Phifer Construction

For homeowners and property managers in Maryland, the roof is a critical component that shields your property from our region's often varied and challenging weather. From humid summers and heavy rainfall to snowy winters and unexpected severe storms, your roof endures a lot. When issues arise, such as a persistent leak, choosing a reliable and trustworthy local roofing contractor is a decision of paramount importance. This article aims to provide an informative overview of Phifer Construction, a contractor based in Silver Spring, Maryland, to help local users understand more about their services and overall operation.

Phifer Construction has been in business since 1987, indicating a significant presence in the Maryland home improvement sector. Like any business in this field, they play a role in maintaining the structural integrity and aesthetic appeal of our local properties. When considering any major home renovation, especially one as critical as roofing, it's wise to gather as much information as possible to make an informed decision. This includes understanding a company's offerings, its accessibility, and what past customers have experienced. While the goal is to provide a factual and engaging overview, we'll also present some important considerations based on publicly available information, including customer feedback, to give you a complete picture.

Phifer Construction is listed with an address in Silver Spring, MD 20906, USA. Specifically, other public records indicate their main office is at 16021 Industrial Dr, Gaithersburg, MD 20877-1411. This location in Montgomery County suggests they are well-positioned to serve a wide range of residential and commercial clients throughout Silver Spring, Gaithersburg, and the broader Maryland region. A local presence often means a contractor is familiar with regional building codes, common weather patterns, and the types of roofing prevalent in Maryland homes and commercial properties.

Their location in Montgomery County theoretically makes them accessible to communities across the county and potentially beyond. For those seeking roofing or other exterior home improvement services, knowing a contractor's physical location can offer a sense of reassurance and a point of contact should in-person discussions be preferred. However, as we will discuss, direct contact and service resolution have been a point of concern for some past customers. Their listed phone numbers are (301) 598-1859 and +1 301-598-1859.

Phifer Construction Co., Inc. has been in business since 1987 and offers a range of exterior home improvement services beyond just roofing. Based on available public data, their services typically include:

• Roofing Contractors: This includes various roofing services such as:
  • Roofing & Repairs: Addressing issues like leaks, damaged shingles, and other general wear and tear.
  • Roofing & Maintenance: Regular care to prolong the life of your roof.
  • Re Roofing / Re-Roofing / Reroofing: Comprehensive replacement of existing roofing systems.
  • Residential Roofing: Services tailored for homeowners.
  • Rubber Roofing: Installation and repair of rubber roofing systems.
  • Flat Roof / Flat Roofing / Flat Roofs: Specialization in flat roof systems, including TPO, Modified Bitumen, and EPDM.
  • TPO Roofing: Thermoplastic Polyolefin roofing membrane installation.
  • Modified Bitumen: Installation and repair of modified bitumen roofing systems.
  • EPDM / EPDM Roofing / EPDM Rubber / EPDM Rubber Roofing: Ethylene Propylene Diene Monomer rubber roofing solutions.
  • Roof Coatings: Application of protective coatings to roofs.
  • Roof Cleaning: Services to clean and maintain roof surfaces.
• Siding Contractors:
  • Siding Installation: Professional installation of new siding.
  • Siding Replacement: Upgrading existing siding.
  • Vinyl Siding, Wood & Shake Siding: Working with various siding materials.
• Windows:
  • Window Installation & Replacement: Installing new windows or replacing old ones.
  • Window Repair & Install / Window Repairs & Restoration: Repairing damaged windows.
  • Vinyl Windows, Wood Windows: Working with different window materials.
• Gutters & Downspouts:
  • Gutter Installation: Installing new gutter systems.
  • Gutter Guards: Adding protection to prevent clogs.
• Trim: Services related to exterior trim work.
• Doors: Installation and replacement of doors.
• Gutter Covers: Solutions to maintain clean gutters.

This comprehensive list indicates that Phifer Construction aims to be a full-service exterior home improvement provider.

While Phifer Construction offers a broad range of services and has a long history in business, the provided customer review highlights significant concerns regarding their service delivery and customer communication. Therefore, it is challenging to list typical "features/highlights" in a positive light based solely on this feedback.

However, based on what customers *expect* from a professional contractor and what Phifer Construction *aims* to provide (judging by their longevity and service offerings):

• Longevity in Business: Operating since 1987, suggesting extensive experience in the industry.
• Broad Service Portfolio: Offering a wide range of exterior home improvement services including roofing, siding, windows, and gutters.
• Expertise in Various Roofing Types: Including asphalt, rubber, flat roofs (TPO, EPDM, Modified Bitumen).
• Licensed Contractor: BBB records indicate a license number (29659) issued by the Department of Labor, Licensing and Regulation (DLLR)-MD, which is essential for operating legally in Maryland.

However, it is crucial to address the specific customer review provided, which details significant negative experiences:

• Lack of Resolution for Leaking Roof: Despite multiple calls and attempts, the core issue of a leaking roof was not resolved.
• Ineffective Repairs: Initial attempts (e.g., caulking flashing) did not fix the problem.
• Poor Communication and Unresponsiveness: The customer reported that a person came, left without saying a word, and after two months, there was no callback regarding necessary repairs. This indicates a severe breakdown in customer service.
• Unfinished Work/Lingering Issues: The customer was left with a hole in their drywall and a plastic tarp on the ceiling, signifying a project left incomplete or unresolved.

These points of concern are critical for any potential customer to consider.

For those seeking to contact Phifer Construction, the following details are publicly available:

Address: While the prompt listed Silver Spring, MD 20906, USA, other public sources indicate their main office is at 16021 Industrial Dr, Gaithersburg, MD 20877-1411.

Phone: (301) 598-1859

Mobile Phone: +1 301-598-1859

Additional Phone Numbers found in public records: (410) 698-6248, (301) 476-4390

Fax: (301) 948-7477

Key Contacts: Mr. Eugene Phifer (President), Mr. Brian Wise (Co-Owner)

For homeowners and property managers in Maryland, selecting a roofing contractor requires careful consideration of their experience, range of services, and, critically, their reputation for customer service and problem resolution. Phifer Construction, with its decades of operation and comprehensive suite of exterior home improvement services, might appear to be a suitable option at first glance due to its local presence in the Silver Spring/Gaithersburg area. A local contractor is generally presumed to have a better understanding of regional building requirements and climatic challenges.

However, based on the provided customer review, significant concerns are raised that directly impact their suitability for locals. The experience described—multiple unreturned calls, unresolved leaks, seemingly ineffective initial repairs, and being left with unfinished work and lack of communication—is a serious red flag. In Maryland, where adverse weather can quickly turn a minor roof issue into significant interior damage, the responsiveness and accountability of a roofing contractor are absolutely paramount. A homeowner needs to trust that when a problem arises, especially with a repair that was supposedly completed, the contractor will stand by their work and communicate effectively until a proper resolution is achieved.

While Phifer Construction's long history and broad service offerings are notable, the direct customer feedback indicates a potential disconnect in their ability to consistently deliver satisfactory outcomes and maintain reliable communication, particularly when issues persist. For Maryland residents, the peace of mind that comes from knowing their contractor is dependable and accountable is invaluable. Therefore, any local considering Phifer Construction should proceed with extreme caution, thoroughly investigate more recent customer experiences, and obtain very clear agreements on service scope, timelines, and guarantees for problem resolution before engaging their services. The suitability for locals relies heavily on consistent and positive customer experiences, which, in this provided instance, appear to be lacking.

Phifer Construction

Silver Spring, MD 20906, USA