Reel Roofing LLC

Hello, Central Florida residents! The roof over your head is more than just a part of your house; it's the primary shield protecting your family and your belongings from our state's challenging climate. From the intense heat of summer to the sudden and powerful storms that roll in, your roof is constantly working hard to keep you safe and dry. When it's time for a repair or a full replacement, you need a roofing contractor who is not only skilled but also trustworthy and communicative. For those in the Orlando area, one company that has been making a name for itself is Reel Roofing LLC. This article will provide an in-depth look at what makes this local business a viable option for homeowners and businesses, exploring their range of services, their dedication to customer communication, and why their local presence is so important. We will also examine both positive and negative customer feedback to provide a balanced and factual overview.

Reel Roofing LLC presents itself as a trusted, family-run business dedicated to providing top-notch roofing solutions for both commercial and residential properties in Central Florida. Their approach is centered on quality, reliability, and customer satisfaction, with a focus on delivering work "done right the first time." As a local, licensed, and insured company, they offer a sense of security and accountability that is highly valued by homeowners. A positive customer review highlights their professionalism and expertise, particularly in a case involving a roof with a minimal slope. The customers were impressed with how the company "explained all of our options and was extremely helpful guiding us to make the best choice," and they praised Tony and Jose for keeping them "updated on each step of the process." This commitment to communication and clear guidance is a key feature of their service. However, it's also important to acknowledge a negative review that raises significant concerns about a worker's distracted driving and unprofessional behavior. This feedback, which pointed to a "bad look" for the business, underscores the importance of a company's conduct extending beyond the job site and into the community, an area where consistency is crucial for building and maintaining a good reputation.

Reel Roofing LLC is conveniently located at 185 Drennen Rd Suite 339, Orlando, FL 32806, USA. This local address provides a central base from which they can serve the entire Orlando area and surrounding Central Florida communities. Being a local business is a significant advantage, as it means they are intimately familiar with the specific weather patterns, architectural styles, and local building codes of the region. This knowledge is crucial for ensuring that every roofing project is not only high-quality but also compliant with all local regulations. Their proximity allows for a quicker response time for consultations and emergency repairs, which can be a huge relief for a homeowner dealing with storm damage. While the negative review about the company's vehicle conduct is a point of concern regarding their local presence, the physical location and the clear communication from team members like Tony and Jose, as mentioned in the positive review, demonstrate their potential for excellent customer-facing service.

Reel Roofing LLC offers a comprehensive suite of roofing services for both residential and commercial properties. This versatility allows them to serve a wide range of clients, from homeowners with traditional shingle roofs to business owners with more complex flat or low-slope systems. Their expertise includes everything from minor repairs to complete roofing system replacements, ensuring that they can address any roofing need. They are proficient in handling various materials, including tile roofing, and they specialize in providing solutions for challenging situations, such as the low-slope roof mentioned in a customer review. By explaining all the options and guiding the customer to the "best choice," they demonstrate a consultative approach to their work, which is highly beneficial for homeowners facing a major decision. Their services are designed to protect the integrity and safety of your building while keeping the Central Florida area a beautiful place to live and work. They also offer free roofing assessments, making it easy for you to get a professional opinion without any initial financial commitment.

Services Offered

• Residential Roofing: Providing new roof installations and full system replacements for homes.
• Commercial Roofing: Expert services for commercial properties, including new installations and replacements.
• Roof Repair: Solutions for minor and major repairs, including tile and flat roof issues.
• Flat and Low-Slope Solutions: Specializing in low-slope roofing systems, a common challenge for many properties.
• Storm Damage Assistance: Professional services to help homeowners with storm-related repairs.
• Roofing Assessments: Offering free, no-obligation assessments to help you understand your roofing needs.

The features and highlights of Reel Roofing LLC are best seen through the lens of customer feedback, which offers a mixed but informative perspective. On the positive side, the company is praised for its "incredible job" and for being "extremely helpful" and communicative. The fact that the job was completed "earlier than expected" is a significant highlight, as it showcases their efficiency and professionalism. The positive review mentions specific team members by name (Tony and Jose), which speaks to a personalized and high-quality customer experience. On the other hand, the negative review, while not about the roofing work itself, highlights a serious issue regarding the conduct of their workers in the community. This is a critical point for any local business, as the behavior of its employees reflects on the company as a whole. It’s a reminder that a company's commitment to quality must extend beyond the technical aspects of the job to include professionalism and respect in all public interactions. When they deliver on their promise of excellent service, as the positive review shows, the results are highly satisfying for the customer.

Features / Highlights

• Incredible Workmanship: Praised for their quality and a final product that exceeds expectations.
• Excellent Communication: Customers highlight the team's ability to keep them updated on every step of the process.
• Helpful and Knowledgeable Guidance: They take the time to explain all options and help customers make the best choice.
• Timely Project Completion: The company has been noted for completing jobs earlier than expected.
• Local and Family-Run Business: A licensed and insured company with a local presence in Central Florida.
• Versatility: Capable of handling both residential and commercial projects, including challenging low-slope roofs.

For those in the Orlando area looking to connect with Reel Roofing LLC, you can reach their team by phone at (689) 500-6030 or via their mobile number, +1 689-500-6030. Their physical address is 185 Drennen Rd Suite 339, Orlando, FL 32806, USA. This direct contact information and local presence make it easy to schedule a free roofing assessment or discuss your project needs. It's a simple, direct way to begin the process of securing a professional opinion and a quote for the work you need done. Given the mixed feedback, it is wise for any potential client to use this initial contact to ask detailed questions and ensure a clear understanding of the project scope and timeline.

In conclusion, Reel Roofing LLC is a suitable choice for locals in Orlando and Central Florida who are seeking a roofing contractor that is professional, communicative, and skilled. Their commitment to guiding customers through the decision-making process and their ability to complete projects efficiently are significant advantages, as highlighted in a positive review. While a negative review raises valid concerns about employee conduct and its impact on the company's reputation, the positive feedback on their work and communication shows a company that has the potential to deliver an excellent final product. For homeowners who value clear communication, a consultative approach, and timely project completion, Reel Roofing LLC offers a compelling option. They are a local business that understands the specific needs of Florida homes, and by engaging with them, you can find a partner dedicated to protecting your property with a high-quality roofing solution.

Reel Roofing LLC

185 Drennen Rd Suite 339, Orlando, FL 32806, USA