Simmons Roofing

For homeowners in Virginia, a reliable and well-maintained roof is a crucial element of a safe and secure home. The region's climate, with its heavy rainfall, hot summers, and occasional snow, can be hard on a roof over time. When the need for a new roof or repairs arises, finding a professional and trustworthy contractor is a top priority. In the Staunton area, Simmons Roofing is a name that may come up in your search for a local expert. This article aims to provide a factual overview of the company, its services, and customer feedback to help you make an informed decision for your home.

Navigating the process of hiring a contractor can be challenging, and it's essential to have all the information you need to feel confident in your choice. This overview will present publicly available data, including the company's location and what past customers have shared about their experiences. The tone will be friendly and informative, focusing on providing a clear picture of the company's offerings and its reputation in the community. As a local business, Simmons Roofing is part of the Staunton fabric, and understanding its role and performance is key for any resident considering their services. We will explore the company's stated services, its features as highlighted by customers, and the available contact information. The goal is to provide a comprehensive, balanced, and factual resource for local residents who are looking for a roofing contractor to trust with their home.

A roofing project, whether a repair or a full replacement, is a significant investment for any homeowner. The quality of the work directly impacts the long-term protection and value of your property. Therefore, it’s not just about the cost, but also about the craftsmanship, reliability, and communication of the team you hire. The information presented here is based on public data and provides a snapshot of the company's standing in the community. It's a resource to help local residents gather the facts they need to choose a contractor that will deliver on their promises and provide a high-quality, lasting solution for their home. By examining the details of Simmons Roofing, you can better understand their suitability for your specific needs, ensuring that your home is in capable hands. The following sections will break down the key aspects of the company, from its location to its customer feedback, to give you a complete and honest picture. This is about empowering local residents with the knowledge they need to make a good decision, a cornerstone of any healthy and informed community.

In a tight-knit community like Staunton, word-of-mouth and personal experiences are often the most powerful indicators of a business's reputation. The insights from real customers, which we will examine later, provide an unvarnished view of the company's work ethic and commitment to customer satisfaction. It's important for any homeowner to weigh both positive and negative feedback when making a decision about a major home repair. The details about their services and their location are concrete facts, while the reviews offer a glimpse into the human experience of working with them. Our goal is to present all of this information in a clear and organized manner so that you can draw your own conclusions. This article is not intended to be a simple advertisement but a true local guide, built on factual data and a commitment to helping our neighbors. The decision about who to trust with your roof is a serious one, and we hope this information makes that process easier and more transparent for everyone in the Staunton area.

Simmons Roofing is a local business located in Staunton, Virginia, making it accessible for residents throughout the city and surrounding areas. The company's address is 44 Early Ln, Staunton, VA 24401, USA. This central location within the community allows for convenient scheduling and timely responses to service requests. For homeowners in Staunton and nearby regions, having a local contractor means that help can arrive quickly, which is especially important for urgent repairs or storm-related damage. The accessibility of the business is a key factor in its ability to serve the local community efficiently. By being situated right in Staunton, they are well-positioned to understand and address the specific roofing needs of the area's residents. This local presence is often a benefit for homeowners who prefer working with a company that is part of their own community and is familiar with the regional climate and architectural styles. The proximity also facilitates easier communication and follow-up, which can be crucial during a complex roofing project. Their physical location makes them a visible part of the community, which can build a stronger sense of trust and accountability. When a contractor is just down the road, it often feels more reassuring than hiring a large, distant company. This is a significant aspect of why many locals choose to work with businesses that are rooted in their own area. Their location is not just a place of business but a key part of their identity as a community-oriented service provider, always ready to lend their expertise to their neighbors.

Based on publicly available information and customer feedback, Simmons Roofing has undertaken a variety of roofing and related projects for local homeowners. While a detailed service list is not always available, the customer reviews provide insight into the types of work they have performed. The services offered appear to include:

• Roof Replacement and Installation: Customers have hired them for both new roof installations on homes and garages.
• Roof Repair: The company has been called upon to address a variety of issues, including leaks and other damage.
• Siding and Exterior Work: One customer mentioned hiring the team to work on a garage addition, indicating that their services may extend beyond just roofing to other exterior components.
• Leak Detection and Sealing: The reviews suggest that they have experience in finding and attempting to seal leaks in existing roofs, though the effectiveness of these repairs is a point of contention among customers.
• Addressing Home Inspection Issues: The company has been hired to fix roofing items identified during a home inspection, showing their involvement in the real estate process for new homebuyers.

The feedback suggests that the company is involved in a range of projects, from straightforward new roof installations to more complex leak repairs and exterior work. It is important for potential customers to inquire about the specific services they offer and to understand the scope of the work before a project begins. The experiences of past customers indicate that their work involves fundamental roofing tasks such as shingle and flashing installation. The reviews also point to their involvement in other related projects, such as siding work, which suggests a broader skill set in home exterior improvements. While these services are common among roofing contractors, the details and quality of the execution are what ultimately matter. The information provided here gives a general idea of the types of jobs they have taken on. A clear understanding of the full range of their services and a detailed, written contract for any work to be done are always good practices to ensure a smooth and successful project. Their advertised services reflect the common needs of homeowners in the Staunton area, from repairing existing damage to installing completely new roofing systems. This versatility is often an attractive quality for homeowners who have multiple projects on their to-do lists, but it is critical to confirm the scope of work for each specific job. Their ability to handle different tasks shows a breadth of experience, but it is the quality of that experience that is most important to consider.

The features and highlights of Simmons Roofing, as described by customers, are a mixed bag and provide important context for anyone considering their services. The reviews offer a candid look into the company's performance and customer interactions. Here are the key points from the public feedback:

• Initial Work on Garage Addition: One customer noted that the initial quality of work on their garage addition was "great," suggesting that some projects are completed successfully.
• Issues with Leaks and Subsequent Repairs: Multiple reviews highlight significant problems with leaks following new roof installations. One customer had their roof installed in June and reported that the company had to return "4 times to fix a leak" that continued to cause damage.
• Communication Problems and Unfulfilled Promises: A consistent theme across several reviews is a breakdown in communication. Customers reported that the owner, identified as Matt Simmons, "stopped answering my calls" and made "empty promises to fix the jobs."
• Quality of Work Concerns: A review from a second company that repaired a Simmons Roofing job pointed out several issues, including "nails missed the tar strip" and "shingles that were apparently cut on the roof," which damaged the underlayment. These issues led to more extensive and costly repairs for the customer.
• Lack of Proper Installation Components: One homeowner noted that their new roof was installed without a ridge vent, even though the old roof had one. This is a significant issue as it can lead to moisture buildup, mold, and insulation damage in the attic.
• Legal and Financial Disputes: One customer had to take the company to court and won a small sum, but reported that the judgment was unpaid, requiring further legal action. The customer also noted that the company owner was "willing to purger himself in court."
• Unresponsiveness to Third-Party Organizations: One review mentions that the company did not respond to a claim filed with the BBB, resulting in a negative listing.

These highlights, taken from public reviews, provide a detailed picture of the company's performance. While there may have been some initial positive experiences, the reviews point to recurring issues with communication, quality of work, and accountability. It is clear that potential customers should be aware of these reported problems before engaging Simmons Roofing for a project. The feedback suggests that while the company may be capable of certain tasks, there are significant concerns about their follow-through, workmanship, and customer support. The mention of missed nails and the lack of a ridge vent are serious installation errors that can compromise a roof's integrity and lead to long-term problems. The reports of unresponsiveness and legal issues are also critical details for any homeowner to consider. These are not minor complaints but significant issues that directly impact a homeowner's financial well-being and the safety of their home. The reviews collectively form a cautionary tale about the importance of thorough research and due diligence when hiring a roofing contractor. These points are presented here as factual summaries of the public feedback, intended to help local residents make a more informed decision about who they choose to work with. They highlight the importance of not only a good initial quote but also a proven track record of standing behind one's work.

For those who wish to contact Simmons Roofing, the publicly available information provides the following details:

• Address: 44 Early Ln, Staunton, VA 24401, USA
• Phone: (540) 363-4260

This information can be used to reach out to the company for a project quote or to discuss any questions you may have. It is always a good practice to use the provided phone number to schedule an initial consultation and to get a sense of their professionalism and responsiveness before committing to any work. When contacting them, it is advisable to get all agreements in writing, including a detailed scope of work, material specifications, and payment schedules. A clear and comprehensive contract is a crucial step in protecting yourself as a homeowner and ensuring that expectations are clearly defined on both sides. Using this information to conduct an initial outreach is the first step in the due diligence process. It is important to confirm their availability and to get a sense of their willingness to communicate clearly from the outset. This initial interaction can be a strong indicator of what to expect throughout the entire project. The physical address provides a location for the business, and the phone number is the primary way to initiate contact. It is up to the individual homeowner to use this information to conduct their own thorough vetting process. The key is to be prepared and to ask all the right questions before moving forward with any home repair or installation. Their contact information is a starting point, not an endorsement, and it is the responsibility of the homeowner to proceed with caution and care.

Based on the comprehensive review of public data and customer feedback, Simmons Roofing’s suitability for local residents is a serious matter for consideration. While the company is locally based in Staunton, which is often a positive attribute, the experiences of multiple customers raise significant concerns. The feedback from homeowners highlights issues with shoddy workmanship, unfulfilled promises, a lack of communication, and an unwillingness to address problems after a job is paid for. These are not minor complaints but fundamental breaches of a contractor's duty to their clients. The reported problems, such as a new roof being installed without a ridge vent and improper nailing, can lead to costly and long-term damage for homeowners. The experience of one customer having to resort to legal action and another being forced to hire a different company to fix the work underscores the risks involved. While the initial work on a garage was noted to be good, the subsequent issues with the house roof and other projects are a cause for serious caution. For a community like Staunton, where trust and reliable service are paramount, the public record of unresponsiveness to both customers and the BBB is particularly troubling. It is recommended that local residents who are considering Simmons Roofing for their home projects exercise a high degree of caution and perform extensive due diligence, including obtaining references and a clear, written contract before making any financial commitments. The negative experiences shared by multiple customers, particularly a fellow veteran, suggest that this company may not be the reliable and trustworthy partner that local homeowners need to protect their valuable investment. Ultimately, the choice of a contractor is a personal one, but the information presented here provides a clear picture of why many past customers have been deeply dissatisfied. The conclusion is that while the company exists locally, the public feedback suggests that it may not be suitable for local residents seeking a dependable and high-quality roofing solution. This is a decision that requires careful thought and thorough research, and the information provided here is intended to support that process.

Simmons Roofing

44 Early Ln, Staunton, VA 24401, USA