Scituate Roofing & Exteriors

Hello, Rhode Islanders! When it comes to maintaining and improving our homes, especially vital components like the roof and exterior, making an informed decision about who to hire is paramount. Our homes are significant investments, and ensuring they are protected from our diverse New England weather – from harsh winters to humid summers – requires reliable and skilled contractors. The choice of a roofing and exterior contractor can significantly impact the durability, safety, and value of your property. Today, we're going to delve into information about a local company, Scituate Roofing & Exteriors, to help you understand their services and what some local users have experienced.

Scituate Roofing & Exteriors is a company that operates within the competitive home improvement landscape of Rhode Island. Like any business in this sector, they aim to provide essential services related to roofing and other exterior components of residential and commercial properties. A company in this field typically addresses issues ranging from minor repairs to complete system overhauls, understanding the importance of a well-maintained exterior for the longevity and comfort of a home. While the provided customer reviews present specific challenges and negative experiences, it is important for potential clients to consider all available information when evaluating a contractor. Reputable companies generally strive for customer satisfaction and efficient problem resolution. This article aims to present publicly available information in a clear and factual manner, allowing you, the local user, to draw your own conclusions about their suitability for your specific home improvement needs in Rhode Island.

Scituate Roofing & Exteriors is conveniently located at 131 Sandy Bottom Rd, Coventry, RI 02816, USA. This address places them within the town of Coventry, a central location within Rhode Island. Being situated in Coventry allows them to serve not only their immediate local community but also to reach surrounding towns and cities across the state. Sandy Bottom Road provides relatively easy access, facilitating the movement of their teams and equipment to various job sites. A local presence is often a significant factor for homeowners, as it can imply quicker response times, a better understanding of regional building codes and weather patterns, and a deeper connection to the community they serve. While proximity can be an advantage, the quality of service and customer experience remain the most crucial factors for any homeowner considering a contractor.

For those looking to reach Scituate Roofing & Exteriors, their contact information is as follows: You can contact them by phone at (401) 823-0000. Additionally, for convenience, their mobile phone number is also provided as +1 401-823-0000. These contact channels are typically used for inquiries, scheduling estimates, discussing ongoing projects, or addressing any concerns. In the service industry, clear and responsive communication is vital, and these direct lines are intended to facilitate connection between the company and its clients. As with any service provider, it is generally advisable to maintain open lines of communication and document all interactions.

Based on the company name "Scituate Roofing & Exteriors," and the nature of the provided reviews which mention "slider replacement" and "Skylights," we can infer the range of services that Scituate Roofing & Exteriors aims to offer to homeowners in Rhode Island. A company with this designation typically provides a comprehensive array of services related to the external envelope of a building.

• Roofing Services: This would generally include various aspects of roof work, such as full roof replacement, roof repair for leaks or damage, and potentially new roof installations for different types of roofing materials (e.g., asphalt shingles, metal roofing, etc.).
• Exterior Work (General): As suggested by "Exteriors" in their name, this likely encompasses a broader range of outdoor home improvements.
• Skylight Installation and Repair: The review explicitly mentions skylight installation, indicating expertise in integrating skylights into roofing systems and addressing potential issues like leaks.
• Window and Slider Replacement: One review details a "slider replacement," suggesting they handle the installation and replacement of various types of windows and sliding doors, which are crucial for home insulation and aesthetics.
• Siding Services: While not directly mentioned in the provided reviews, "Exteriors" commonly implies siding repair or replacement services, which are vital for a home's protection and curb appeal.
• Storm Damage Repair: Given Rhode Island's weather, it's typical for exterior contractors to offer services for repairing damage caused by severe weather events.

The provided customer reviews offer specific insights into certain experiences with Scituate Roofing & Exteriors. These highlights, while challenging, serve as important considerations for prospective clients.

• Issues with Project Assessment: A customer reported an incorrect assessment for a basic slider replacement, leading to additional cosmetic work due to the initial error. This indicates a potential concern with the accuracy of initial evaluations.
• Delayed Project Completion: One project was noted to have taken "over an extra month for a simple installation," suggesting potential issues with project timelines and efficiency.
• Unresolved Functional Problems Post-Installation: After a slider installation, the door reportedly still felt "heavy and sticking," despite assurances that it would improve with use. This points to potential unresolved functional defects.
• Leakage Issues Post-Installation (Skylights): A significant concern raised was skylights leaking "buckets during a rainstorm 4 days after install," indicating immediate failure of a newly installed component.
• Challenges with Customer Service and Communication: Customers reported difficulty reaching the company after issues arose, with refusals to respond to "phone calls, FB messages, texts or emails." This suggests significant lapses in post-service communication and customer support.
• Management Issues and Refusal to Inspect: The owner, Mike, was described as "extremely rude and arrogant" and reportedly refused to come out to inspect the work, raising concerns about management's responsiveness to customer complaints.
• Billing Disputes for Corrective Work: A customer reported being billed for "extra work that they had to do" to fix their own errors, which is a major red flag regarding billing practices and accountability.
• Threats of Collection Agency: A direct threat of a collection agency for disputed charges was made, which is an aggressive tactic when a customer has an unresolved complaint.
• Formal Complaints Filed: At least one customer explicitly stated filing a complaint with the Better Business Bureau (BBB), suggesting a formal avenue has been pursued due to dissatisfaction.

Scituate Roofing & Exteriors is located at 131 Sandy Bottom Rd, Coventry, RI 02816, USA. They can be reached by phone at (401) 823-0000 or on mobile at +1 401-823-0000.

For residents of Rhode Island considering Scituate Roofing & Exteriors for their home improvement needs, it is essential to weigh all available information carefully. The company's physical presence in Coventry and accessible contact numbers offer local convenience, which is often a desirable trait for homeowners seeking services close to home. However, the publicly available customer reviews provide crucial insights into potential challenges with service quality, project management, and particularly, post-installation support and customer communication.

The reported issues, including incorrect assessments, delays, unaddressed functional problems, immediate leaks after installation, and alleged poor communication and management responses, suggest areas of concern that prospective clients should be aware of. While every company may encounter challenges, the nature and consistency of these reported issues, including a BBB complaint, indicate that due diligence is highly recommended. For locals, this means carefully vetting contractors, securing detailed contracts that outline all work and payment terms, and ensuring clear communication channels are established from the outset. While the desire to support local businesses is strong, protecting your home investment should remain the top priority. Therefore, when considering Scituate Roofing & Exteriors, potential clients in Rhode Island should proceed with caution and thoroughly investigate all aspects of their operations and past client experiences.

Scituate Roofing & Exteriors

131 Sandy Bottom Rd, Coventry, RI 02816, USA