Pema Inc.

For homeowners and property managers across Illinois, the roof is an indispensable component of any structure, providing essential protection against the state's diverse and often challenging weather conditions. From heavy snowfall and ice in winter to severe thunderstorms, high winds, and hail in spring and summer, Illinois roofs endure significant stress year-round. When it comes to maintaining or repairing this critical barrier, finding a reliable and competent **roofing contractor** is paramount. In Arlington Heights, Illinois, Pema Inc. is one of the businesses operating in the home improvement sector. This article aims to provide an overview of Pema Inc. based on publicly available information and customer feedback, to help Illinois residents better understand their options when seeking roofing services.

The process of selecting a roofing contractor involves more than just getting an estimate; it's about entrusting a vital part of your property to a professional. This decision can have long-term implications for your home's safety, energy efficiency, and overall value. Therefore, understanding the experiences of previous clients, the scope of services offered, and the company's operational approach is crucial. While Pema Inc. is listed as a roofing contractor, it's important to approach any such service provider with a full understanding of their reported performance. This overview will detail their location, potential services, and what prospective clients in Illinois should consider when engaging with them for roofing projects.

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Pema Inc. is situated in Arlington Heights, Illinois, making it a locally accessible option for residents and businesses within this suburban community and potentially the wider Chicagoland area. Their listed address is:

2323 S Goebbert Rd, Arlington Heights, IL 60005, USA

Arlington Heights is a prominent suburb in Cook County, offering a central location for contractors serving the northwestern suburbs of Chicago. Being located on South Goebbert Road, a well-known thoroughfare, suggests reasonable accessibility for both customers visiting their office and for their teams to travel to various job sites in the surrounding Illinois communities. A local presence can often mean familiarity with regional building codes, common weather-related issues, and the architectural styles prevalent in Illinois homes. This local insight can be an advantage when dealing with specific challenges that Illinois weather poses to roofing systems.

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While the provided customer reviews specifically mention "roofing" and "shingles," a company identified as a "roofing contractor" typically offers a range of services related to roof installation, repair, and maintenance. Based on the general scope of roofing businesses in Illinois, Pema Inc. could potentially offer:

• **Roof Repair**: Addressing issues such as missing or damaged shingles, leaks, and general wear and tear that compromise the roof's integrity. Given Illinois's climate, swift repairs after wind or hail storms are often necessary.
• **Roof Replacement**: Installing entirely new roofing systems, which might be required due to extensive damage, age, or a desire for a material upgrade. Illinois building codes often regulate aspects like the number of shingle layers and the need for permits for significant roof replacements.
• **Shingle Work**: As highlighted by reviews, their work involves shingles, which are a common roofing material in residential applications. This would include installation, repair, and potential replacement of asphalt, architectural, or other types of shingles.
• **Storm Damage Assessment**: Identifying damage caused by severe weather like wind and hail, which are frequent occurrences in Illinois. This often involves inspecting for lifted, cracked, or missing shingles.

It is important for potential customers to directly verify the full range of services Pema Inc. offers, as specific capabilities can vary between contractors. Customers should inquire about specific certifications, insurance, and warranty policies for any work performed.

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When evaluating a roofing contractor, homeowners typically look for reliability, quality of work, and professional conduct. Based on the provided customer feedback regarding Pema Inc., certain aspects of their service have been highlighted, though not always positively:

• **Direct Communication with Owner**: The reviews mention interaction with the "owner," suggesting a direct line of communication with the company's leadership. This can sometimes be a positive, allowing for direct feedback and decision-making.

However, the provided reviews also consistently point to significant concerns:

• **Reported Low Quality Workmanship**: Customers explicitly state that Pema Inc. "did a bad job on roofing" and describe the work as "low quality." Specific issues mentioned include "shingles fell off during storm," indicating potential problems with installation or material adhesion, which are critical for a roof's performance, especially in windy Illinois conditions.
• **Aggressive Customer Interaction**: Multiple reviews highlight that the "owner was very aggressive," which is a serious concern regarding professional conduct and customer service. Respectful and clear communication is vital in any service industry, particularly in home improvement where significant investments are involved.
• **Concerns about Cost and Efficiency**: The terms "Expensive" and "rushed" suggest that customers felt they did not receive adequate value for the price paid, and that the work may have been completed too quickly to ensure proper quality. Rushed jobs can often lead to shortcuts and subsequent issues, aligning with the reported shingle failures.

Given these specific and repeated concerns, prospective clients in Illinois should exercise particular caution and conduct extensive due diligence, including seeking multiple bids, verifying licenses and insurance, and thoroughly researching recent customer experiences before engaging Pema Inc. for roofing services.

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For Illinois residents seeking to contact Pema Inc., their contact details are as follows:

Address: 2323 S Goebbert Rd, Arlington Heights, IL 60005, USA

Phone: (312) 731-3282

Mobile Phone: +1 312-731-3282

Having both a primary and mobile phone number offers multiple avenues for reaching out. Individuals interested in their services should use these contact points to inquire about their offerings, schedule consultations, and obtain detailed estimates for any potential roofing work. It is always advisable to have all discussions and agreements documented in writing.

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For residents of Illinois, particularly in Arlington Heights and the surrounding communities, choosing a roofing contractor is a decision that requires careful consideration due to the significant investment and the critical protective role a roof plays. While Pema Inc. operates locally in Arlington Heights, making them physically accessible, the available public feedback raises substantial concerns that local users in Illinois should be aware of. The reviews provided indicate a pattern of dissatisfaction regarding **workmanship quality**, with reports of "shingles fell off during storm" and the job being "low quality." Such issues are particularly concerning in Illinois, where roofs must withstand strong winds, heavy snow, and hail.

Furthermore, the repeated mentions of the owner being "very aggressive" and the work being "expensive, rushed" are critical factors for any homeowner to weigh. A positive customer experience, clear communication, and transparent, high-quality work are fundamental expectations when hiring a contractor for a crucial home repair. While Pema Inc. may be a local option, these reported experiences suggest that prospective clients in Illinois must proceed with extreme caution. It is highly recommended that any individual considering Pema Inc. for their roofing needs should thoroughly research alternative contractors, obtain multiple bids, request and verify references from recent projects, and review all contractual agreements, including warranty provisions, in detail before making a commitment. For Illinois residents, ensuring the longevity and integrity of their home's roof demands a contractor with a proven track record of reliable performance and positive customer relations.

Pema Inc.

2323 S Goebbert Rd, Arlington Heights, IL 60005, USA