Pickard Roofing Company, Inc.

For homeowners in Durham and across the North Carolina Triangle, the roof is more than just the top of a house; it's a critical component of a home's defense and a key part of its aesthetic. When it's time for a repair or a complete replacement, choosing a contractor with a proven track record is essential. Pickard Roofing Company, Inc. is a name that stands out in the region, with a history that spans nearly a century. Established in 1928, this family-owned business has built a reputation for its deep expertise, professional service, and a commitment to quality that has been passed down through three generations. This article will provide a detailed overview of what makes Pickard Roofing Company, Inc. a trusted and highly recommended choice for locals seeking a long-lasting and reliable roofing solution.

The customer reviews for Pickard Roofing Company, Inc. are a powerful testament to their quality of work and customer-centric approach. One homeowner in Chapel Hill shared their experience after having their entire roof replaced, noting that the company "replaced most of the roofs with new shingles, and they replaced one roof with a metal roof." This highlights the company's versatility and ability to work with multiple materials, a feature not all contractors offer. The customer was thoroughly impressed with the professionalism of the team and the fact that the project was completed "within the budget that had quoted me." The meticulous cleanup was also a major point of satisfaction, as they were "very meticulous in terms of cleaning the debris." This level of care for a client's property is a recurring theme in their positive feedback.

Another review provides even more detail about the exceptional service. The customer had a leak around a chimney and was working with a representative named Jonathan Heredos. The customer noted that Jonathan "was very thorough in his assessment of my roof, he took his time to really assess the problem and its origins." This dedication to a detailed inspection, rather than a quick fix, is a hallmark of a truly professional contractor. Jonathan provided different options without any pressure and offered "educational information to help me make the decision." The customer ultimately chose a full roof replacement, and the team's work was described as "incredibly careful and respectful of my garden as they tore off old shingles," ensuring no damage to the landscaping. The project was completed on time, and the customer was thrilled with the beautiful new roof and the fact that "replacing all of the chimney flashing for both of my chimneys was included in the total price." This transparency in pricing and the overall high-quality, efficient work led to a strong recommendation: "They're efficient, affordable, high-quality, and straight-forward."

While the vast majority of reviews are positive, it is worth noting a few isolated instances of negative feedback regarding miscommunication or issues with repairs. However, the consistent praise for the company's professionalism, quality of work, and responsiveness in the majority of testimonials, including a BBB A+ rating, paint a strong picture of a reliable and well-established business. The company's longevity and reputation in the community are testaments to its overall performance and commitment to customer satisfaction over decades of service.

Pickard Roofing Company, Inc. is conveniently located at 823 E Trinity Ave, Durham, NC 27704, USA. This address places them in a prime location to serve the greater North Carolina Triangle area. Their office is situated in Durham, a city known for its historic neighborhoods and continuous growth, making it an ideal hub for a company with their expertise. Being located in the 27704 zip code ensures that they are easily accessible to residents in Durham, as well as in neighboring communities like Chapel Hill, Raleigh, Cary, and Hillsborough. Their local presence means they have an intimate understanding of the specific building regulations and unique climate challenges of the region. This local knowledge, combined with their extensive experience, allows them to provide tailored solutions and a faster response time, especially in emergency situations.

Pickard Roofing Company, Inc. offers a wide array of services that go beyond standard residential work, demonstrating their versatility and expertise in the field.

• Residential Roofing: They are experts in installing and repairing a variety of residential roofing systems, including traditional asphalt shingles, architectural shingles, and specialized metal roofs.
• Commercial Roofing: The company is well-equipped to handle commercial roofing projects of various sizes, including TPO, EPDM, and built-up roofing systems.
• Historical Restoration: With a history dating back to 1928, they have developed a strong reputation for their expertise in historical restoration projects, working with older materials like slate, tile, and ornamental shingles.
• Sheet Metal Fabrication: A key feature is their in-house sheet metal fabrication team, which creates custom gutters, chimney caps, and other roof accessories.
• Roof Maintenance and Repair: They offer ongoing maintenance programs and repair services to extend the life of existing roofs, a proactive approach that saves homeowners money in the long run.

Several key features and highlights distinguish Pickard Roofing Company, Inc. in the competitive North Carolina market.

• Nearly a Century of Experience: Their long history since 1928 is a rare distinction that speaks to their stability, expertise, and trusted reputation in the community.
• Versatility and Specialized Skills: The ability to work with a wide range of materials—from asphalt shingles to metal and historical slate—makes them a one-stop-shop for many different roofing needs.
• Exceptional Customer Communication: Customers consistently praise their representatives for being thorough, educational, and responsive, helping them make informed decisions without pressure.
• Meticulous Cleanup: The company is highly rated for its commitment to leaving a job site spotless, ensuring no debris or nails are left behind, which is a major point of satisfaction for homeowners.
• Competitive Pricing and Transparency: Despite their long history and high-quality work, customers have found their pricing to be competitive, with no hidden fees or surprising charges on the final invoice.
• In-House Fabrication: Having a dedicated sheet metal fabrication team allows them to create custom pieces and provides them with a level of control and quality that other contractors may not have.

To get in touch with Pickard Roofing Company, Inc., you can use the following contact information:

Address: 823 E Trinity Ave, Durham, NC 27704, USA

Phone: (919) 682-5702

Mobile Phone: +1 919-682-5702

For locals in North Carolina, especially in the Durham, Raleigh, and Chapel Hill areas, Pickard Roofing Company, Inc. is a highly suitable choice for any roofing project. The company’s long history is a testament to its reliability and quality. The glowing customer reviews that praise their professionalism, meticulous cleanup, and honest communication highlight a business that is committed to doing the job right, from the initial inspection to the final invoice. Whether you have a new home needing a modern shingle roof, a commercial building requiring a specialized flat roof system, or a historic property in need of a delicate restoration, their versatile expertise makes them a trusted and capable partner. By choosing a company that has been a cornerstone of the community for nearly a century, locals can be confident that they are making a wise and long-lasting investment in their home.

Pickard Roofing Company, Inc.

823 E Trinity Ave, Durham, NC 27704, USA