Montes Roofing

For homeowners in Oak Lawn and the greater Chicago area, the roof over their head is a critical asset. Illinois weather, known for its extreme conditions, can put a significant strain on a home's exterior, making it essential to have a reliable and well-maintained roof. When damage occurs due to age or a severe storm, the search for a trustworthy roofing contractor becomes a top priority. The ideal company should offer not only skilled craftsmanship but also transparency, professionalism, and a genuine commitment to customer satisfaction. The process of getting a new roof or a significant repair can be daunting, and working with a contractor who simplifies this process is highly valued by local residents.

Montes Roofing is a company that has been serving the Chicago area for decades, with a local office in Oak Lawn. They have built a reputation for providing a range of services, from roofing to gutters, and have received a mix of customer feedback that provides a comprehensive look at their business practices. This article will offer a clear, factual overview of Montes Roofing to help local users make an informed decision. We will delve into their location, the services they offer, and key highlights from customer reviews, both positive and cautionary, to give a complete picture of what to expect when working with this contractor.

One of the most complex aspects of a major home repair, especially after storm damage, is navigating the insurance claim process. It is a topic that can be confusing and fraught with potential pitfalls for homeowners. The communication between the contractor, the homeowner, and the insurance company must be clear and factual to ensure a claim is processed correctly. A contractor's guidance in this area can be a huge benefit or, as some reviews suggest, a potential point of conflict. For locals in Illinois, understanding this dynamic is crucial before embarking on a roofing project that involves an insurance claim.

Beyond the financial aspects, the quality of the work and the professionalism of the crew are paramount. A great contractor should provide a fast, efficient service, use high-quality materials, and stand behind their work. The testimonials from previous clients are invaluable in determining if a company lives up to these standards. The following information about Montes Roofing is a collection of public data and customer feedback, designed to empower you, the local user, with the knowledge to decide if they are the right fit for your home improvement project.

Montes Roofing is conveniently located at 10344 Kilpatrick Ave, Oak Lawn, IL 60453, USA. This local presence is a significant advantage for residents in Oak Lawn and the surrounding communities of the greater Chicagoland area. A local company can provide a quicker response time for estimates, scheduled work, and, most importantly, emergency repairs after severe weather events. Being based in the community allows them to be familiar with the local building codes and specific challenges that homes in the area face, from flat roofs to pitched roofs.

The company's accessibility makes it easier for customers to communicate with them and for their crews to be dispatched to job sites efficiently. Their local roots foster a connection to the community, which can be a comforting factor for homeowners making a significant investment in their property.

Montes Roofing offers a wide array of services for both residential and commercial properties, demonstrating a broad expertise in exterior home services. Their services are designed to address the full spectrum of a building's exterior needs. Based on publicly available information and customer reviews, their services typically include:

• Roofing Installation and Replacement: Offering expert services for installing new roofs or replacing old, damaged ones. They have experience with a variety of roof types, including flat, low-sloped, and pitched roofs.
• Roof Repair: Addressing common issues like leaks, damaged shingles, and other problems that compromise a roof's integrity.
• Gutter Services: Installation and replacement of gutters, a crucial service for proper water drainage to protect a home's foundation and siding.
• Soffit and Tuckpointing: They also offer soffit services and tuckpointing, which are important for a home's structural integrity, ventilation, and overall appearance.
• Insurance Claim Assistance: The company states that they are willing to help customers with their roofing claims and have experience working with insurance adjusters.
• Free Estimates: They offer free estimates for all their services, which allows homeowners to get a clear idea of the project's scope and cost without any initial commitment.

The customer reviews for Montes Roofing offer a dual perspective, highlighting both the company's strengths and a significant point of concern.

Positive Highlights:

• Professionalism and Reliability: One customer praised Robert and his team for being "very professional and reliable." This speaks to the company's commitment to timely and respectful service.
• Customer Satisfaction: A satisfied client who had gutters replaced was so pleased with the work that they planned to use the company for their roof as well. This indicates a high level of confidence in the quality of their work.
• Fair Pricing: A customer noted that the company offers "reasonable prices," which is a key factor for homeowners who are managing a budget for their home improvement projects.
• Stands Behind Their Work: The positive review specifically recommends the company for those looking for a business that "stands behind their work," which is a crucial quality for a roofing contractor.

Cautionary Highlight:

• Insurance Claim Process: A negative review raises a serious concern about the company's handling of an insurance claim. The customer alleges that they were advised to have repairs done first, with the promise that the company would send pictures to the insurance company on their behalf, a process that is often not accepted by insurance providers. The customer advises that homeowners should ensure the insurance company sees the damage "with their own eyes and cameras" to avoid a denied claim.

For residents in Oak Lawn, IL, and the surrounding areas who are considering Montes Roofing for a project, the following contact information is available:

Address: 10344 Kilpatrick Ave, Oak Lawn, IL 60453, USA

Phone: (708) 790-2507

For homeowners in Oak Lawn and the greater Illinois region, Montes Roofing is a local contractor with a long-standing presence and a reputation for professional service, as evidenced by positive customer feedback. The company's suitability for locals lies in its accessibility, its wide range of services, and its commitment to fair pricing and customer satisfaction. For those needing gutter replacement or other straightforward exterior work, the company is highly recommended by at least one satisfied customer who found them reliable and professional.

However, the contrasting review regarding the insurance claim process is a significant point of caution for potential clients. This feedback is a vital reminder for locals to be proactive in understanding the insurance claim process for roofing in Illinois. Homeowners should always verify a contractor's advice with their insurance company directly and ensure that all procedures, such as adjuster visits and official documentation, are followed precisely to avoid any complications. While Montes Roofing offers a promising service, especially for direct-pay projects, customers pursuing an insurance claim are advised to take extra steps to ensure their claim is handled correctly and to get all agreements in writing.

Montes Roofing

10344 Kilpatrick Ave, Oak Lawn, IL 60453, USA