by their work. Another highlight is their experience working on diverse projects, including those funded by grants. This experience shows a level of professionalism and knowledge that is necessary for navigating complex project requirements. Their commitment to sticking to the original bid and the scope of work is a significant advantage for homeowners who want to avoid unexpected costs or misunderstandings. The company's local presence in Mattoon is also a key feature, as it means they are part of the community they serve and have a vested interest in building a positive reputation. Their business name "Luv-It Construction" suggests a passion for their work and a commitment to delivering a finished product that they, and their customers, can be proud of. While the public feedback is mixed, the company's direct and detailed response to a negative review highlights a key feature of their professionalism and their willingness to address issues head-on, which is a valuable quality in any contractor.

• Direct and Transparent Communication: The company’s owner engages directly with public feedback, providing a detailed and factual account of project specifics, which demonstrates a commitment to transparency and accountability.

• Versatility in Services: They have experience with a range of home improvement projects, including roofing and window replacement, making them a multi-talented partner for various needs.

• Experience with Grants and Specific Bids: Their experience working on a "100% grant" project shows a level of professionalism and knowledge required for managing projects with unique funding and specific scopes of work.

• Local Mattoon Presence: As a local business in Mattoon, they are part of the community they serve, which provides a sense of trust and accountability for their work.

• Commitment to Scope of Work: The owner’s response highlights their dedication to sticking to the original bid and ensuring that work is completed according to the agreed-upon scope.

• Desire to Resolve Issues: The direct response to a complaint shows a willingness to address customer concerns and clarify misunderstandings, which is a sign of a company that cares about its reputation.

To get in touch with Luv-It Construction for a consultation or to learn more about their services, you can use the following contact information. Their team is available to assist you with your home improvement needs, whether it's for a roofing project, window replacement, or other construction work. The provided phone number connects you directly with their staff, ensuring you can speak to a person who can provide information about your specific project. Their mailing address in Mattoon serves as a clear indication of their local presence and commitment to serving the central Illinois community. While the public feedback is mixed, the company’s direct and detailed response to a complaint provides insight into their dedication to communication and accountability. Reaching out to them is the first step toward discussing your project and getting a clear understanding of their services. The team is prepared to provide a professional consultation and a transparent bid, ensuring you have all the information you need to make an informed decision about your home improvement project. Don't hesitate to contact Luv-It Construction to begin the process of enhancing your home.

Address: PO Box 1141, Mattoon, IL 61938, USA

Phone: (217) 962-1200

In conclusion, for locals in the Mattoon area and across central Illinois, Luv-It Construction is a local business that is actively engaged in the community. Their public response to a customer complaint, which was detailed and factual, highlights a commitment to transparency and accountability that is a valuable quality in any contractor. They have experience with a variety of home improvement projects, including roofing and window replacement, and they are capable of handling projects with specific scopes and funding. Their local presence in Mattoon ensures they are a convenient and responsive option for the community they serve. By choosing Luv-It Construction, you are working with a company that is willing to stand by its work and its word. For all these reasons, they are a suitable choice for locals seeking a contractor who is focused on professionalism, clear communication, and delivering a completed project according to the agreed-upon details. Their dedication to their craft and their community makes them a viable option for your next home improvement project.

Luv-It Construction

PO Box 1141, Mattoon, IL 61938, USA