Northeast Roofing Specialists

For homeowners in Pennsylvania, particularly in the northeastern region, a durable and well-maintained roof is a crucial asset against the state's challenging weather. The area experiences a full range of seasonal conditions, from heavy snow and ice in the winter to strong winds and thunderstorms in the summer. When a roof is damaged or aging, it's essential to find a local roofing contractor who understands these specific environmental demands and can provide reliable, high-quality service. Northeast Roofing Specialists, based in Shavertown, PA, has been serving residential and commercial customers for more than 15 years, building a reputation for their expertise in roof repairs, replacements, and storm damage restoration. The company's philosophy is built on integrity, with a commitment to providing honest and fair pricing, and they state that the owner is on every job to ensure complete customer satisfaction. They understand that a roofing project is a significant investment and that homeowners expect a job to be done correctly and on time. Northeast Roofing Specialists' dedication to using top-quality materials from well-known manufacturers, including CertainTeed, Owens Corning, and GAF, highlights their focus on durability and long-term performance. This commitment to superior materials and professional installation is a key part of their business model, ensuring that every roof they work on is built to last. While the company's website presents a strong image of a professional and responsive team, recent customer feedback has brought to light concerns regarding communication and the timeliness of resolving post-installation issues. This feedback suggests that while the quality of the initial work may be good, customers may experience delays in follow-up service. This is an important consideration for anyone looking to hire a contractor, as the long-term relationship and support are just as crucial as the initial installation.

Northeast Roofing Specialists is conveniently located in Shavertown, Pennsylvania, providing easy access for customers throughout the northeastern region of the state. Their office is situated at 2 Manor Dr Suite 101, Shavertown, PA 18708, USA. This central location places them in a prime position to serve a wide array of local communities. For homeowners in the Wyoming Valley, including towns like Wilkes-Barre, Kingston, and Dallas, their proximity is a significant advantage. Having a local contractor who can respond quickly is invaluable, particularly when dealing with storm-related damage or unexpected leaks. Northeast Roofing Specialists’ location allows them to provide prompt estimates and service, which is essential for mitigating damage and providing peace of mind. The company states they have over 15 years of experience and are well-versed in handling a variety of home improvement and roofing projects. Being a locally owned and operated business means they are deeply connected to the communities they serve, often leading to a greater sense of accountability and personalized service. This local knowledge is a key benefit, as they are familiar with the specific weather challenges and building codes of the area. However, recent customer reviews indicate that while the location is accessible, there may be challenges with consistent communication and project management, which could impact the overall customer experience. For residents considering a roofing project, the convenience of their location is a clear benefit, but it is important to factor in the potential for communication issues that have been raised by other customers.

Northeast Roofing Specialists offers a comprehensive suite of services to meet the diverse needs of both residential and commercial clients. As their name suggests, they are focused on the specialized area of roofing, but their expertise extends to a variety of related services, making them a versatile contractor for many exterior home projects. Their services are designed to address everything from routine wear and tear to major storm damage. The company is a specialist in roof repairs, offering quick and efficient solutions for a variety of problems, including shingle replacement, vent boot replacement, leaky roofs, and fascia repair. This expertise in diagnostics and repairs is particularly valuable in a region where weather-related damage is a common concern. In addition to repairs, they also offer full roof replacement services. They work with a wide range of top-quality roofing materials from well-known manufacturers, including CertainTeed, Owens Corning, and GAF, ensuring that clients have a selection of durable and aesthetically pleasing options. They also have experience with different types of roofing systems, including asphalt shingles and metal roofing. A key service they provide is assistance with insurance claims, as they are designated as “insurance claim specialists.” This is a crucial benefit for homeowners dealing with storm damage, as the process of working with insurance companies can often be complex and overwhelming. However, some recent customer reviews have noted issues with the company's communication and follow-up on projects, with one customer stating they had a new vent that needed replacing and it was never resolved after many months of contact. While the services they offer are extensive, the customer experience of receiving that service appears to be inconsistent based on recent feedback. It is important for potential clients to consider both the scope of services and the reliability of the company’s communication and follow-up.

• Residential & Commercial Roofing: They provide expert roofing services for both homes and businesses, including repairs and full replacements.
• Roof Repair: The team specializes in fast and efficient roof diagnostics and repairs for a variety of issues, such as leaky roofs and shingle replacement.
• Storm Damage Repair: They are experts in repairing storm damage and can assist homeowners with navigating the insurance claim process.
• Roof Replacement: The company offers full roof replacement services using a variety of top-quality materials, including asphalt shingles and metal roofing.
• Gutter Services: While not the main focus, as part of their comprehensive exterior services, they have experience in working with gutters as well.

Northeast Roofing Specialists highlights several features that are designed to appeal to local homeowners, though some of these are contradicted by recent customer feedback. The company states that the owner is on every job to ensure customer satisfaction, which, in theory, should lead to a high level of accountability and quality control. They also promote themselves as a family and locally owned and operated business with over 15 years of experience, a characteristic that often instills trust in local communities. Their commitment to using top-quality roofing materials from major manufacturers like CertainTeed, Owens Corning, and GAF is a strong point, as it ensures that the products they install are durable and backed by manufacturer warranties. Another key feature is their self-proclaimed expertise as "insurance claim specialists," a service that can be invaluable to homeowners after a storm. They also offer free estimates, which is a standard but important feature for any contractor. However, recent reviews from real customers present a more mixed picture of these features. While the quality of the initial work, such as the installation of shingles and power vents, has been praised, the follow-up service and communication have been a point of contention. Customers have noted significant delays in resolving post-installation problems and a lack of responsiveness to calls, texts, and emails. This poor customer service, as one review explicitly states, has led to a lack of recommendation. While the company's stated features are positive, the actual experience of some customers suggests a gap between the company's promises and their execution, especially when issues arise after the initial project is completed. For local users, this discrepancy is a crucial factor to consider.

• Owner On Every Job: The owner is reportedly on-site for every project, a feature meant to ensure quality control and customer satisfaction.
• Family & Locally Owned: With over 15 years of experience, their local presence is intended to foster trust and accountability within the community.
• Top-Quality Materials: They use high-quality materials from leading manufacturers like CertainTeed, Owens Corning, and GAF, backed by strong warranties.
• Insurance Claim Specialists: The company has experience in assisting clients with the often-complex process of filing and managing insurance claims for storm damage.
• Free Estimates: They provide complimentary, no-obligation estimates to help homeowners make informed decisions about their roofing needs.

If you are considering Northeast Roofing Specialists for your home improvement needs, you can contact them using the following information. They offer free estimates for potential projects.

Address: 2 Manor Dr Suite 101, Shavertown, PA 18708, USA
Phone: (570) 709-1107
Mobile Phone: +1 570-709-1107

For Pennsylvania residents, choosing a roofing contractor is a decision that requires careful consideration of both the quality of the work and the reliability of the company. Northeast Roofing Specialists is a suitable option for locals due to their extensive experience and their focus on using top-quality materials, which is crucial for protecting homes in the region's climate. The company's expertise in handling a variety of roofing projects, including storm damage and insurance claims, is also a significant benefit for homeowners. However, it is important for potential customers to be aware of the mixed feedback regarding customer service and communication. While the initial work may be done well, as noted by some satisfied clients, other reviews highlight significant challenges in getting follow-up service or consistent communication from the company. The issue of a noisy vent that was never replaced and the long delay in starting a project and processing a refund are serious concerns that prospective clients should weigh carefully. For homeowners who prioritize not only a high-quality initial installation but also a responsive and reliable contractor for any potential future issues, it is essential to consider this feedback. Ultimately, while the company’s services and use of quality materials are appealing, the inconsistencies in customer service and project management may make it a less-than-ideal choice for those who value strong, consistent communication and post-project support from their contractor.

Northeast Roofing Specialists

2 Manor Dr Suite 101, Shavertown, PA 18708, USA