Phoenix Roofing

Phoenix Roofing Photos

No photos available at the moment.

Phoenix Roofing Introduce

Hello, Ohio residents! When the time comes to invest in a new roof for your home, the decision-making process can be complex. You want a contractor who provides excellent work, fair pricing, and a transparent process. For many homeowners in the Mantua, Ohio, area, a company that has been a part of the local scene is Phoenix Roofing. This article is designed to provide you with an in-depth look at this roofing contractor. We'll delve into their services, highlight the key features of their work, and present a balanced view of what you can expect from them based on available public data. If you're a local in Ohio who is currently in the market for a new roof and wants to understand more about a company that prioritizes careful craftsmanship, read on to learn more about Phoenix Roofing.

Phoenix Roofing is a local business dedicated to providing residential roofing services in and around Mantua, Ohio. Their approach to a roofing project is not focused on speed, but rather on the quality of the installation. They understand that a new roof is a significant investment and believe that taking the necessary time to complete the job properly is a key part of delivering value. Based on customer feedback, their team, including key individuals like the owner Dan and another professional named Ron, is known for being pleasant to work with during the installation process. They have a reputation for being receptive to customer concerns and willing to address issues as they arise. Their work is a testament to the idea that a thoughtful and thorough approach, even if it takes more time, can lead to a high-quality finished product that homeowners can rely on for years to come. This careful craftsmanship is a core part of their service philosophy.

Phoenix Roofing is located at 4710 Mill St, Mantua, OH 44255, USA. This central location in Mantua places them in an excellent position to serve homeowners throughout the surrounding areas of Northeast Ohio. Being a local business, they have a deep understanding of the specific weather conditions and architectural styles that are common in our region. This local knowledge is an important factor in ensuring that every roof they install is built to withstand the elements we experience here, from harsh winters to sudden summer storms. Their address is easily accessible for residents who may want to visit their office for a consultation or to discuss a project. Furthermore, their local phone number makes it simple for anyone in the region to get in touch with their team to schedule an inspection or request an estimate. This accessibility and local presence are key components of their commitment to the Mantua and Ohio community.

Phoenix Roofing specializes in residential roofing services, with a particular focus on high-quality and thorough installations. They are equipped to handle a variety of projects, from new roofs to replacements, with an emphasis on taking the time to ensure the job is done right. Their approach is meticulous, and they are willing to address specific details of the installation to meet industry standards. The services they offer are designed to provide homeowners with a durable and reliable roofing solution. The scope of their services includes the following:

Residential Roof Replacement: Their primary service involves replacing old or damaged roofs with new, high-quality roofing systems. They focus on a careful, un-rushed installation process, which gives homeowners confidence in the longevity of their new roof.
Attention to Hidden Work: The company understands that the "hidden work" of a roof, such as proper flashing, is where leaks can occur. They are willing to correct and ensure that these critical components are up to industry standards, even if they require a second look.
Project Consultation and Bidding: Phoenix Roofing participates in the competitive bidding process, allowing homeowners to compare their bids with other local contractors. This provides a transparent way for customers to assess their pricing and value.
Working with Homeowners: The team is receptive to homeowner concerns and questions during the installation process, ensuring that the customer feels included and informed every step of the way.
General Roof Installation: They are skilled in the general installation of roofs, with their teams taking the time and effort to complete the job meticulously, as evidenced by a crew of five taking 13 days to complete a 30+ square roof.

Based on the provided customer feedback, the features and highlights of Phoenix Roofing's service can be summarized as a blend of strengths and areas for improvement. This offers a factual and balanced perspective on what to expect when working with them. These are the key highlights and considerations:

Meticulous and Un-Rushed Craftsmanship: A major highlight is their un-rushed approach to installation. Unlike some companies that might prioritize speed, Phoenix Roofing takes the time necessary to complete the job, which can give homeowners peace of mind that the work is being done thoroughly.
Pleasant and Receptive Team: Customers found the owner, Dan, and another team member, Ron, to be pleasant to work with and receptive to their concerns during the installation. This open communication is a key factor in a successful project.
Willingness to Correct Issues: A positive aspect of their service is their willingness to address and correct any shortcuts or oversights once they are pointed out by the customer. This demonstrates a commitment to ensuring the final product meets the customer's expectations and industry standards.
Potential for Post-Payment Communication Gaps: A significant consideration for potential customers is the reported lack of communication after final payment has been made. This highlights the importance of having all agreements, especially those regarding additional services, in a written contract.
Competitive and Negotiable Pricing: The company is open to negotiation during the bidding process, which can be a great benefit for homeowners who are trying to get the best value for their investment.

For those looking to get in touch with Phoenix Roofing, their contact information is as follows:

Address: 4710 Mill St, Mantua, OH 44255, USA

Phone: (330) 274-1016

Mobile Phone: +1 330-274-1016

This information provides a direct line to their team, allowing for easy communication whether you are calling from a landline or a mobile device. Their physical address also makes them easily findable for local residents who may want to visit their office for an in-person discussion. You can use these contact details to schedule an initial consultation, request a bid for your project, or ask any questions you may have about their services and process.

In conclusion, for residents of the Ohio region, particularly in the Mantua area, Phoenix Roofing is a suitable choice for homeowners who value a meticulous and un-rushed approach to their roofing project. Their suitability for the local community lies in their commitment to a high-quality installation, which is a crucial factor in our climate. While some aspects of the customer experience, such as post-payment communication and initial attention to detail, may require proactive management from the homeowner, the company's willingness to address concerns and its friendly on-site team are positive attributes. They are a contractor who is open to negotiation and who takes the time to ensure the job is done carefully. For homeowners who are vigilant about their investment and prioritize a thorough installation over a quick one, Phoenix Roofing offers a valuable service right here in Ohio.

Phoenix Roofing Services

Roofing Contractor
Roof repair

Phoenix Roofing Location

Ohio Portage County Mantua Mill Street

4710 Mill St, Mantua, OH 44255, USA

Phoenix Roofing Reviews

An average rating of ★4 from 8 user reviews.

pricejob

★ 5★ 4★ 3★ 2★ 1

I put an expensive roof on my house, around $1000/square. Had 7 companies bid the job, then negotiated Phoenix close to the average and hired them.On the good side they took their time, ~5 guys 13 work days to complete 30+ squares. So I felt like I got my money's worth and that they didn't just rush through my job. One alternate company bid included only 8 guys for 3 days.On the bad side I had to request they redo some flashing that wasn't up to industry standards, but they did a fine job correcting their shortcut once I pointed out that I was watching closely. At a price tag over $30k I expected nothing but the best in all the hidden work (which is where roofs leak). I hope I didn't overlook any other shortcuts that may have been taken.Also, I had a verbal agreement with Dan the owner that he would sub-contract the gutter guards I wanted and bill me his cost. This would save me roughly 50% the cost compared to me contracting it directly. Now that Dan has my final payment for the roof install, no-one is returning my messages concerning the gutter guards. So I would rate customer service after final payment as non-existent.During the install, Dan and Ron were pleasant to work with and receptive to my concerns.
Dec 01, 2015 · Josh
I put an expensive roof on my house, around $1000/square. Had 7 companies bid the job, then negotiated Phoenix close to the average and hired them.On the good side they took their time, ~5 guys 13 work days to complete 30+ squares. So I felt like I got my money's worth and that they didn't just rush through my job. One alternate company bid included only 8 guys for 3 days.On the bad side I had to request they redo some flashing that wasn't up to industry standards, but they did a fine job correcting their shortcut once I pointed out that I was watching closely. At a price tag over $30k I expected nothing but the best in all the hidden work (which is where roofs leak). I hope I didn't overlook any other shortcuts that may have been taken.Also, I had a verbal agreement with Dan the owner that he would sub-contract the gutter guards I wanted and bill me his cost. This would save me roughly 50% the cost compared to me contracting it directly. Now that Dan has my final payment for the roof install, no-one is returning my messages concerning the gutter guards. So I would rate customer service after final payment as non-existent.During the install, Dan and Ron were pleasant to work with and receptive to my concerns.
Dec 01, 2015 · Josh
Phoenix Roofing, not only met my needs, in a timely fashion, at an affordable price; they exceeded my expectations with quality craftsmanship! The staff members were very courteous, professional, and respectful , to ensure that I was 100% satisfied with my new roof. In addition to my new roof, Dan's crew did an AMAZING job bringing my chimney back to life! Based on the integrity of their work ethics alone, I would highly recommend HANDS DOWN.
Apr 25, 2019 · Tina Todaro
Phoenix Roofing, not only met my needs, in a timely fashion, at an affordable price; they exceeded my expectations with quality craftsmanship! The staff members were very courteous, professional, and respectful , to ensure that I was 100% satisfied with my new roof. In addition to my new roof, Dan's crew did an AMAZING job bringing my chimney back to life! Based on the integrity of their work ethics alone, I would highly recommend HANDS DOWN.
Apr 25, 2019 · Tina Todaro
I chose Phoenix for a new roof because I needed a company that was going to do the job right while being reasonably priced.During the estimate, they pointed out the root cause of why my roof was failing early (prior installer cut the shingles incorrectly which allowed water to leak in my soffits). The estimate came in very reasonable. I felt comfortable choosing them since they've been around since 1992 and because they have a great reputation in our area.When the big day came they showed up on time and did everything that was promised while offering a great warranty. The roof looks great! They made sure not to ruin my landscaping and cleaned up everything (no nails in the grass or driveway). Would definitely refer them to anyone wanting a great price, quality and service.
Sep 25, 2018 · S Hopkins
I chose Phoenix for a new roof because I needed a company that was going to do the job right while being reasonably priced.During the estimate, they pointed out the root cause of why my roof was failing early (prior installer cut the shingles incorrectly which allowed water to leak in my soffits). The estimate came in very reasonable. I felt comfortable choosing them since they've been around since 1992 and because they have a great reputation in our area.When the big day came they showed up on time and did everything that was promised while offering a great warranty. The roof looks great! They made sure not to ruin my landscaping and cleaned up everything (no nails in the grass or driveway). Would definitely refer them to anyone wanting a great price, quality and service.
Sep 25, 2018 · S Hopkins
Had Dan come out and give me an estimate on my roof repair. We worked on the price, and I agreed to purchase all of the material and rent the dumpster to get the price down. He said he would call in a few days to get it scheduled with me. In the meantime, I ordered all of the material. 2 weeks later I haven't heard from him. I've called the office and left messages and tried Dan's cell as well. Now I am stuck with the material, or trying to take it back and finding another roofer to do it. I wouldn't recommend wasting your time here..Update: Dan did get ahold of me after I emailed him. He said there was a new girl working in the office. The cell I had was not correct. He made it right and scheduled the roof.
Apr 16, 2018 · mike porter
Had Dan come out and give me an estimate on my roof repair. We worked on the price, and I agreed to purchase all of the material and rent the dumpster to get the price down. He said he would call in a few days to get it scheduled with me. In the meantime, I ordered all of the material. 2 weeks later I haven't heard from him. I've called the office and left messages and tried Dan's cell as well. Now I am stuck with the material, or trying to take it back and finding another roofer to do it. I wouldn't recommend wasting your time here..Update: Dan did get ahold of me after I emailed him. He said there was a new girl working in the office. The cell I had was not correct. He made it right and scheduled the roof.
Apr 16, 2018 · mike porter
I would give Dan and his company NO STARS. We contracted him last November 2017 and gave a $950 deposit . Chose shingles and gutters ect. Had to make new choice for gutters ect.in the summer. It is now a year after our contract. No roof and not heard a word from phone callswe made in the fall. We emailed 2 weeks ago and got a response and a promise to refund our deposit. Not heard anything or received a check. The sad part is 25 yrs ago we had our house and barn roofed by this company so we believed they were trust worthy.
Nov 30, 2018 · CJ
I would give Dan and his company NO STARS. We contracted him last November 2017 and gave a $950 deposit . Chose shingles and gutters ect. Had to make new choice for gutters ect.in the summer. It is now a year after our contract. No roof and not heard a word from phone callswe made in the fall. We emailed 2 weeks ago and got a response and a promise to refund our deposit. Not heard anything or received a check. The sad part is 25 yrs ago we had our house and barn roofed by this company so we believed they were trust worthy.
Nov 30, 2018 · CJ