MGA Roofing LLC

Hello, fellow Michiganders. When it comes to something as important as your home's roof, the choice of a contractor is one of the most critical decisions you will make. Your roof is your primary defense against our state’s unpredictable weather, from heavy snow and ice to powerful thunderstorms and hail. Finding a company that is not only skilled but also honest, professional, and reliable is paramount. This article is intended to provide a clear and factual overview of MGA Roofing LLC, a company located in Shelby Township, Michigan, based on serious customer reviews that are available in the public domain.

It is vital for us as local residents to share information and experiences to help protect one another from potentially negative outcomes. The following details are not intended to be a comprehensive endorsement or condemnation, but a transparent presentation of the information available. The purpose is to help you, as a local homeowner, make an informed decision when considering who to hire for your next roofing project. The reviews provided raise significant concerns that any potential customer should be aware of.

The reviews for MGA Roofing LLC are highly critical, pointing to a severe lack of professionalism, poor workmanship, and a failure to honor commitments. One customer stated they would give "0 stars" if possible, citing an "extremely rude" interaction and an owner who "threatened to sue me" for posting a review about their "unprofessional" behavior. Another customer detailed a costly roof leak due to "improperly installed flashing" just 10 years after the installation. This customer claims MGA Roofing LLC wrote off the problem without even inspecting the roof, blaming it on solar panels, despite the panels being a significant distance away and professionally installed. The company is also accused of having a policy that "anything on a roof or any work up there voids a warranty," which would include common items like satellite dishes, and of leaving roofing nails scattered in the garden for a decade. Both reviews explicitly advise other customers to "stay far away from this business" and "avoid this company." This type of feedback is extremely serious and should be considered with great care by any local resident.

In the world of local business, a company's reputation and its handling of customer issues are everything. Reviews like these, which point to a failure of ethics, workmanship, and customer service, are major red flags. While some companies may have a mixed bag of reviews, the consistent theme of rudeness, refusal to honor warranties, and poor installation practices in the provided feedback is a matter of critical importance for any homeowner considering this business.

MGA Roofing LLC is located in Shelby Township, Michigan. Their physical address is 6505 Auburn Rd # B, Shelby Township, MI 48317, USA. A local presence is typically a positive indicator, as it suggests a contractor is familiar with the community and its specific needs. However, in the context of the severe negative reviews, the company’s local address does not mitigate the concerns raised about their business practices. It is a reminder that a local address is only one factor in the decision-making process.

The accessibility of a contractor is often a key factor for homeowners. The company's phone number is (586) 726-5099, and a mobile number is also provided as +1 586-726-5099. While these direct lines of communication would normally be a benefit, the customer feedback suggests that communication with MGA Roofing LLC may not lead to a satisfactory resolution. One review describes a conversation with the company as "extremely rude" and mentions the owner threatening legal action over a negative review. This information is critical for any potential customer to consider before reaching out, especially regarding a service that requires trust and clear communication.

Based on the company's name and the customer reviews, we can infer a range of services that MGA Roofing LLC likely offers. However, it's important to view this information through the lens of the provided customer feedback, which raises serious questions about the quality and reliability of these services.

• Roof Installation: The reviews indicate that the company performs roof installations. One customer's experience suggests the installation was "improperly installed" and caused a leak just ten years later, while another commented that the roof was "installed terrible."

• Roof Repairs: While the company might offer repair services, one review notes a costly repair for a leak caused by MGA's poor installation, which the company allegedly refused to address.

• Warranty and Customer Service: The reviews specifically mention issues with warranty coverage. MGA Roofing LLC is accused of having a policy that a variety of common activities, such as a chimney repair or a satellite dish installation, would void a warranty. This is a critical piece of information for any potential customer to understand.

• Post-Project Cleanup: A customer review mentions being "still picking up roofing nails in my garden" a decade after the installation, which suggests a severe lack of professionalism and attention to detail in the cleanup process.

While a typical article would highlight positive features, the only provided information for this section is a collection of extremely negative customer reviews. Therefore, this section will focus on the features and highlights raised by that feedback, which are presented as significant warnings to the local community.

• Poor Workmanship: Both reviews allege poor installation practices, with one leading to a leak and the other described as "terrible." This is the most fundamental failure a roofing contractor can have, as the primary purpose of their service is to protect the home.

• Unprofessional and Rude Communication: One customer described an interaction with the company as "extremely rude." This behavior, along with a threat to sue for a negative review, points to a severe lack of professionalism and a hostile approach to customer service.

• Failure to Honor Commitments and Warranties: The company is accused of refusing to inspect a leaking roof, unjustly blaming the issue on solar panels, and having an overly restrictive warranty policy. This indicates a potential lack of integrity and a failure to stand behind their work.

• Lack of Attention to Detail: The review mentioning roofing nails still being found ten years later speaks to a severe neglect of the final cleanup phase, which is a key part of a professional installation process.

• Financial and Trust Concerns: The reviews create serious doubts about the company's trustworthiness. A contractor who fails to honor their warranty and refuses to even inspect a potential issue is not one that can be relied upon for such a critical home project.

For anyone in Shelby Township or the surrounding area who may have been considering MGA Roofing LLC for a project, the following contact information is provided. However, due to the serious and consistent nature of the customer reviews, extreme caution is advised.

Address: 6505 Auburn Rd # B, Shelby Township, MI 48317, USA

Phone: (586) 726-5099

Mobile Phone: +1 586-726-5099

In conclusion, for local residents in Shelby Township, Michigan, the decision of who to hire for a roofing project is a critical one that should be made with all available information. The provided customer reviews for MGA Roofing LLC raise significant and serious concerns regarding unprofessional behavior, poor workmanship, and a failure to honor commitments and warranties. The feedback points to a company that may not be a suitable or reliable partner for a critical home improvement project.

The most important features for a contractor are not just their location or their list of services, but their integrity, their professionalism, and their ability to stand behind their work. The provided reviews suggest a troubling failure in these areas. Therefore, based on the information provided, this company is not presented as a suitable or recommended choice for local homeowners who value trustworthiness and reliability in a contractor. It is a reminder that due diligence and careful consideration of all available feedback, especially from fellow community members, are paramount before hiring anyone for work on your home.

MGA Roofing LLC

6505 Auburn Rd # B, Shelby Township, MI 48317, USA